05/30/2026
Emergency Support Function (ESF) 19: Information Technology
We're wrapping up our countdown with our final ESF feature to introduce the 19 Emergency Support Function (ESF) positions that serve as the foundation of our coordination within the Emergency Operations Center during large-scale incidents. We are focusing on ESF 19, which manages Information Technology. This position operates within our EOC Support Section, coordinating the essential data systems, software platforms, and technical infrastructure needed to support our community during critical times.
The Alachua County Information & Telecommunication Services Department (ITS) serves as the lead agency for ESF 19. Working closely with county departments and external communication vendors, this team ensures that our networks remain secure, resilient, and fully operational throughout any emergency event.
A key priority for ESF 19 is establishing and protecting the digital landscape that allows our emergency operations to function. The team manages everything from deploying critical hardware and maintaining network connectivity to overseeing specialized incident software support. They ensure all agencies within the Emergency Operations Center have uninterrupted communication access to seamlessly share real-time updates and coordinate critical resource missions.
Other vital roles of ESF 19 include:
-Implementing advanced cybersecurity threat detection and monitoring measures to safeguard critical infrastructure data from exploitation.
-Providing dedicated IT application and website support to ensure public-facing platforms stay updated with reliable community information.
-Sourcing and configuring auxiliary technology hardware and network gear for newly activated field sites or staging centers.
-Promoting proper digital hygiene protocols to minimize security vulnerabilities across county networks during high-stakes operations.
Watch this final video in our series below for a look at these operations from ITS Director Gee Chow and follow our page daily as we count down to the start of the season.
Stay Informed: Text ALACHUA to 888-777 to receive real-time updates during large-scale incidents.