Commonwealth Office of the Ombudsman

Commonwealth Office of the Ombudsman The official page for the Commonwealth Office of the ombudsman.

March is National Social Worker Appreciation Month. This month, we recognize the dedication and commitment of social wor...
03/10/2025

March is National Social Worker Appreciation Month. This month, we recognize the dedication and commitment of social workers who make a difference in the lives of children across the Commonwealth. Their impact is immeasurable, and we are grateful for all they do.

During Children’s Advocacy Week, Ombud staff met with members from Kentucky Youth Advocates Birth Parent Advisory Counci...
03/07/2025

During Children’s Advocacy Week, Ombud staff met with members from Kentucky Youth Advocates Birth Parent Advisory Council. This council works to provide a voice for all Kentucky birth parents. We look forward to collaborating with them in their mission to support families.

03/07/2025

March is National Reading Month, so make sure you have a bookmark ready! Luckily, soon you'll be able find one featuring the work of a local student at all Kentucky

Happy Employee Appreciation Day! We celebrate the contributions and dedication of our team. “The strength of our office ...
03/07/2025

Happy Employee Appreciation Day! We celebrate the contributions and dedication of our team. “The strength of our office comes from our employees” – Jon R. Grate, Ombudsman

Today, Deputy Ombudsman Heather Wagers joined Kentucky Youth Advocates and other organizations across Kentucky to celebr...
03/05/2025

Today, Deputy Ombudsman Heather Wagers joined Kentucky Youth Advocates and other organizations across Kentucky to celebrate Children’s Advocacy Week. There are many critical issues facing Kentucky’s youth and we are committed to advocating for the well-being of every child across the Commonwealth.

It’s National Read Across America Day! We are so excited to celebrate the magic of reading and to announce the winner of...
03/02/2025

It’s National Read Across America Day! We are so excited to celebrate the magic of reading and to announce the winner of this year’s drawing contest, Lincoln Adame. Look for this amazing artist’s work on our bookmark at your local public library. Thank you to everyone who participated!

During this National Women’s Month, we honor all of the women across our commonwealth and their vital roles in shaping a...
03/01/2025

During this National Women’s Month, we honor all of the women across our commonwealth and their vital roles in shaping a brighter future for all Kentuckians.

The Management Evaluation Branch, within the Division of Program Performance, focuses on improving case management. The ...
02/28/2025

The Management Evaluation Branch, within the Division of Program Performance, focuses on improving case management. The team reviews cases, assists in developing actionable improvement plans, and provides support to address management errors, enhancing overall performance.

02/27/2025

I was pleased to see the House Committee on Families and Children pass Senate Bill 85 this morning. This bill is an important step in ensuring the Commonwealth Office of the Ombudsman has clear access to the child and adult data housed in the iTWIST database.

Thank you to all those who submitted their entries to our contest. We present the four finalists for public voting. Help...
02/25/2025

Thank you to all those who submitted their entries to our contest. We present the four finalists for public voting. Help us choose our 2025 Read Across America Drawing Contest Winner! Vote by liking your favorite bookmark posted in the comment.

Voting ends March 1st.

02/18/2025

It's Day 13!

While children do better when they are placed with family or fictive kin, kinship families face emotional, legal, and financial challenges. The more opportunities young people have to stay connected to community and family traditions when they cannot safely stay with their parents, the more they are able to mitigate the impact of adversity.

Kentucky should ensure children in kinship care get the support they need to maintain stability and thrive.

📘 Read more about kinship care in the 2024 Kentucky KIDS COUNT Data Book (pgs. 24-25) at kyyouth.org/kentucky-kids-count/
💻 Visit the Kinship Families Coalition of Kentucky website to find resources: kinshipky.org

Today we honor all the United States Presidents, past and present, for their leadership and commitment to shaping our na...
02/17/2025

Today we honor all the United States Presidents, past and present, for their leadership and commitment to shaping our nation into the country we know today.

Happy Valentine's Day from the Commonwealth Office of the Ombudsman. We are thankful to serve the Commonwealth.
02/14/2025

Happy Valentine's Day from the Commonwealth Office of the Ombudsman. We are thankful to serve the Commonwealth.

02/13/2025

Pleased to see Senate Bill 85 pass the Senate today. This bill ensures the Commonwealth Office of the Ombudsman has clear access to the iTWIST database in order to protect children and adults from abuse.
Next stop ➡️ the House.

DON’T FORGET!! We are still accepting entries for our Bookmark Drawing Contest to spread awareness for Read Across Ameri...
02/12/2025

DON’T FORGET!! We are still accepting entries for our Bookmark Drawing Contest to spread awareness for Read Across America Day on March 2nd!
The rules include:
• The entry should be a drawing of your favorite book character enjoying the magic of reading.
• The entry must be original artwork that is not copied or generated by artificial intelligence.
• Participants must be 13 years or younger & a resident of KY.
• Each participant may only submit one entry.
• Email all entries to [email protected]. Include participant’s name and contact info of participant’s parent or guardian.
• Submissions are due February 24th by 11:59pm EDT. The top submissions will be posted on Facebook to be voted on.
• The winner’s drawing will be showcased on our printed bookmarks!

02/11/2025

This morning, I testified before the Senate Families and Children Committee about Senate Bill 85, a bill aimed at improving processes in my office and ensuring the Commonwealth Office of the Ombudsman has clear access to child and adult data in the iTWIST database.

Do you have questions about Medicaid eligibility? Contact the Commonwealth Office of the Ombudsman today by calling 1-86...
02/10/2025

Do you have questions about Medicaid eligibility? Contact the Commonwealth Office of the Ombudsman today by calling 1-866-KYOMBUD or email [email protected].

The Complaint Review Branch receives complaints & inquiries from citizens regarding all CHFS programs, including Child S...
02/07/2025

The Complaint Review Branch receives complaints & inquiries from citizens regarding all CHFS programs, including Child Support, Assisted Living, and more. Citizen assistance specialists carefully review each complaint to ensure compliance with policies & laws.

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Frankfort, KY

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+1 866-596-6283

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The Commonwealth Office of the Ombudsman has had an excellent year committed to serving Kentuckians and ensuring they receive the public services they need with accuracy and consistency!

Happy New Year from the Commonwealth Office of the Ombudsman!

Tis the season to be family! Are you having trouble getting the Kinship care aid you need? Contact the Commonwealth Office of the Ombudsman. You can submit a complaint today by phone at 1-866-KYOMBUD or email [email protected].

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