Glenwood Telephone Co

Glenwood Telephone Co The best little Telephone Company and ISP in Georgia.

06/11/2019

Maintenance is completed. All systems normal.

06/10/2019

All systems are up.

06/10/2019

Technicians are now splicing the fiber cut at Cherokee Sandridge. Service to Cherokee Sandridge should be back online soon.

06/10/2019

Title: Tuesday Maintenance Notification ** Brief Secondary DNS Outage **

Planned Start: 06/10/2019 12:00am (-0500)
Expected End: 06/10/2019 3:00am (-0500)

Affected Infrastructure:
Components: DNS
Locations: Glenwood CO

Details:
On Tuesday, June 10, 2019, during a brief maintenance window, we will be upgrading our core Internet switch.

We expect a brief loss of our secondary DNS server. Due to redundant DNS servers, Internet service and authentication should not be affected.

Any change to a production environment may have unexpected results. In order to minimize any unexpected problems, all planned maintenance activity will occur within the defined maintenance windows: Tuesdays and Thursdays, 12:00 AM to 3:00 AM Eastern.

Thank you,
GTC Technical Services
912-523-5111

06/10/2019

Due to a fiber cut customers at Cherokee Sandridge are currently down. Technicians are on site.No ETA currently.

Should be a holiday. Bravery which changed the world.
06/07/2019

Should be a holiday. Bravery which changed the world.

06/06/2019

Maintenance is completed. All systems normal.

06/05/2019

Title: Thursday Extended Maintenance Notification ** Brief EAS / Toll Outage Possible **

Planned Start: 06/06/2019 12:00am (-0500)
Expected End: 06/06/2019 3:00am (-0500)

Affected Infrastructure:
Components: Telephone Switch
Locations: Glenwood CO

Details:
On Thursday, June 6, 2019, during a brief maintenance window, we will be performing EAS / Toll Circuit testing.

We expect a brief loss of Long Distance and EAS calling to Vidalia (EAS) service (less than 1 minute) disruption to phone service as we test for the Final Cut procedure for our new Telephone switch. Internet service should not be affected.

Any change to a production environment may have unexpected results. In order to minimize any unexpected problems, all planned maintenance activity will occur within the defined maintenance windows: Tuesdays and Thursdays, 12:00 AM to 3:00 AM Eastern.

Thank you,
GTC Technical Services
912-523-5111

Good - Cheap - Fast. Pick any two.
06/04/2019

Good - Cheap - Fast. Pick any two.

06/04/2019

Phase 1 Telephone switch cutover is complete. All systems normal.

06/04/2019

Title: Tuesday Extended Maintenance Notification ** Brief Systemwide Phone Outage**

Planned Start: 06/04/2019 1:00am (-0400)
Expected End: 06/04/2019 5:00am (-0400)

Affected Infrastructure
Components: Telephone Switch
Locations: Glenwood CO

Details:
On Tuesday, June 4, 2019, during an extended maintenance window, we will be performing a Phase 1 cut to a new telephone switch.

A telephone outage during this maintenance will happen, however, we do not expect any outage(s) to last more than 20 minutes. This outage includes special circuits and E911 systems. Internet service should not be affected.

Any change to a production environment may have unexpected results. In order to minimize any unexpected problems, all planned maintenance activity will occur within the defined change windows: Tuesdays and Thursdays, 5:00 AM to 7:00 AM Eastern.

Thank you,
GTC Technical Services
912-523-5111

06/03/2019

Title: Tuesday Extended Maintenance Notification ** Brief Systemwide Phone Outage**

Planned Start: 06/04/2019 1:00am (-0400)
Expected End: 06/04/2019 5:00am (-0400)

Affected Infrastructure
Components: Telephone Switch
Locations: Glenwood CO

Details:
On Tuesday, June 4, 2019, during an extended maintenance window, we will be performing a Phase 1 cut to a new telephone switch.

A telephone outage during this maintenance will happen, however, we do not expect any outage(s) to last more than 20 minutes. This outage includes special circuits and E911 systems. Internet service should not be affected.

Any change to a production environment may have unexpected results. In order to minimize any unexpected problems, all planned maintenance activity will occur within the defined change windows: Tuesdays and Thursdays, 5:00 AM to 7:00 AM Eastern.

Thank you,
GTC Technical Services
912-523-5111

Is it Friday yet?
05/30/2019

Is it Friday yet?

If you or someone you know can't get access to Broadband Internet please tell them to go to http://www.wheelercountybroa...
05/13/2019
Wheeler County Broadband Map Project

If you or someone you know can't get access to Broadband Internet please tell them to go to http://www.wheelercountybroadband.com (or like their page at https://www.facebook.com/wheelercountybroadband) and fill out the survey. The information obtained through the Wheeler County Broadband Map Project has the potential to assist in obtaining access to funding opportunities at the state and federal levels so all Wheeler County can have access to high-speed Broadband.

Finding out the TRUTH about Wheeler County's Digital Divide.

05/13/2019

The remote near Hope Church Road Is back up. We are monitoring.

05/13/2019

Remote near Hope Church Rd is currently down. Power Related issue most likely. We are awaiting manufacturer response to a trouble ticket and probably morning before any further update.

05/13/2019

Hope Church Rd. area is still down. We are working on the issue. We still are testing but we are putting a trouble ticket into our vendor support. Won't have an answer until the morning.

05/13/2019

Issue is still happening at Remote near Hope Church Rd. We are back working on restoration.

05/13/2019

We believe we have located the issue with our remote near Hope Church Rd and have fixed the issue. All systems up.

05/13/2019

We are aware of an issue affecting customers South of Hope Church Rd. We are working to locate the issue now.

05/10/2019

Can't get WiFi throughout your home? We sell WiFi extenders so WiFi can reach every corner of your home. Only $29.99 each.

05/02/2019
Glenwood Telephone Co

Still time to vote.

Thinking about starting a semi weekly article on technology reviews. Is this something that interests you?

05/01/2019

Need help figuring out which WiFi device is best for you? This infographic should help!

Thanks to State Senator Blake Tillery ( Blake Tillery for State Senate ) for the kind words. The invite is always open f...
04/29/2019

Thanks to State Senator Blake Tillery ( Blake Tillery for State Senate ) for the kind words. The invite is always open for you to come see our progress.

04/28/2019

Thinking about starting a semi weekly article on technology reviews. Is this something that interests you?

04/23/2019

EDIT (CHANGE IN TIME): Starting Wednesday night at 11 PM until Thursday morning at 7 AM one of our Internet backbone providers will be performing Maintenance on our circuit. Due to redundant connections to the Internet the impact for our customers should be minimal. We apologize for the late notice.

04/23/2019

All systems are back up. Faulty card was at fault.

04/23/2019

We are aware of an issue affecting some customers
We are working on this now.

04/22/2019

Title: Tuesday Maintenance Notification ** Short Outage Possible**

Planned Start: 04/22/2019 5:00am (-0400)
Expected End: 04/22/2019 7:00am (-0400)

Affected Infrastructure
Components: Core Router / DSLAM
Locations: Glenwood CO

Details:
On Tuesday, April 22, 2019, during our regularly scheduled maintenance window, we will be performing some necessary cleanup to our equipment (neatening cords and such).

A small impact during this maintenance due to software upgrades is possible, however, we do not expect any outage(s) to last more than 5 minutes. It may be necessary to power cycle (turn off then back on) your modem once the Maintenance window has completed.

Any change to a production environment may have unexpected results. In order to minimize any unexpected problems, all planned maintenance activity will occur within the defined change windows: Tuesdays and Thursdays, 5:00 AM to 7:00 AM Eastern.

Thank you,
GTC Technical Services
912-523-5111

Happy Easter. From all of us at Glenwood Telephone Company.
04/21/2019

Happy Easter. From all of us at Glenwood Telephone Company.

04/20/2019
Vintage Everyday

Vintage Everyday

Hands-free telephone headset, circa 1993.

Read about our Fiber to the home project in this weeks Wheeler County Eagle.
04/18/2019

Read about our Fiber to the home project in this weeks Wheeler County Eagle.

Address

22 W 4th Ave
Glenwood, GA
30428

Opening Hours

Monday 13:00 - 17:00
Monday 08:00 - 12:00
Tuesday 13:00 - 17:00
Tuesday 08:00 - 12:00
Wednesday 13:00 - 17:00
Wednesday 08:00 - 12:00
Thursday 13:00 - 17:00
Thursday 08:00 - 12:00
Friday 13:00 - 17:00
Friday 08:00 - 12:00

Telephone

(912) 523-5111

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