Gardner City Hall

08/28/2026

Ever wonder how communities test new street safety ideas before making permanent changes? 🛣️

In addition to developing the Safety Action Plan, the project team will implement a demonstration project, which is a temporary installation used to test potential safety improvements in real-world conditions before making long-term investments.

Demonstration projects provide an opportunity to evaluate how different approaches affect traffic operations, travel speeds, and the overall experience of people using the street. The findings will help inform future recommendations and guide decisions on potential permanent improvements.

Learn more about the Gardner Safety Action Plan: https://bit.ly/GardnerSS4A

08/27/2026

08/26/2026

September Yard Waste Pickup will be the week of September 1st through 4th for Gardner residents.

Reminder: Grass clippings and leaves may be placed in paper yard waste bags or loose in open barrels with no lid. EL Harvey has asked that residents no longer use cardboard boxes. There is no limit to how many containers or bags of yard waste you can put out. Sticks less than 2 inches thick and up to 3 feet long may be place out in bundles. Yard waste may not include rocks, gravel, sod or dirt. All bundles and containers must weigh less than 50 pounds each. If your yard waste is not removed by the end of your scheduled day, please call EL Harvey Call Center within 48 hours to report at 1-800-321-3002.

08/25/2026

Please be advised that as a mark of respect for the memory of Dolly Parton, and in accordance with a Presidential proclamation, Governor Maura T. Healey has ordered the United States of America flag and the Commonwealth of Massachusetts flag be lowered to half-staff at all state buildings beginning at 6:00PM today, August 25, 2026, and continuing until sunset on September 1, 2026.

08/25/2026

When you're driving a little slower, you notice more.

You have more time to see someone waiting to cross the street, a person riding a bike, or a vehicle turning ahead. Those extra few seconds can make all the difference.

Safer speeds create safer streets for everyone who walks, bikes, rolls, rides transit, and drives in Gardner.

Learn more about the Gardner Safety Action Plan and ongoing safety efforts on the project website: https://bit.ly/GardnerSS4A

08/24/2026

Construction Notice:
Crews are back to complete work on the front entry way to City Hall, working on the front pillars and facade. During construction, the front door to City Hall will be closed, but the accessible entrance and all other entrances will be open for public use.

08/13/2026

Please be advised that Massachusetts Governor Maura Healey has ordered that the United States of America flag and the Commonwealth of Massachusetts flag be lowered to half-staff at all state buildings from sunrise until sunset on Friday, August 14, 2026, the date of interment, in honor of Corporal Norman Ronald Levesque of Taunton, Massachusetts, who served in the United States Army, Battery C, 15th Field Artillery Battalion, 2nd Infantry Division during the Korean War. The remains of Corporal Levesque, who was reported Missing in Action (MIA) in the vicinity of Pohang, South Korea, on August 11, 1950, will be laid to rest at Saint Joseph Cemetery in Taunton, Massachusetts.

This gubernatorial order applies to:

1. The main or administration building of each public institution of the Commonwealth, e.g. town and city halls

2. Other state-owned or state-controlled buildings

3. All state military installations

08/12/2026

🚗 Local experiences help tell the story behind the data.

Through the Gardner Safety Action Plan interactive map, community members are sharing firsthand observations about roadway safety throughout the city. Comments like this help identify patterns and provide valuable context that crash statistics alone can't capture.

📍 Visit the interactive map to explore comments from other community members and add your own.

Looking for more information about the Gardner Safety Action Plan? The project website includes meeting materials, presentations, project updates, and other resources that explain how community feedback is being used throughout the planning process.

🔗 Explore the project website and share your input today: https://bit.ly/GardnerSS4A

08/12/2026

A rainy day can make it harder for everyone to see what's around them.

Turning on your headlights during rain, fog, dawn, and dusk helps people driving, walking, and biking spot you sooner—and gives everyone more time to react.

The Safe System Approach recognizes that visibility matters. Small actions like using your headlights can help create a safer environment for everyone sharing the road.

✅ Lights on in rain
✅ Lights on at dawn and dusk
✅ Lights on when visibility drops

Every person deserves a safe trip.

Your experience matters—and so does your perspective. Visit the project website to learn more about the Gardner Safety Action Plan, review project materials, and drop a pin on the interactive map to share your observations 👉 https://bit.ly/GardnerSS4A

08/11/2026

Water & Sewer Billing Update
The Water Department would like to address concerns that have recently been raised regarding water and sewer utility bills.
Over the past several weeks, our office has identified billing calculation errors affecting some customer accounts. We understand that receiving an unexpected or inaccurate bill can be frustrating, and we appreciate the patience and understanding of residents who have contacted us while we work to resolve these issues.
After reviewing our billing processes, it became clear that certain billing calculations and account adjustments were not consistently completed in accordance with City procedures. As a result, some accounts may have been billed incorrectly. We are addressing these issues as they are brought to our attention and are working to correct affected accounts and issue revised invoices when necessary.
Since these issues were identified, the City has taken immediate steps to strengthen the billing process. These measures include implementing additional review procedures, verifying account calculations before bills are issued, and conducting a thorough review of affected accounts to ensure billing accuracy moving forward.
There has also been a staffing change within the billing office. The City is working to strengthen oversight and accountability within the department. We have conducted interviews for a candidate to lead the billing department and anticipate filling the position within the next week.
If an error is identified on an account, we will work diligently with the customer to review the account, explain the billing, and make any necessary corrections. If our review determines that a customer has been overcharged, the appropriate credit or adjustment will be applied to the account. Likewise, if we identify a discrepancy that requires clarification, we will work directly with the affected customer to explain the account and answer any questions.
We take these concerns seriously and are committed to ensuring that residents receive accurate bills and responsive customer service. The City is committed to increasing accountability, strengthening internal review procedures, and providing accurate, transparent, and dependable service to our residents.
We appreciate the community’s patience and cooperation as we work to correct these issues and improve our billing processes.