Maryland Emergency Number Association

08/03/2026

I know I know we are the MD NENA page. But we are over here feeling FOMO of all the Emergency Communications Specialists hanging out at APCO this week. Drop your pictures, stories or whatever you’ve learned below. We don’t discriminate we wanna hear from you!

07/27/2026

Look what came in the mail today! This is for all of YOU! The Emergency Communications Specialists of Maryland should be proud of this award and of the job we are doing everyday. We will keep growing, learning and thriving. ❤️💛💙

07/21/2026

This Friday is 7/24, and because we are at it 24/7 NENA - National Emergency Number Association has teamed up with local convenience stores to Serve Up Thanks. Locally, Highs, Sheetz, Turkey Hill, and Rutters are participating. Check it out!

To thank 9-1-1 professionals and other first responders for their service 24/7, this Friday (7/24) convenience stores across America are offering a free drink or snack to emergency response professionals. Just come in your uniform or show your badge.

View the map of participating convenience stores:
🔗 https://247daymap.conveniencecares.org

On Friday, let's remind the world we are first responders, too.
📸 Take a photo of yourself enjoying that treat and post it with the tags and .

Now in its 6th year, 24/7 Day is sponsored by the National Association of Convenience Stores Foundation (Convenience Cares). Convenience stores, which likewise operate 24/7, are proud to commemorate 24/7 Day in recognition of America's first responders who serve their communities around the clock — 24 hours a day, 7 days a week, 365 days a year, keeping us safe.

Learn more about 24/7 Day:
🔗 https://www.conveniencecares.org/24-7-Day

07/13/2026

Maryland is going to be the place to be this Fall and Winter. Check out all the great training opportunities coming your way!

07/09/2026

The Mid Eastern APCO Chapter summer training today was a hit. Thank you to Casey Rives for teaching us to how to go from crabby to connected! Thank you to GovWorx for donating a ticket to a lucky Carroll County Emergency Communications Specialist. Maryland is always looking forward to showing off our 🦀. Can’t wait to join forces with Delaware and DC!!

07/06/2026

🦀 The countdown is on!

The Maryland Emergency Numbers Association (MENA) is looking forward to seeing everyone this Thursday at the Joint Mid-Eastern APCO Meeting & Crab Feast!

It’s always a great opportunity to connect with emergency communications professionals from across the region, share ideas, strengthen partnerships, and enjoy some Maryland crabs with colleagues and friends.

If you’re attending, be sure to stop by and say hello—we can’t wait to catch up with familiar faces and meet some new ones!

Also there’s still time to register for the fall conference!!🍁

Safe travels, and we’ll see you Thursday! 🦀📞💙

07/01/2026

Maryland showed up with pride in Columbus, OH this week for !

06/28/2026

Your MENA President and many other Maryland 9-1-1 Specialists are here in Ohio ready to learn, grow and network. Today we will be presented with the Overall Membership Increase award. This award is for all of you! Looking forward to sharing more updates this week.

06/22/2026

Who’s joining us to celebrate, learn and network??

06/09/2026

Good information to share to all 9-1-1 centers across the nation. With games across the nation you never know where your callers might be from. ⚽️

FIFA World Cup 2026 is coming to America! ⚽

In anticipation of an influx of international travelers to the U.S. for this summer's 2026 FIFA World Cup Games and the upcoming 2028 Olympics, NENA has worked closely with CTIA and the three major wireless carriers AT&T, T-Mobile and Verizon to secure an interim solution that will allow telecommunicators to receive the full international telephone number when a 9‑1‑1 call is placed from an international device.

🔗 DOWNLOAD NENA’S NEW GUIDANCE TO 9-1-1 PROFESSIONALS ON INTERNATIONAL WIRELESS CALLS TO 9-1-1:https://cdn.ymaws.com/www.nena.org/resource/resmgr/images/nena_international_calling_f.pdf

FOR THOSE OF YOU WHO WANT THE TECHNICAL DETAILS:
Most international emergency calls are being delivered to 9-1-1 as NSI today. NSI calls do not provide the callback telephone number.

To address this, NENA collaborated with CTIA, which helped bring the three major nationwide carriers together to agree on using the Customer Name (NAM) field to display the full E.164 international telephone number. This will appear in your call handling software under the Customer Name/NAM field as “CBN +number” including the country code of the caller. Typically, for domestic wireless 9-1-1 calls, the wireless carrier’s name appears in that field. This is an interim solution until PSAPs deploy Phase 2 NG9‑1‑1.

The carriers—AT&T, T-Mobile and Verizon—have invested significant effort over the last six months to implement this change and address this critical public safety issue.

Now, may the best team(s) win! ⚽
#911