ACT IAC

06/24/2019

TOMORROW is our Professional Development recruitment event! Don’t miss out on hearing more about the value of these programs and what they can do for your professional career. Register at: http://ow.ly/3CSh50uLCU2

06/24/2019

Our Partners spotlight is on Varun Malhotra this week! Varun is the Co-founder and Executive Vice President at Changeis, Inc., where he oversees corporate strategy and service delivery. In his service delivery role, Mr. Malhotra consults with senior management across Changeis’ government clients in the areas of strategy, change management, acquisitions, governance, and IT modernization. Mr. Malhotra holds a Masters in Business Administration (MBA) from Georgetown University and resides with his wife, daughter, son, and pug in the Washington DC metro area. Varun is a wealth of knowledge and we are lucky to have him as a part of this year’s Partners class! For the full list of 2019 Partners visit: http://ow.ly/10JR50uLoJU

06/20/2019

Get in the know for 2019 #ImagineNationELC. Join the planning webinar! Don’t miss the opportunity to receive $200 discount or win a FREE conference registration. The discussion begins at 11:00am EST - http://ow.ly/JfFI50uIVHm

06/19/2019

ACT-IAC's Voyager program for leadership development offers a one of a kind opportunity for true collaboration between government and industry participants. Each participant is assigned to a Flight Crew composed of 2 government and 2 industry Voyagers that work together over the course of the program. This week we're featuring "The Association" from the 2019 Class made up of Clint Cates, Birgit Smeltzer, Dolreen Holland, and John Enquist.
"Under the umbrella of ACT-IAC over the past 9 months, we have Explored numerous possibilities for business development, improved on our People skills and perspectives, obtained Inspiration from others and from within and Collaborated with our counterparts resulting in improved leadership competence and confidence. So, in a word, the past 9 months have been, E.P.I.C."
Don't miss this chance to experience being a part of a flight crew! Applications for the 2020 Voyagers Class are open now through July 19. Learn more and apply today: http://ow.ly/l7xN50uIlyp

06/19/2019

Graduation may be over but there’s plenty of learning, collaborating, networking planned at #ImagineNationELC. Join forward-thinking leaders in government and industry at this year’s conference. Register Now: http://ow.ly/kEJT50uIc9Q

06/19/2019

Update from Emerging Tech COI

Interested in joining our #emergingtech COI? Listen to an update on Artificial Intelligence, Intelligent Automation, and Blockchain Playbooks from our #actiacforum: http://ow.ly/RWef50uI2aw

06/18/2019

We are looking forward to the #2019CXSummit on June 25 and would like to give a big THANK YOU to our sponsors! We have a jam-packed agenda and hope to see you there.

Diamond Terabyte Sponsor – CenturyLink

Gigabyte Sponsor – SAIC

Megabyte Sponsor – Verizon
http://ow.ly/BzoW50uHgUB

06/18/2019

We are looking forward to the #2019CXSummit on June 25 at the @RenDC_Downtown with @SAICinc on board as our Gigabyte sponsor! We can’t wait to talk all things #IT #CX with you. http://ow.ly/5ojX50uHgOJ

06/18/2019

Get in the know for 2019 #ImagineNationELC. Join the planning webinar! Don’t miss the opportunity to receive $200 discount or win a FREE conference registration. The discussion begins at 11:00am EST - http://ow.ly/KCFa50uH240

06/18/2019

The ACT-IAC #Cyber Community Of Interest will host Janet Vogel, HHS Acting Chief Information Security Officer, at their June 21 meeting. Open to all ACT-IAC members. Register now. http://ow.ly/ZeXM50uG8CF

06/18/2019

On June 25 join us for the Keys to CX Success and IT Modernization Panel at the ACT-IAC CX Summit.

Bob DeLuca, Executive Director, Centers of Excellence, General Services Agency, Moderator

Mike Amante, Director, Customer Experience CoE at Department of Housing and Urban Development, GSA
Sandra Dickinson, Director, Contact Center CoE, U.S. Department of Agriculture
Eric Ewing, Director, Data Analytics CoE, Department of Housing and Urban Development
Simchah Suveyke-Bogin, Director, Customer Experience CoE at U.S. Department of Agriculture, GSA

GSA created the IT Modernization Centers of Excellence (CoE) in 2018 to focus on assisting agencies in improving cloud adoption, consolidating data centers, improving the customer experience, modernizing contact centers and leveraging data and analytics for decision making.

The panel will address lessons learned, solutions, and best practices implemented in these agencies.
We hope you will join us for this important conversation –http://ow.ly/N5DK50uH5aN

#2019cxsummit

06/17/2019

The Department of Homeland Security invited ACT-IAC to send 15 industry members to attend the DHS Procurement Innovation Lab Bootcamps in August. PIL staff will share the tools, techniques, and mindset that DHS is cultivating across their #acquisition workforce to innovate in their #procurement processes, promote managed risk taking, and better support mission outcomes. More info http://ow.ly/YrMq50uG8bL

06/17/2019

ACT-IAC’s Professional Development programs could be the Keys to Your Future, come learn more about these programs at our upcoming Professional Development recruitment event on June 25th from 4:00-6:00 PM in DC http://ow.ly/QC7h50uG4Ys

06/14/2019

Our CX Summit is on June 25 at the Renaissance DC Downtown.

Modernizing the federal government's information technology (IT) infrastructure is critical to improving government services. This is a core theme in the President's Management Agenda (PMA), the 21st Century Integrated Digital Experience Act (IDEA) and the IT Modernization Centers of Excellence. In most current federal environments, responsibilities for service delivery is separated across different areas within agencies. This results in a lack of understanding of the overall experience delivered to customers and a fractured approach to addressing CX at an enterprise level.



We are now in a new era where improving citizen services is a requirement. Agencies have implemented chief customer officers, agency program offices are taking responsibility for CX, and chief information officers have more accountability for the agency's digital CX strategies and experiences.

This summit will address how agencies must navigate legislation and guidance on modernizing IT to improve the customer's experience.

I hope you will join us by registering today: https://www.actiac.org/events/2019-cx-summit?utm_source=facebook&utm_medium=social&utm_campaign=cx-summit

#2019cxsummit

06/14/2019

SECURE YOUR SPOT at #ImagineNationELC! The conference program will be aligned to the #PMA and Modernization agenda – topics include: #DrivingImpact, #ITModernization, #ITSecurity, #HealthInnovation, #EmergingTechnology, #Acquisitions, #Contracting, #Workforce and #Data. Register now: http://ow.ly/kDjv50uApKd

06/13/2019

For this week’s Partner feature our spotlight is on Frank Keuchel, Vice President and Business Group Manager at CACI. Frank has been with CACI for almost 12 years and in his role he has management responsibility for a corporate division of the organization providing acquisition and knowledge-based professional services for Federal Government customers. Frank’s gained an expertise in program management, capture, business development, and contracting through his various positions with CACI.

Prior to working at CACI Frank served in the Air Force as Contracting Officer providing preaward and postaward contracting support for Acquisition Category 1 programs, advanced computer systems, construction services, and overseas logistics support. Frank has served in deployed locations including Iraq, Kosovo, Macedonia, and Saudi Arabia. His education includes a Master’s Degree in Business Administration from the University of Chicago and both a Master’s Degree and a Bachelor’s Degree in Economics from Florida State University. We are fortunate to have someone with Frank’s background and experience in this year’s Partners class! For the full list of Partners visit: http://ow.ly/qGRQ50uDq90 (attach picture of Frank)

06/13/2019

Take your career to the next level with ACT-IAC's Voyager program. The 9 month curriculum is designed for mid-career professionals who are considered "rising stars" in their agencies and companies. The program is unique for its 1:1 ratio of government to industry participants. Learn more and apply today! http://ow.ly/fm5550uA2it

06/13/2019

For #ImagineNationELC, want the opportunity to receive $200 discount or win a FREE conference registration? Join our webcast for a first-glance into conference planning for this year’s event. Find out what’s being planned for 2019: http://ow.ly/LHtp50uAprh

06/12/2019

One of the highlights of ACT IAC's Voyager program are the forming of Flight Crews- teams of four composed of 2 government and 2 industry Voyagers that work together over the course of the program. Meet the "Flame Throwers" a flight crew from the 2019 class composed of Ana Lombera, Julius Bradshaw, Ramzi Bannourah and, Sarah Thayer

"In the Voyagers 2019 leadership program we have learned a great deal about leadership and what it means to be a leader. We experienced getting out of our comfort zone and performed one of the best Voyager talent shows, and learned the importance of giving back by donating the proceeds to the Lupus foundation. But the most important thing we learned was what it means to become part of a family of leaders and the ability to use the relationships that we have developed over the last nine months into something that will have a lasting impact on our futures and careers.
Applications for the 2020 Voyagers Class are open now through July 19. Learn more and apply today: http://ow.ly/mxJi50uA16K

06/12/2019

Federal agencies spend considerable dollars of their information technology (IT) budget on operations and maintenance. The Modernizing Government Technology (MGT) Act gives federal agencies the authority to create working capital funds to pay for their IT modernization initiatives by using funds saved from other initiatives. The goal of IT modernization is to provide a better customer experience both internally and externally while creating efficiencies and reducing costs associated with legacy systems that are not interoperable with today's modern technologies.

This panel will address how three agencies have taken different approaches to ensure customer experience strategies are integrated into all IT modernization efforts.

Building CX into IT Modernization Panel

David Ellison, Deputy Chief Program Officer, Social Security Administration (SSA) IT Modernization, Moderator

Sean Brune, Deputy Chief Information Officer and IT Modernization Chief Program Officer, Social Security Administration

Ralph Gaines, Chief Operating Officer, Department of Housing and Urban Development (HUD)

Lauren Kessler, Manager CX Digital Strategy, PenFed Credit Union

We hope you will come and join the discussion –http://ow.ly/k26w50uArMz

#2019cxsummit

06/12/2019

Janet Vogel, HHS Acting Chief Information Security Officer, will speak at the upcoming ACT-IAC Cyber COI meeting on June 21. Register now. http://ow.ly/cA5o50uAsxS

06/11/2019

Could ACT IAC’s Professional Development programs be the Keys to Your Future? Come and find out at our upcoming Professional Development recruitment event June 25th from 4-6 PM http://ow.ly/3jCp50uAxoa

06/11/2019

ACT-IAC Emerging Technology & Evolving the Workforce COI June Meeting

This Thursday! Join ACT-IAC's Communities of Interests and NexUS for a special joint meeting discussing "Artificial Intelligence in the Workforce". As technology rapidly evolves, what kind of workforce will the governmentment need? How will Artificial Intelligence and Robotic Process Automation impact the public sector? Come here these questions and many more discussed at this special joint meeting Thursday June 13 from 10am - 12pm. Learn more and register for this free event here: http://ow.ly/4UVC50uA2oh

ACT-IAC Joint Emerging Technology / Evolving the Workforce Communities of Interest in collaboration with NexUs Featured Topic: Artificial Intelligence in the Workforce

06/11/2019

Join our webcast to get the inside scoop on planning for #ImagineNationELC 2019. Hear from Vice Co-Chairs; Bill Zielinski Assistant Commissioner for GSA's Office of Information Technology Category (ITC), for GSA and Tim Smith, President, OnPoint Consulting LLC. Register Now: http://ow.ly/epPy50uApgp

06/11/2019

Professional Development video

ACT-IAC provides three of the most valuable and highly respected professional development programs in the government IT community. https://youtu.be/HCK8o03T6eg
Learn more about these programs at our upcoming information session June 25th from 4-6 PM
https://www.actiac.org/keys-your-future-act-iac-professional-development-programs-2019

06/10/2019

What does the new model for Federal shared services mean for the future of government-industry collaboration? This new model also changes the way that ACT-IAC addresses the topic of shared services. Join the last member meeting of the COI so you can help shape how ACT-IAC will continue to address shared services and opportunities for you to be involved.

http://ow.ly/mX2W50uAssN

06/10/2019

On June 25 join us for the Keys to CX Success and IT Modernization Panel at the ACT-IAC CX Summit.

Bob DeLuca, Executive Director, Centers of Excellence, General Services Agency, Moderator

Mike Amante, Director, Customer Experience CoE at Department of Housing and Urban Development, GSA

Sandra Dickinson, Director, Contact Center CoE, U.S. Department of Agriculture

Eric Ewing, Director, Data Analytics CoE, Department of Housing and Urban Development

Simchah Suveyke-Bogin, Director, Customer Experience CoE at U.S. Department of Agriculture, GSA

GSA created the IT Modernization Centers of Excellence (CoE) in 2018 to focus on assisting agencies in improving cloud adoption, consolidating data centers, improving the customer experience, modernizing contact centers and leveraging data and analytics for decision making. In April 2018, the U.S. Department of Agriculture (USDA) became the lighthouse agency to use the Center's of Excellence for discovery and assessment (Phase 1) of the current state within the agency and implementation of strategies (Phase 2) recommended based on discovery. The Department of Housing and Urban Development (HUD) is the second agency using CoEs and in Phase 1 of the IT modernization process.

The panel will address lessons learned, solutions, and best practices implemented in these agencies.

We hope you will join us for this important conversation – http://ow.ly/tHaZ50uAqUy

#2019cxsummit

06/10/2019

If you can’t get enough of #emergingtech, join the ACT-IAC Emerging Technology COI and help transform public sector capabilities around artificial intelligence/machine learning, intelligent automation/RPA, DevSecOps, IoT/Drones, and Blockchain. http://ow.ly/nwar50uAq55

06/10/2019

ACT IAC is pleased to announce the 2019-2020 Leadership for NexUS! Taking the reins this year is an extraordinary group that represent the next generation of U.S. leaders. Follow NexUS on LinkedIn(http://ow.ly/nEdd50uA0QW), Facebook (http://ow.ly/LzZT50uA0QY) and join the community on the website (http://ow.ly/d5kZ50uA0QX).

Government Chair - Michael Skorny, General Services Administration
Industry Chair - Emily Black, SAP Public Services

Industry Executive Vice Chair - Erin Fitzgibbons, Booz Allen Hamilton

Vice Chairs - Andrew D’Abbracio, Ventera; Frederic de Vaulx, Prometheus Computing; Jeremy Haber, Department of Treasury; Sarah Hughes, The Ambit Group; Colleen Law, SIE Consulting Group; Dhaval Shrimankar, Capgemini Government Solutions

06/07/2019

Apply to be a part of ACT-IAC's Voyager program. Applications are open now for the 2020 Voyagers Class, a professional development program for mid-level professionals is now accepting applications. Participation in Voyagers prepares rising stars for their future roles in both the public and private sector through an experiential curriculum based on OPM's Executive Core Qualifications. For more information and to apply visit: http://ow.ly/u48Y50utUCU

06/06/2019

Join our webcast to get the inside scoop on planning for #ImagineNationELC 2019. Hear from Vice Co-Chairs; Bill Zielinski Assistant Commissioner for GSA's Office of Information Technology Category (ITC), for GSA and Tim Smith, President, OnPoint Consulting LLC. Register Now: http://ow.ly/yq1W50uysDb

06/06/2019

ACT-IAC's third Annual Forum featured wide-ranging discussions among top executives, government leaders and industry experts on bold ideas, policies, and strategies to harness emerging technologies - including Blockchain, Internet of Things (IoT), cloud, Artificial Intelligence and other cognitive technologies - for advancing economic growth and inclusion, modernizing governments and industries, promoting safety and security, and ensuring U.S. and like-mind economies remain global leaders in innovation. The forum convened senior executives and practitioners from across industry and government to explore strategies, share learnings, and highlight approaches for enabling transformative innovations to respond to changing needs.