Maryland Emergency Number Association

06/22/2026

Who’s joining us to celebrate, learn and network??

06/09/2026

Good information to share to all 9-1-1 centers across the nation. With games across the nation you never know where your callers might be from. ⚽️

FIFA World Cup 2026 is coming to America! ⚽

In anticipation of an influx of international travelers to the U.S. for this summer's 2026 FIFA World Cup Games and the upcoming 2028 Olympics, NENA has worked closely with CTIA and the three major wireless carriers AT&T, T-Mobile and Verizon to secure an interim solution that will allow telecommunicators to receive the full international telephone number when a 9‑1‑1 call is placed from an international device.

🔗 DOWNLOAD NENA’S NEW GUIDANCE TO 9-1-1 PROFESSIONALS ON INTERNATIONAL WIRELESS CALLS TO 9-1-1:https://cdn.ymaws.com/www.nena.org/resource/resmgr/images/nena_international_calling_f.pdf

FOR THOSE OF YOU WHO WANT THE TECHNICAL DETAILS:
Most international emergency calls are being delivered to 9-1-1 as NSI today. NSI calls do not provide the callback telephone number.

To address this, NENA collaborated with CTIA, which helped bring the three major nationwide carriers together to agree on using the Customer Name (NAM) field to display the full E.164 international telephone number. This will appear in your call handling software under the Customer Name/NAM field as “CBN +number” including the country code of the caller. Typically, for domestic wireless 9-1-1 calls, the wireless carrier’s name appears in that field. This is an interim solution until PSAPs deploy Phase 2 NG9‑1‑1.

The carriers—AT&T, T-Mobile and Verizon—have invested significant effort over the last six months to implement this change and address this critical public safety issue.

Now, may the best team(s) win! ⚽
#911

05/26/2026

On , we remember and honor the brave military men and women who have made the ultimate sacrifice for our country. 🇺🇸

We also pause to recognize the public safety professionals who have given their lives to serve and protect their fellow Americans in the line of duty.

These are the heroes we celebrate today, and always, as we honor their legacy.

05/19/2026

Anyone looking to jump into presenting?! This is your perfect opportunity. This a well sized conference to do your first speaking engagement. Before jumping to the National Conferences. And to anyone wanting to attend, price increases June 1. Get your early bird pricing and save!

04/25/2026

Make sure you sign up for this great event. It’s always such a fun time!

We're joining forces with Maryland Emergency Number Association again this fall and we're seeking presenters for breakout sessions!

04/23/2026

Your MENA president along with other Maryland 911 Specialists are here at learning and networking. And one our own is presenting to a FULL session! How great is that?! Comment below if you’re here.

04/14/2026

Celebrating YOU

Join Lee Ann Magoski as she honors the dedication and hard work of 911 professionals during National Telecommunicators Week.

04/12/2026

Today begins YOUR week! Please share all the great things your centers are doing this week to celebrate! We know you don’t do this for the thanks but you all deserve this week!

03/31/2026

Reminder: The Maryland Emergency Numbers meeting is tomorrow (4/1) at 1400.

We’ll be discussing bylaw changes and upcoming events. Be sure to check your email for the meeting link.

Hope to see you there!