04/21/2020
Economic Impact Payments (EIP) Update:
IRS to Mail Checks
April 21, 2020
Last night the IRS made an update to its Get My Payments website, confirming customers will receive their Economic Impact Payments (EIP) by mail to their addresses on file. This is the correct and updated payment status message. The IRS only updates once a day at night, and all records are not updated yet.
Contrary to this weekend’s update, the IRS does NOT intend to send payments back to the same temporary refund transfer accounts from where those payments were returned. This message was an error and is being corrected by the IRS.
In yesterday’s update, we said the messaging on the Get My Payment website telling customers their payments are scheduled to be distributed back to the same temporary refund transfer account at the end of this week (April 24) was posted in error. We asked the IRS to correct and clarify that answer with more information about the check distribution. The IRS has now confirmed that this message was given in error and are updating the Get My Payments website each day at night. Below is an example of the new message.
PLEASE NOTE: not all individuals have had their Get My Payment status updated yet. The date for checks to mail may vary from individual to individual.
We are deeply concerned that your customers were delayed in getting their EIP payments. We hope this update from the IRS will provide more clarity and comfort about your customer's expectations on receiving their EIP. And we hope this updated news provides you, our partners, with the information you need to inform your customers. We expect the IRS will continue to update the Get My Payment status for all impacted customers.
Additionally, the IRS is maintaining an ongoing FAQ with answers to common EIP questions. Check their site daily with updates that will address this and many other questions.
Get My Payment Frequently Asked Questions
Economic Impact Payment Information Center
Thank you, again, for your partnership and patience as we work through these challenges presented to us all.