City of Evanston 311 Center

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Did you know? As Solid Waste Agency of Northern Cook County members, we have access to recycling events in neighboring communities! ♻️ Don't miss out on these upcoming one-day recycling events where you can drop off electronics and paper: Spread the word and help keep our communities green.

FYI: The next event that is closest to Evanston will take place in Skokie this Sunday!

Happy Anniversary to a great Team!

Happy Anniversary to a great Team!


Join us this Friday December 1, 2023 for coffee at McDonald's located at 1919 Dempster from 8:00 am - 10:00 am.

Feeling festive? We'll be collecting new unwrapped toys for our holiday toy drive. All toys will be gifted to local Evanston youth.


We’re making local holiday shopping easier this year by offering a “Holiday Parking: Free for 2023” promotion! Community members and visitors to Evanston’s business districts will enjoy up to two hours of free parking daily from November 22, 2023, through January 1, 2024.

Users can simply enter the code "Holiday2023" to access two hours of free street parking, making it convenient for them to support Evanston businesses.

Get out there and explore, dine, and shop until you drop this holiday season! More info:


311 software is up and running. Thank you for your patience.

Bike on Ridge.

Bike on Ridge.


The Evanston Police Department has launched the “R.U.O.K.” (Are You Okay?) program, a proactive initiative aimed at ensuring the well-being of seniors living alone in Evanston. In collaboration with the Evanston Fire Department, this program seeks to provide regular check-ins and assistance to seniors who may be in need.

How the program works
Weekly Check-Ins: Seniors who sign up for the program will receive a weekly phone call from a Police Department representative.

Emergency Assistance: If, during a phone call, a senior indicates that they are not okay and require assistance, a trained Evanston Police Department representative will assess the situation. If emergency services are deemed necessary, the Evanston Fire Department will be dispatched to the location.

Access to Social Services: Beyond emergency situations, the program also offers assistance in connecting seniors with social services. The Department's Community Relations Unit will facilitate appropriate referrals.

How to sign up
Sign up packets are available in-person and can be submitted at the following locations:

Levy Senior Center, 300 Dodge Ave.
Fleetwood Jourdain Community Center, 1655 Foster St.
Evanston Public Library, 1703 Orrington Ave.
Evanston Police Department,1454 Elmwood Ave.
Seniors may also call 847-866-5020 to request to participate.

Application information includes name, address, emergency contact phone number, and keyholder information (if applicable).


Fireworks are prohibited and can...
Scare pets
Stress Veterans
Start Fires
Cause Injury

Leave the fireworks to the professionals and check Evanston's 4th of July fireworks show on 7/4/23 at 9:30pm at the lakefront.

Happy Anniversary 12 Years. Amazing Team.3/1/2011. Celebrating all week

Happy Anniversary 12 Years.
Amazing Team.
Celebrating all week


Very cold temperatures are expected this week. Looking for a place to stay warm?

All are welcome at the Levy Center (300 Dodge Ave.), Fleetwood-Jourdain Center (1655 Foster St.), Chandler-Newberger Center (1028 Central St.), and Robert Crown Center (1801 Main St.). Facilities will be open daily, Monday through Friday, 9 a.m. to 9 p.m.

If you need shelter outside of these hours, please call/text City of Evanston 311 Center at 847-448-4311 or the Evanston Police Department non-emergency service desk at 847-866-5000 (open 24/7).

2nd day of Customer Service Week. Tree Bingo!

2nd day of Customer Service Week. Tree Bingo!

Happy Customer Service week to the 311 and Desk teams.  Thank you for all you do.

Happy Customer Service week to the 311 and Desk teams.
Thank you for all you do.

311 at EFD Open House.

311 at EFD Open House.


Join us for "Bike the Ridge" on Sunday, Sept. 25!

Ridge Avenue will be closed to all vehicle traffic and open to bicyclists from 9 a.m. to 1 p.m. (rain or shine) from Howard to Church Streets. Learn more at

Great event!

Great event!


Evanston City Clerk ofrecen registration para votar, derechos de casero y arrendatario, temporal discapacidad letrero, vital anotación, FOIA, y público acceso. El dirección es 2100 Ridge Ave RM 1200 Evanston, IL 60201. El número de teléfono es 847-448-8189 y el correo electrónico es [email protected]. El sitió es


Come meet the most adorable dogs and puppies from looking for their forever home!! 🐶Saturday, August 6th 12-2PM🐶


Staffing Shortages Lead to Officer Reassignments, Service Reductions

EVANSTON,IL - On August 3, 2022, the Evanston Police Department reassigned five members, four officers and a sergeant, of the Community Policing Unit to patrol for what is anticipated to be a minimum 60 day temporary duty assignment. This drastic step is necessary due to the continued staffing shortages faced by the Department.

The reduction in Community Policing Unit will impact the Department’s ability to service the needs of the Community along with Councilmembers and the requests for police services brought to them by their constituents. Three officers will remain in the Community Policing Unit. These officers will focus on continuing outreach with the Hispanic Community and addressing downtown and Main Street panhandling and quality of life issues. Furthermore, Community Policing Unit officers assigned to patrol will continue to maintain their community contacts while on-duty.

As a result of these reassignments and service reductions, the Department's community engagement programs, including the Citizen's Police Academy, will be postponed. Community engagement and education content posted on the Department's social media platforms will decrease.

The reduction in the Community Policing Unit comes after a previous reduction in Detective Bureau coverage and service. Previously, the Detective Bureau provided coverage from 7 a.m. to 11:30 p.m. every day of the year. Due to the coverage reduction, the Detective Bureau coverage is now 7 a.m. to 11:30 p.m. Monday – Friday with a on-call schedule for weekends.

As part of service reductions the Detective Bureau is no longer routinely assigning detectives to investigate the following crimes:

Misdemeanor thefts and retail thefts where the suspect is not identifiable.
Misdemeanor criminal damage to property where the suspect is not identifiable.
Trespassing and burglaries, including vehicle, garage, residential, and commercial, where no comparable physical evidence is recovered and the suspect is not identifiable.
Stolen vehicles where no comparable physical evidence is recovered and the suspect is not identifiable.
Financial crimes where the victim has not incurred a monetary loss and the suspect is not identifiable.
Crimes with victims that decline forensic services.
Crimes with victims who do not wish to sign a criminal complaint.
The staffing shortage presently stands at 26 sworn vacancies and six civilian vacancies. In addition to these vacancies, there are presently seven sworn members and two civilian members that are not available for full duty assignments. The overtime and forcebacks created by the sustained shortage has had a negative impact on the health and well-being of Evanston Department personnel, making these reassignments and service reductions necessary.


Please be advised that tornado siren testing maintenance will take place today and tomorrow, Fri., July 29. There are six sites to test and sirens will sound for approximately 10-20 seconds both days.


1454 Elmwood Avenue
Evanston, IL

Opening Hours

Monday 7am - 7pm
Tuesday 7am - 7pm
Wednesday 7am - 7pm
Thursday 7am - 7pm
Friday 7am - 7pm
Saturday 8am - 5pm




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