10/12/2025
๐ข EFMP changes upcoming! ๐ข
We anticipate migrating to E-EFMP 2.0 between Oct. 22 - 26. ๐๏ธ
Key Information:
โข All existing EFMP and FMTS packages will be migrated to E-EFMP 2.0. The information and documents in E-EFMP 1.0 will transfer to E-EFMP 2.0. ๐
โข Any package not fully completed and submitted by the migration may be reset to Step 1 in the new system. If reset to step 1 the package will need to be resigned by all step owners (Service member, Family member, MPD, Case Coordinator, Provider, etc.) to move it the current step in E-EFMP 2.0. โ๏ธ
โข โThe E-EFMP system will be unavailable on or about Oct. 22 to Oct. 26 for the data migration. โ
Action Required by Service Members/Family Members to ensure a smooth transition and avoid potential delays:
โข If you have an EFMP or FMTS package in progress, please ensure you have completed any required action. โ
โข Log into E-EFMP 2.0 when it becomes available and check the status of your EFMP/FMTS package. If you do not see your EFMP or FMTS package, please submit an E-EFMP Helpdesk Ticket. ๐ป
โข You may need to re-sign the packet to move it to the next step in the process If your package is awaiting your action (e.g., "Requires Signature"). โ๏ธ
The WBAMC EFMP Office implemented down-time procedures to facilitate enrollment processing while awaiting EFMP 2.0 transition and availability. This includes completing paper versions of standard EFMP forms such as the DD 2792. The entire medical EFMP process, including submission to OTSG, the final approving authority, will be completed using this paper-based system via email, until EFMP 2.0 becomes available. ๐ง
For questions regarding EFMP medical procedures, please call WBAMC EFMP office at 915-742-3715, or email at [email protected] . ๐ง
For additional information contact the Army Community Services EFMP office at: (915) 568-9129 or visit https://bliss.armymwr.com/programs/acs/exeptional-familymember-program.
We are committed to making this process as smooth as possible. We appreciate your cooperation in ensuring a successful transition to E-EFMP 2.0. ๐ Thank you for your attention to this important matter. ๐ฏ