Frisco 911

Frisco 911 Frisco 911 is responsible for answering calls placed to the Emergency Communications Center. Special
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The Night Shift Lieutenant helped kickstart National Donut Day by bringing some into dispatch!
06/02/2023

The Night Shift Lieutenant helped kickstart National Donut Day by bringing some into dispatch!

Congrats to Cherise for being a winner of the NCT 911 -2022 Professionalism Award!
05/05/2023

Congrats to Cherise for being a winner of the NCT 911 -2022 Professionalism Award!

A huge thank you to everyone who made us feel appreciated during Telecommunicator Week and showered us with plenty of go...
04/25/2023

A huge thank you to everyone who made us feel appreciated during Telecommunicator Week and showered us with plenty of goodies and thank you cards! It made our week.❤️

Day Shift participating in   "sporting" their favorite teams on Thursday!
04/15/2023

Day Shift participating in "sporting" their favorite teams on Thursday!

04/14/2023

Night shift got together to take their group photo for Sports Thursday... Only to realize it was a video. Enjoy! 😅

The celebrations continue with Wild West Wednesday here at dispatch! 🤠
04/14/2023

The celebrations continue with Wild West Wednesday here at dispatch! 🤠

Dispatch celebrating "Rock Out Tuesday" during
04/12/2023

Dispatch celebrating "Rock Out Tuesday" during

Thank you to the Frisco Citizen's Fire Academy Alumni for providing these amazing personalized goodie bags for    Frisco...
04/11/2023

Thank you to the Frisco Citizen's Fire Academy Alumni for providing these amazing personalized goodie bags for Frisco Fire Department

Disney Day in Dispatch!!!  Mal is here to serve and protect Frisco.
04/11/2023

Disney Day in Dispatch!!! Mal is here to serve and protect Frisco.

Day Shift celebrating "Sunny Sunday" during Telecommunicator Week
04/10/2023

Day Shift celebrating "Sunny Sunday" during Telecommunicator Week

Congratulations to Senior Emergency Communications Officer Michael Arnold who was awarded the 2022 Fire Emergency Commun...
02/14/2023

Congratulations to Senior Emergency Communications Officer Michael Arnold who was awarded the 2022 Fire Emergency Communications Officer of the Year at the Annual Frisco Fire Department Awards Banquet!

Night shift checking in on Valentines Day! ❤️
02/14/2023

Night shift checking in on Valentines Day! ❤️

There is no better way to bring in the holidays than with a pajama day. Happy holidays from our Dispatch family to yours...
12/26/2022

There is no better way to bring in the holidays than with a pajama day. Happy holidays from our Dispatch family to yours!

We love our K9 units!
12/16/2022

We love our K9 units!

In emergencies it's important to be aware of your surroundings. Unlike landlines, cellphones provide general location in...
12/12/2022

In emergencies it's important to be aware of your surroundings. Unlike landlines, cellphones provide general location information only. You are still the best source of information.

Funny Friday
12/09/2022

Funny Friday

What Do You Do If You Accidentally Call 9-1-1?Stay on the line and tell the dispatcher that it was an accident.  Be prep...
12/08/2022

What Do You Do If You Accidentally Call 9-1-1?

Stay on the line and tell the dispatcher that it was an accident. Be prepared to answer any questions they may have. Staying on the line helps ensure that you are OK. It also helps save time by not having to call you back.

Know the warning signs and have a real conversation.  If you or someone you know is in crisis, call the National Su***de...
12/06/2022

Know the warning signs and have a real conversation. If you or someone you know is in crisis, call the National Su***de Prevention Hotline at 1-800-273-TALK (8255). For immediate help dial 9-1-1. ***deAwareness

12/05/2022

In emergencies it's important to be aware of your surroundings. Unlike landlines, cellphones provide general location information only. You are still the best source of information.

Happy Thanksgiving to you and yours!  A special shout out to those working this holiday season.  Thank you for all that ...
11/24/2022

Happy Thanksgiving to you and yours! A special shout out to those working this holiday season. Thank you for all that you do!

11/22/2022

Funny Friday
07/15/2022

Funny Friday

Beat the Heat: Summer safety tips
07/14/2022

Beat the Heat: Summer safety tips

9-1-1 speaks your language.  When an emergency happens, language is not a barrier.  We can connect with a translator to ...
07/13/2022

9-1-1 speaks your language. When an emergency happens, language is not a barrier. We can connect with a translator to assist us in gathering information as well as giving the caller instructions.

If you call 9-1-1 from a cellphone, be prepared to give us your exact location.  Unlike landlines, cellphones provide ge...
07/08/2022

If you call 9-1-1 from a cellphone, be prepared to give us your exact location. Unlike landlines, cellphones provide general location information only. You are still the best source of information.

Beat the Heat: Summer safety tips
07/06/2022

Beat the Heat: Summer safety tips

"I like to see a man proud of the place in which he lives.  I like to see a man live so that his place will be proud of ...
07/04/2022

"I like to see a man proud of the place in which he lives. I like to see a man live so that his place will be proud of him."
-Abraham Lincoln-

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7200 Stonebrook Parkway
Frisco, TX
75034

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Comments

We have known for a long time that Frisco 911 is the best...this just confirms it. Great job by everyone in our Communications Division!
In this month’s episode of Safety Matters, the Frisco Police Department and Frisco 911 tells us about the different ways you can contact 911 during an emergency. Plus the 3rd week of March is National Poison Prevention Week, so the Frisco Fire Department explains how to prevent accidental poisonings. Check it out and learn why .
We are blessed beyond measure to have the Frisco 911 team! These headset heroes have worked tirelessly to ensure that we are responding to the needs of our community.
Please monitor your service provider for updates regarding restoration of power. Our Frisco 911 Dispatchers do not have that information and will not be able to answer outage-related questions if you call. We understand your frustration and appreciate your patience.
If she was black you know your city and precinct would be burned down by now.
The words you see here are those FPD officers used to describe our Frisco 911 dispatchers. While our officers may be who you see on the street responding to calls, Dispatch is the golden heartbeat that keeps us moving.

The hidden heroes of Frisco 911 lend an ear to those in crisis, send help where it is needed, and provide lifesaving instruction...they are truly the calm in the midst of the storm.

Join us as we recognize this amazing group during National Public Safety Telecommunicators Week.
When you need help, exceptional people with Frisco 911 answer the call.

Today marks the beginning of National Public Safety Telecommunicators Week, and we recognize the special group of people that make up the Thin Gold Line.

Thanks are not enough, but we’ll start there.
One more has stepped up to meet Chief Shilson's challenge, this time Frisco 911 Dispatcher Cubberly...you are awesome!

Let's keep this going!
Carter BloodCare
Batman is ROCKin around the HALL in this Frisco public art PARK.
Pokémon rock is back with its own kind, ready to be caught again!
If you are looking for this little critter, he made a big splash in front of City Hall.