City of Flint Office of the Ombudsperson

City of Flint Office of the Ombudsperson If you have any complaints against any city department or agency, you should give us a call or send us an email.

Operating as usual

Vote on how Mott should grant $1 million for Flint neighborhoods
07/30/2020
Vote on how Mott should grant $1 million for Flint neighborhoods

Vote on how Mott should grant $1 million for Flint neighborhoods

In November, the Mott Foundation announced we would give $1 million in grants in 2020 to strengthen Flint neighborhoods, and now it’s time for you to tell us where those dollars should go!

06/27/2020
06/27/2020

Beautiful day in front of City Hall!

Lang will be working on Welch Blvd this week and next and door knocking on the neighboring streets.
06/24/2020

Lang will be working on Welch Blvd this week and next and door knocking on the neighboring streets.

A resident provided the Ombudsperson with these photos of trash that has not been collected in three months! This is una...
06/12/2020

A resident provided the Ombudsperson with these photos of trash that has not been collected in three months! This is unacceptable. Do you know of areas where trash is not being collected? Contact us!

06/11/2020

Have you or someone you know experienced problems getting water re-connected? If so, please contact us! See the Governors Executive Order below:

Acting under the Michigan Constitution of 1963 and Michigan law, I order the following:



A public water supply must restore water service to any occupied residence where water service has been shut off due to non-payment, so long as the public water supply does not have reason to believe that reconnection would create a risk to public health (e.g., due to cross-contamination). To facilitate the restoration of water service, a public water supply must immediately make best efforts to determine which occupied residences within their service areas do not have water service. For purposes of this order, a public water supply’s “service area” means the area for which the public water supply collects payment for water service.

If a public water supply determines that any occupied residences within its service area have had water service shut off for any reason other than non-payment or that reconnection would create a risk to public health, it must make best efforts to remedy such conditions and restore water service to such occupied residences as soon as possible.


As soon as possible and no later than April 12, 2020, all public water supplies that have used water shutoffs as a remedy for non-payment within the last year must report to the State Emergency Operations Center regarding access to water in their service areas. The report must include:


An account of what efforts have been made to determine which occupied residences within the public water supply’s service area do not have water service.


The number of occupied residences within the public water supply’s service area that do not have water service as a result of a shutoff due to non-payment.


The number of occupied residences within the public water supply’s service area that do not have water service as a result of any reason other than non-payment.


A certification, if true, that best efforts have been exercised to determine which occupied residences within the service area do not have water service; that, to the best of the public water supply’s knowledge, no occupied residences have their water service shut off due to non-payment; that the public water supply has reconnected water service for all occupied residences that can be reconnected without creating a risk to public health; and that the public water supply has exercised best efforts to remedy the conditions that prevent reconnection due to a risk to public health.


If a public water supply submits a report under section 3 of this order that does not meet all of the requirements described in section 3, then the public water supply must submit a supplemental report every 30 days until it submits a report that meets all of section 3’s requirements.


Nothing in this order abrogates the obligation of a resident to pay for water, prevents a public water supply from charging any customer for water service, or reduces the amount a resident may owe to a public water supply.


This order is effective immediately and continues until the termination of the state of emergency under section 3 of Executive Order 2020-4.


Given under my hand and the Great Seal of the State of Michigan.

Do it by mail, by phone, online, but do it now!https://mivoicecounts.org www.2020census.gov(844) 320-2020 (English)(844)...
06/11/2020
Home | MNA - MiVoiceCounts

Do it by mail, by phone, online, but do it now!
https://mivoicecounts.org www.2020census.gov
(844) 320-2020 (English)
(844) 468-2020 Spanish)
(844) 291-2020 (Mandarin)
(844) 398-2020 (Cantonese)
(844) 416-2020 (Arabic)

When Everyone Counts. Everyone Wins!​ Hey, Michigan,Things like school lunches, medical care, roads and bridges and education programs all depend on census data to get the most funding possible.It takes less than 10 minutes to fill out the nine questions on the census. Do it online today at 2020ce...

06/10/2020
Have you had problems getting your trash collected?
06/10/2020
Flint puts garbage contractor on notice for ‘service failures’

Have you had problems getting your trash collected?

The city of Flint says Republic Services is in breach of its contract for what it calls “widespread service failures" and is demanding the company resume weekly collection of trash, recycling, and yard waste.

Be sure to send in your census information.  As of now, Flint stands to lose over 1 TRILLION dollars in federal funding ...
05/29/2020

Be sure to send in your census information. As of now, Flint stands to lose over 1 TRILLION dollars in federal funding due to the low census turnout...BE COUNTED!!

05/25/2020
Visit Consumers Energy to see if you qualify!
05/22/2020

Visit Consumers Energy to see if you qualify!

Flint Community Schools
05/19/2020

Flint Community Schools

Attention all families of students entering grades 9-12: Flint Community Schools is offering an opportunity for dual enrollment with our local college partners, including Mott Community College, UofM Flint and Kettering University. To apply, please click the link below:
https://bit.ly/36fUdOM

COVID-19 testing sites
05/18/2020

COVID-19 testing sites

City of Flint Customer Service still closed Monday, May 18
05/18/2020
City of Flint Customer Service still closed Monday, May 18

City of Flint Customer Service still closed Monday, May 18

Notice from the City of Flint, announced today (Sunday) For Immediate Release: City of Flint Customer Service remains temporarily closed The City of Flint’s customer service department will remain …

05/08/2020
05/06/2020
We are open!

We are taking complaints via phone, email or online!

Yes, the Office of the Ombudsperson is open. You can file a compliant online
04/28/2020
Ombudsperson

Yes, the Office of the Ombudsperson is open. You can file a compliant online

Contact Information Email: [email protected] Phone Number: 810-237-2020 Complaint Form

04/24/2020
City of Flint

2pm

Mayor Sheldon Neeley announces a two-week extension of citywide curfew from 9 p.m. to 6 a.m.

04/24/2020
Waste pickup will resume as normal!
04/23/2020

Waste pickup will resume as normal!

Mortgage relief
04/23/2020

Mortgage relief

Genesee Health System launches mobile COVID-19 testing
04/23/2020
Genesee Health System launches mobile COVID-19 testing

Genesee Health System launches mobile COVID-19 testing

Genesee Health System launches mobile COVID-19 testing Posted by: Marjory Raymer FLINT, Michigan—Genesee Health System will launch a mobile testing unit to help increase COVID-19 testing availability, especially in hard-to-reach Flint neighborhoods. Details are still being worked out, but mobile t...

04/21/2020
04/20/2020
Yard waste will resume for residents
04/16/2020

Yard waste will resume for residents

Areas for residents to dispose of bulk trash
04/15/2020

Areas for residents to dispose of bulk trash

04/15/2020
04/08/2020
04/06/2020
Michigan Department of Health and Human Services

Michigan Department of Health and Human Services

You can have COVID-19 and not even know it. By leaving home, one person with COVID-19 could infect 40 others—and those 40 people could go on to infect thousands more. Do your part. Stay home, stay safe, and slow the spread in Michigan. Stay informed with MDHHS: https://bit.ly/348ReGv

04/06/2020
Join the Ombudsperson every Wednesday from 9-10 in a virtual coffee hour!
04/01/2020

Join the Ombudsperson every Wednesday from 9-10 in a virtual coffee hour!

Address

1101 S. Saginaw
Flint, MI
48502

Opening Hours

Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday 09:00 - 16:00
Thursday 09:00 - 16:00
Friday 09:00 - 16:00

Telephone

(810) 237-2020

Website

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Comments

We will be working on Welch Blvd this week and next and door knocking on the neighboring streets.
https://youtu.be/EvKXe6lOEc8 Excellent job Mrs. Dorsey!! The city is proud to call you our Ombudsperson!!