04/22/2026
Please take the time to confirm you are registered and that all of your information is correct. In the event of a major emergency the Genasys alert system can deliver accurate information to your location in the county. Information you may need to depend on.
4/9/2026 at 8:00 am
Genasys has fixed the error regarding password resets. If you had been having problems please check the system and try again. Thank you for your patience!
******************************
***UPDATE 4/2/2026 at 7:08 pm Genasys has been able to identify an error that is occurring when a user utilizes “autofill” to input their user ID and password. They are working on a resolution to this. In the meantime, please manually type in your user ID and password. We will continue to provide updates until this issue is resolved completely. Thank you!
*******************************
***Update on account access*** 4/2/2026 at 6:48 pm the Genasys engineering team looked at the system and reported to us that all systems are functioning properly at this time. Please confirm you are using the correct link and are using the entire link https://plumasalerts.genasys.com/portal/en if you continue to have any problems please report it to us by emailing [email protected] thank you!
************************************************************
***Update on account access*** 4/2/2026 at 6:00 pm We are currently working with Genasys support to explore what could be occurring during the password reset steps. We will report back once we have any updates! Thank you everyone for your feedback!
*************************************************************
Action Required: Update Your Plumas County Emergency Alert Account
The Plumas County Sheriff’s Office has identified a significant number of Emergency Alert System (Genasys) accounts that do not have an address associated with them.
This is a critical issue. Address information is required to deliver accurate, location-based emergency alerts, the primary method we use during incidents.
Over the next 30 days, we will be conducting an outreach effort to notify affected users:
First notification: April 16 (late afternoon/evening)
Second notification: April 30 (if no update is made)
Notifications may be sent via phone call, text message, or email based on the contact information listed in the account.
Accounts that remain incomplete after multiple notifications may be removed from the system.
We strongly encourage all residents to log in and verify their information to ensure they continue receiving emergency alerts.
Update your account here:
plumasalerts.genasys.com/portal/en
For assistance, contact:
[email protected]