Fairchild Personal Property, Passenger Travel

12/14/2020

All members are responsible for clearing snow from all sidewalks, walkways and driveways!!!!
If you are expecting a pack/pick-up or delivery of a household good shipment. Failing to clear any snow or ice WILL lead to delays to the pick-up or delivery of your property, and possible re-scheduling of dates.
I did five inspections today and four out of the five had no work done on their sidewalk/driveway by the member.

12/20/2019

All members are responsible for clearing snow from all sidewalks, walkways and driveways if you are expecting a pack/pick-up or delivery of a household good shipment. Failing to clear any snow or ice WILL lead to delays to the pick-up or delivery of your property, and possible re-scheduling of dates.

12/13/2019

When PCSingoverseas, your first step is to complete and turn in the Fairchild Air Force Base 1546 Port Call Request to the TMO office. The Port Call provides TMO and MPF a 10 day travel window based on your report no later than date. MPF will not be able to process hard copy orders without a copy of a port call request signed by TMO. For more information, contact TMO at (509) 247-5815/2201

10/07/2019

Announcing our open house for our new offices. Open house will run this week during our normal customer service hours. A quick update, the room is 127, not 27.

10/05/2019

Its done, The move is complete and we open for regular business on 7 Oct 19. Come by and see the new office.

09/30/2019

The Fairchild Traffic Management office will be moving to a new location. The new address will be 220 W B**g St, Room 27. This is the same building as Finance, just the west wing. If you enter the building through the center doors, turn left and head away from finance. We will be the first door on the right after you leave the foyer. This move is effective the second week in October. The phone numbers will stay the same. The TMO will have limited services during the move.

08/22/2019

Government arranged transportation requires a minimum of 28 days from the date of booking to the fist pack date! This requirement has come down from higher HQ.

03/28/2017

Government arranged transportation requires a minimum of 21 days from the date of booking to the fist pack date! This requirement has come down from higher HQ.

07/20/2012

Customers who self counsel within DPS need to turn in their signed documents to our office along with a complete copy of orders so our office can enter the required TMO data and submit for booking. Failure to provide these documents to the personal property office will result in your shipment not getting booked. Our office/JPPSO, requires 21 days from the date we RECEIVE the signed documents and orders to obtain your requested dates.

05/18/2012

DPS DOD Customer Registration

Who can self-counsel:

1. Anyone who has done a military move may self-counsel, with the following exception:
- Retirement
- Separation
- First time movers
- Local moves and Direct Procurement Method (DPM)--shipments under 1000 lbs.
- Non-temporary storage (NTS). Although there is a radio button to select NTS in DPS, it does not work. The personal property office must create this shipment in our old system.

Top 10 Things Customers Must Know Before Using Defense Personal Property System (DPS)

Before beginning the Self Counseling process:

1. Obtain a Log In from Electronic Transportation Acquisition (ETA) at www.move. Once you register you will receive a password from "ETA". Make sure you keep this password as you will be using it throughout your move.

2. If you already have a DPS account but cannot remember the password, select the red forgot my password button and they will send you a new one. You do not need to re-register for a DPS account, just reset your password.

2. If you have difficulty registering or resetting your password, contact the System Response Center (SRC) Help Desk Toll Free Number (800) 462-2176 for assistance.

3. Ensure the Personal Computer (PC) used has Internet access.
a. Apple or Macintosh Web Browsers are currently not compatible for use with DPS.
b. Pop Up Blocker must be turned off for DPS to function properly.

4. Ensure you have a valid civilian electronic email account (yahoo, hotmail, gmail, etc.). Any email account that is not an official government or a military email account is a civilian account. If you do not have a civilian account, you should create one before you start your self counseling.

5. Review the Training Tab information in the upper right corner of the DPS Customer’s home page.

6. The personal property office has an excellent DPS user guide that walks you through the entire process, from registration to printing out your forms. Feel free to drop by and get this handy guide.

After Self Counseling is completed:

7. If you are doing a government contracted move, print out the DD1299 and DD1797 for "each" shipment NOTE: Members transferring OCONUS, unless it is a remote assignment, may have both household goods (HHG), and unaccompanied (UB). These will be done as two separate shipments and will need the DD1299/DD1797 for both shipments. As mentioned earlier, if you are also entitled to NTS storage. The personal property office will create this paperwork for you to sign.

8. SIGN and DATE in the customer signature block of both forms. Turn in the signed documents with a copy of you from orders to the personal property office as soon as you finish. We prefer you bring the documents to us, however, if that is not possible, you may send your documents as a PDF file to [email protected]. We WILL NOT accept Jpg or camera photos of your documents. If you do email your form, we highly recommend you call our office at 509-247-5815 to ensure your documents are good to go for submission to JPPSO for booking. NOTE: Members will not be able to print any of the PPM(DITY) paperwork until after our office has entered the funding from your orders.

9. You should receive an email identifying the moving company (Transportation Service Provider or TSP) that will be responsible for your move. The email should contain contact information for that company. If you do not receive that information within two weeks of your requested pack out dates, contact your local transportation office for assistance.

9. To file a Loss and Damage Report Click on “Step 1 File a Loss/Damage Report” on http://www.move.mil/dod.htm

10. To file a Claim: Click on “Step 2 File a Claim” on http://www.move.mil/dod.htm