Fort Drum Relocation Readiness Program

Fort Drum Relocation Readiness Program Relo provides services that assist Soldiers and Families with moving from one post to another. Services include: Lending Closet and Welcome Tour!
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Welcome to the Official Page for the Relocation Readiness Program at Fort Drum New York. The Relocation Readiness Program provides relocating assistance to Soldiers, Military family members and Civilians as they transition in and out of Fort Drum.

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04/01/2020
03/31/2020
03/31/2020
Nick Jr.

Good for kids

Wash your hands doo doo doo 👏🧼 #KidsTogether #BabyShark #Pinkfong @pinkfong.official

Fort Drum Recycles
03/31/2020

Fort Drum Recycles

Please only flush toilet paper! No wipes should ever be flushed down your toilet. Yes, this means flushable wipes too!

Don't ever flush flushable wipes, disinfectant wipes, paper towels or diapers in your toilet. Help us keep your toilets running to the sewer system and not back up into our homes.

U.S. Department of Defense (DoD)
03/31/2020
U.S. Department of Defense (DoD)

U.S. Department of Defense (DoD)

HPCON: Do you know what it stands for? HPCONs have been mentioned a lot lately as the DOD acts to mitigate the #COVID19 crisis. Learn more about HPCONs and what each level means.

03/31/2020
SPCA Jefferson County
03/30/2020

SPCA Jefferson County

Found on fort drum. Is this your pup? If you recognize this dog please call (315)3170733

03/30/2020
03/30/2020
Spouses 101, understanding the LES part 1

What's and LES? In this series of videos, we will show you how to read an LES. If you have questions, leave them in the comment box or direct message us!

We welcome your feedback! Did you like this post? Was it helpful? Would you like to see more like this? Let us know!

03/30/2020
03/29/2020
03/29/2020
03/29/2020
03/28/2020
When you realize it's the weekend but you really can't go out and do much...
03/28/2020

When you realize it's the weekend but you really can't go out and do much...

U.S. Army Fort Drum & 10th Mountain Division
03/28/2020

U.S. Army Fort Drum & 10th Mountain Division

Access Changes: As part of Fort Drum’s ongoing effort to prevent and mitigate the spread of COVID-19 the following changes to how Soldiers, Families and civilians access Fort Drum are effective starting Saturday, March 28 until further notice:

Cerjan and Gas Alley Access Control Points are open. Wheeler-Sack Army Airfield Gate and Mount Belvedere Access Control Points are closed.

The Cerjan and Gas Alley Access Control Points will have designated lanes for DOD ID Card-holding Personnel and Non-DOD ID Card-holding Personnel. Please look out for those signs and enter the appropriate lane.

Those seeking admittance to post via the Cerjan and Gas Alley Access Control Points will be required to submit to a temporal temperature check and answer the following questions:
1. Have you had contact with someone with a positive COVID-19 test or has a pending COVID-19 Test?
2. Are you feeling ill?
3. Do you have a cough?
4. Do you have a runny stuffy nose?
5. Have you had a fever or felt feverish in the past 24 hours?
6. Have you traveled outside of 40 miles from Fort Drum?

Those who have a fever or answer yes to any of these questions could be asked to submit to further medical screening.

The Trusted Traveler program is suspended. Local access badges are suspended. Visitors with a bona fide need to enter post will need to go to the Visitor Control Center (Cerjan Access Control Point) during normal business hours from 5:30am – 10pm, where they will submit to background checks and screening.

All visitor passes must be resubmitted through the Soldier’s Chain of Command.

Retirees and beneficiaries must go through medical screening before entering post.

Contractors and other service providers should seek clarification for Fort Drum access from their supervisors.

Thank you for your cooperation and understanding as we work to prevent and mitigate the spread of COVID-19.

03/27/2020
Fort Drum Garrison will continue to ensure critical family assistance programs remain available on a 24 x 7 basis to our...
03/27/2020

Fort Drum Garrison will continue to ensure critical family assistance programs remain available on a 24 x 7 basis to our soldiers and families even while the workforce is teleworking during the COVID19 pandemic. Effective March 27, 2020 the Fort Drum Garrison has established the Virtual Family Assistance Center (VFAC). The VFAC will provide guidance, assistance, information, and referral services to soldiers and family members for an array of family and community services available during the pandemic. The objective of the VFAC is to serve as the focal point for government and non-government agencies to provide information and referral assistance should you need specialized service during our temporary shutdown.

Good morning Drum peeps! Here's the latest info from the Command Team.
03/27/2020

Good morning Drum peeps! Here's the latest info from the Command Team.

Update: (9:08 p.m.) We've just published some changes to procedures for accessing the installation that apply to DoD and Non DoD ID card holders and are effective beginning tomorrow, March 28. Please see our pinned post for all the information.

Update: (3:50 p.m.) The number of COVID cases in the surrounding counties has been updated in the information below. As cases continue to be confirmed and reported, we will work to provide you with the most up to date information.

Good morning everyone! We’ve got an update to the local COVID case numbers being reported. Also, new screening procedures have been put in place at some buildings on the installation. On a lighter note and contrary to rumor, the Class Six is not closing at this time! When the status of any service or facility changes we'll update it in the Services Status section of the morning roll up and on our website: https://bit.ly/39hUBw0 Please leave your questions in the comments. We may not have an answer right away but we’ll try to get it as quickly as we can.

- Reporting Status -
Mission Essential Personnel Only

M6 has directed further constraints to duty requirements until 3 April. This includes: no organized PT, no organized formations, no training on ranges and teleworking as appropriate. All critical services remain in place and the Division battle rhythm will continue.

Please speak with your chain of command/supervisor to determine whether or not you are considered mission essential and for further guidance. See the CG’s full statement here: https://bit.ly/33RB9Fi

- Access Information -
WSAAF Gate is CLOSED

- COVID Cases -
Fort Drum: One confirmed case, a part-time employee that for residency purposes is not counted in our Jefferson County numbers.
Jefferson County: 5 confirmed cases
St Lawrence County: 6 confirmed case

- Health Guidance -
Active duty Soldiers who wish to be screened and who’re experiencing symptoms associated with COVID-19 such as a cough, fever or shortness of breath, should report to the 24/7 central screening location outside of the Conner Troop Medical Clinic.

Family members and retirees who are Fort Drum MEDDAC beneficiaries and who are experiencing symptoms associated with COVID-19 should call the Guthrie appointment line at (315) 772-2778 during business hours for screening. After hours please call the Nurse Advice Line at 1-800-874-2273, select option 1.

The drive-up pharmacy will continue to operate until further notice, more info here: https://bit.ly/2WuGbG8

DA Civilians experiencing symptoms consistent with COVID-19 while at work or on duty should immediately notify their supervisor and call the MEDDAC Occupational Health Clinic at (315) 681-1901 between the hours of 6 a.m. and 4:30 p.m. A healthcare worker will conduct an initial screening over the phone and provide additional information as to your next steps. For after-hours care or when not on duty, employees should contact their primary care provider and follow their directions for screening.

In addition to our on-post resources you can reach out to any of these numbers for information:
APHC Army COVID-19 Hotline: 1-800-984-8523
Samaritan Resource Line: 315-755-3100 (8 am - 9 pm, 7 days/week)
Carthage Area Hospital: 315-519-5497 (9 am - 7 pm, 7 days/week)
Lewis County General Hospital: (315) 376-9678 (Available 24/7)
NYS Mental Health Hotline: 1-844-863-9314

- Screening Procedures -
Mandatory health screenings are now being conducted for those wishing to gain entrance to the Exchange, Commissary and Clark Hall. Anyone seeking admittance to these buildings will be required to submit to a temporal temperature check and answer the following questions:

1. Have you had contact with someone with a positive COVID-19 test or has a pending COVID-19 Test?
2. Are you feeling ill?
3. Do you have a cough?
4. Do you have a runny or stuffy nose?
5. Have you had a fever or felt feverish in the past 24 hrs?

Those who have a fever or answer yes to any of these questions will be asked to find alternate means to shop and advised on how to seek further screening.

- Redeployments -
In the coming weeks, members of the 10th Combat Aviation Brigade and 1st Brigade Combat Team will be returning to Fort Drum ahead of their scheduled redeployment dates. Upon arrival here at Fort Drum all redeploying Soldiers will be quarantined and monitored by medical staff. We’ll have more information on that process as it becomes available. Those Soldiers deemed essential to the ongoing mission in Afghanistan will remain in place. Family members should reach out to their Soldier, SFRG or unit representatives with any questions regarding their Soldier’s status.

- Training Status -
2BCT JRTC: Postponed

- Facility Entrance Procedures -
Guthrie Clinic: Single Point of Entry - Everyone entering the clinic will do so at the far side of the Primary Care Clinic and follow the directions of the MEDDAC personnel at the tents for screening. Employees can be screened at the Radiology / Lab entrance between 6 and 7 am. After 7 am, employees will utilize the PCC entrance.

Behavioral Health: Patients should report to the Connor Troop Medical Clinic for screening prior to going to the Wilcox Clinic or Embedded Behavioral Health clinics. Once cleared, patients will receive a wristband which will be required before entering one of the behavioral health clinics.

Clark Hall: Single Point of Entry - Anyone needing to access Clark Hall must enter through the front doors of the facility. This includes mail clerks retrieving mail for units. After entering through the front doors, mail clerks should proceed to the second floor and utilize C-wing to access the Official Mail Distribution Center. The USPS entrance will still be open for their customer use, no outlet to Clark Hall.

- Services Status -
The most recently updated service(s) information is listed below. For the full list of closures and adjustments visit https://home.army.mil/…/G…/public-affairs/coronavirus-update

Class Six: OPEN, Tues - Sat 1000 - 1800

DFACs: OPEN - take out options only

Army Wellness Center: No in-person appointments, virtual services here: https://bit.ly/2wAO4iD

Barber Shops: OPEN, Updated Hours
Main Shop - Sun -Tues and Thurs-Fri 1000-1700
Jack T. Sweet - Mon - Sat 0800-1500
Ontario Shop: Mon - Fri 0900-1600
Air Field: CLOSED

CDCs and SAC: Open to mission essential patrons, facility directors can help clarify your status. South Riva Ridge CDC is combined with Chapel CDC in building 10785C at the Main Post Chapel on Po Valley Road. POC: Evelyn Eggins-Alston, 315-772-9470 or [email protected]

Commissary: OPEN Tues-Sun 0900-1900, 100% ID check has been implemented at the doors and purchase limits have been placed on certain high demand items.

FMWR Fitness Facilities: CLOSED, but offering alternative fitness methods. Easy @Home Workout - https://bit.ly/2UtXnsF

PX: OPEN Mon-Sat 0900-1800 Sun 1000-1800

Religious Services: All services will now be conducted virtually. Please visit @FortDrumChapel for more information.

Retirement Service Office: No longer accepting walk-ins or appointments. Services available online, via telephone and e-mail. For assistance please contact us by phone at (315) 772-6339 / 6434 / 3189 or email [email protected]. For any pay issue or DFAS update, call 1-800-321-1080 or visit DFAS.mil and click on askDFAS to update your account.

Veterinary Clinic: Will operate as a ‘roadside service’ until further notice. Upon arrival to the clinic please call the front desk at 315-772-4262/0642/2978 to be checked in and await further instructions.

-Scam Alert -
There have been recent reports of scammers calling members of the Fort Drum community and claiming to be representatives from the federal government reaching out to provide federal relief funds. Soldiers should be vigilant about protecting themselves and their Family members from scams during the COVID-19 pandemic. The Federal Government will never call you seeking information about your bank account or other financial matters and you should never provide that information over the phone. Anyone who believes they are the victim of a scam or predatory action should contact the Office of the New York Attorney General to file a complaint. More information: https://ag.ny.gov/press-release/2020/ag-james-warns-north-country-about-coronavirus-scams. Soldiers and Family members with questions and/or concerns may also contact the Fort Drum Legal Assistance Office at 315-772-5261.

- Travel Guidance -
A New York state executive order, "New York State on PAUSE," directs all non-essential businesses statewide to close all in-office personnel functions at 8PM on Sunday, 22 March. There are several "essential businesses or entities" that are exempt from closure. For the purposes of this order, Defense and National Security-related operations supporting the U.S. Government and contractors to the U.S. Government are specifically excluded from the New York State executive order. Accordingly, all DoD personnel and DoD contractor personnel should continue to report for duty as directed by their supervisor. If DoD personnel encounter local law enforcement during such travel, DoD personnel should identify themselves using Common Access Cards and explain the nature of their work and travel in support of DoD.

U.S. Army Fort Drum & 10th Mountain Division
03/27/2020

U.S. Army Fort Drum & 10th Mountain Division

Update: (9:08 p.m.) We've just published some changes to procedures for accessing the installation that apply to DoD and Non DoD ID card holders and are effective beginning tomorrow, March 28. Please see our pinned post for all the information.

Update: (3:50 p.m.) The number of COVID cases in the surrounding counties has been updated in the information below. As cases continue to be confirmed and reported, we will work to provide you with the most up to date information.

Good morning everyone! We’ve got an update to the local COVID case numbers being reported. Also, new screening procedures have been put in place at some buildings on the installation. On a lighter note and contrary to rumor, the Class Six is not closing at this time! When the status of any service or facility changes we'll update it in the Services Status section of the morning roll up and on our website: https://bit.ly/39hUBw0 Please leave your questions in the comments. We may not have an answer right away but we’ll try to get it as quickly as we can.

- Reporting Status -
Mission Essential Personnel Only

M6 has directed further constraints to duty requirements until 3 April. This includes: no organized PT, no organized formations, no training on ranges and teleworking as appropriate. All critical services remain in place and the Division battle rhythm will continue.

Please speak with your chain of command/supervisor to determine whether or not you are considered mission essential and for further guidance. See the CG’s full statement here: https://bit.ly/33RB9Fi

- Access Information -
WSAAF Gate is CLOSED

- COVID Cases -
Fort Drum: One confirmed case, a part-time employee that for residency purposes is not counted in our Jefferson County numbers.
Jefferson County: 5 confirmed cases
St Lawrence County: 6 confirmed case

- Health Guidance -
Active duty Soldiers who wish to be screened and who’re experiencing symptoms associated with COVID-19 such as a cough, fever or shortness of breath, should report to the 24/7 central screening location outside of the Conner Troop Medical Clinic.

Family members and retirees who are Fort Drum MEDDAC beneficiaries and who are experiencing symptoms associated with COVID-19 should call the Guthrie appointment line at (315) 772-2778 during business hours for screening. After hours please call the Nurse Advice Line at 1-800-874-2273, select option 1.

The drive-up pharmacy will continue to operate until further notice, more info here: https://bit.ly/2WuGbG8

DA Civilians experiencing symptoms consistent with COVID-19 while at work or on duty should immediately notify their supervisor and call the MEDDAC Occupational Health Clinic at (315) 681-1901 between the hours of 6 a.m. and 4:30 p.m. A healthcare worker will conduct an initial screening over the phone and provide additional information as to your next steps. For after-hours care or when not on duty, employees should contact their primary care provider and follow their directions for screening.

In addition to our on-post resources you can reach out to any of these numbers for information:
APHC Army COVID-19 Hotline: 1-800-984-8523
Samaritan Resource Line: 315-755-3100 (8 am - 9 pm, 7 days/week)
Carthage Area Hospital: 315-519-5497 (9 am - 7 pm, 7 days/week)
Lewis County General Hospital: (315) 376-9678 (Available 24/7)
NYS Mental Health Hotline: 1-844-863-9314

- Screening Procedures -
Mandatory health screenings are now being conducted for those wishing to gain entrance to the Exchange, Commissary and Clark Hall. Anyone seeking admittance to these buildings will be required to submit to a temporal temperature check and answer the following questions:

1. Have you had contact with someone with a positive COVID-19 test or has a pending COVID-19 Test?
2. Are you feeling ill?
3. Do you have a cough?
4. Do you have a runny or stuffy nose?
5. Have you had a fever or felt feverish in the past 24 hrs?

Those who have a fever or answer yes to any of these questions will be asked to find alternate means to shop and advised on how to seek further screening.

- Redeployments -
In the coming weeks, members of the 10th Combat Aviation Brigade and 1st Brigade Combat Team will be returning to Fort Drum ahead of their scheduled redeployment dates. Upon arrival here at Fort Drum all redeploying Soldiers will be quarantined and monitored by medical staff. We’ll have more information on that process as it becomes available. Those Soldiers deemed essential to the ongoing mission in Afghanistan will remain in place. Family members should reach out to their Soldier, SFRG or unit representatives with any questions regarding their Soldier’s status.

- Training Status -
2BCT JRTC: Postponed

- Facility Entrance Procedures -
Guthrie Clinic: Single Point of Entry - Everyone entering the clinic will do so at the far side of the Primary Care Clinic and follow the directions of the MEDDAC personnel at the tents for screening. Employees can be screened at the Radiology / Lab entrance between 6 and 7 am. After 7 am, employees will utilize the PCC entrance.

Behavioral Health: Patients should report to the Connor Troop Medical Clinic for screening prior to going to the Wilcox Clinic or Embedded Behavioral Health clinics. Once cleared, patients will receive a wristband which will be required before entering one of the behavioral health clinics.

Clark Hall: Single Point of Entry - Anyone needing to access Clark Hall must enter through the front doors of the facility. This includes mail clerks retrieving mail for units. After entering through the front doors, mail clerks should proceed to the second floor and utilize C-wing to access the Official Mail Distribution Center. The USPS entrance will still be open for their customer use, no outlet to Clark Hall.

- Services Status -
The most recently updated service(s) information is listed below. For the full list of closures and adjustments visit https://home.army.mil/…/G…/public-affairs/coronavirus-update

Class Six: OPEN, Tues - Sat 1000 - 1800

DFACs: OPEN - take out options only

Army Wellness Center: No in-person appointments, virtual services here: https://bit.ly/2wAO4iD

Barber Shops: OPEN, Updated Hours
Main Shop - Sun -Tues and Thurs-Fri 1000-1700
Jack T. Sweet - Mon - Sat 0800-1500
Ontario Shop: Mon - Fri 0900-1600
Air Field: CLOSED

CDCs and SAC: Open to mission essential patrons, facility directors can help clarify your status. South Riva Ridge CDC is combined with Chapel CDC in building 10785C at the Main Post Chapel on Po Valley Road. POC: Evelyn Eggins-Alston, 315-772-9470 or [email protected]

Commissary: OPEN Tues-Sun 0900-1900, 100% ID check has been implemented at the doors and purchase limits have been placed on certain high demand items.

FMWR Fitness Facilities: CLOSED, but offering alternative fitness methods. Easy @Home Workout - https://bit.ly/2UtXnsF

PX: OPEN Mon-Sat 0900-1800 Sun 1000-1800

Religious Services: All services will now be conducted virtually. Please visit @FortDrumChapel for more information.

Retirement Service Office: No longer accepting walk-ins or appointments. Services available online, via telephone and e-mail. For assistance please contact us by phone at (315) 772-6339 / 6434 / 3189 or email [email protected]. For any pay issue or DFAS update, call 1-800-321-1080 or visit DFAS.mil and click on askDFAS to update your account.

Veterinary Clinic: Will operate as a ‘roadside service’ until further notice. Upon arrival to the clinic please call the front desk at 315-772-4262/0642/2978 to be checked in and await further instructions.

-Scam Alert -
There have been recent reports of scammers calling members of the Fort Drum community and claiming to be representatives from the federal government reaching out to provide federal relief funds. Soldiers should be vigilant about protecting themselves and their Family members from scams during the COVID-19 pandemic. The Federal Government will never call you seeking information about your bank account or other financial matters and you should never provide that information over the phone. Anyone who believes they are the victim of a scam or predatory action should contact the Office of the New York Attorney General to file a complaint. More information: https://ag.ny.gov/press-release/2020/ag-james-warns-north-country-about-coronavirus-scams. Soldiers and Family members with questions and/or concerns may also contact the Fort Drum Legal Assistance Office at 315-772-5261.

- Travel Guidance -
A New York state executive order, "New York State on PAUSE," directs all non-essential businesses statewide to close all in-office personnel functions at 8PM on Sunday, 22 March. There are several "essential businesses or entities" that are exempt from closure. For the purposes of this order, Defense and National Security-related operations supporting the U.S. Government and contractors to the U.S. Government are specifically excluded from the New York State executive order. Accordingly, all DoD personnel and DoD contractor personnel should continue to report for duty as directed by their supervisor. If DoD personnel encounter local law enforcement during such travel, DoD personnel should identify themselves using Common Access Cards and explain the nature of their work and travel in support of DoD.

Address

The Information Provided On This Page Is For Informational Purposes Only And Is Not An Endorsement By The United States Government
Fort Drum, NY
13602

General information

Fort Drum Relocation Readiness assists Soldiers and their Family members with relocation assistance, Lending Closet Items, Family newcomer's orientation, Fort Drum Welcome Tour, Hearts Apart Support Group, pre-departure CONUS and OCONUS information briefings, International Spouse Support Group, English for Speakers of other Language classes, Citizenship and Immigration assistance for spouses and children of active duty military and Sponsorship Training.

Opening Hours

Monday 07:30 - 16:30
Tuesday 07:30 - 16:30
Wednesday 07:30 - 16:30
Thursday 07:30 - 16:30
Friday 07:30 - 16:30

Alerts

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