08/26/2026
AI can be a useful starting point for information, but when your home is at risk, it should never replace a certified housing counselor.
We recently worked with two clients who nearly lost their homes after relying on ChatGPT for housing advice.
The problem isn’t simply that AI can make mistakes. Housing situations often depend on the details: your loan documents, servicer requirements, deadlines, notices you’ve received, documents you’ve submitted, and the protections that may apply to your specific situation.
A chatbot can’t review your complete case, advocate with your mortgage servicer, or help you navigate your situation the way a certified housing counselor can.
If you’re struggling with your mortgage, behind on payments, facing foreclosure, or unsure what to do next, don’t wait.
Get guidance from a qualified housing professional before making a decision that could affect your home.
Contact Community Housing Council of Fresno to learn about your options.