Grand Prairie Emergency Communications

Grand Prairie Emergency Communications This page is dedicated to the amazing team of 9-1-1 first responders who serve our fellow first responders and citizens, in the City of Grand Prairie,TX.
(2)

Rest in peace Nori. We will hold the watch from here. #ThinGoldLineFamily
05/18/2020

Rest in peace Nori. We will hold the watch from here.
#ThinGoldLineFamily

It is with great sadness the Burleson Police Department announced the passing of public safety communications specialist Norilisse (Nori) Serrano. On Saturday, May 16, 2020, Nori was working the 911 console when she had a medical issue. Burleson communications staff called for help and Nori was transported, but unfortunately passed away at the hospital. While the death of a cowoker is never easy, losing a member of the team while on-duty is exceptionally hard. Please keep those working with Nori on Saturday in your thoughts and prayers. Previous to working in Burleson, Nori worked at Mansfield PD Communications for 14-years. She leaves behind her husband, and 9-year old daughter. A fund has been set up for her family. https://www.ct100.org/page-1739840?fbclid=IwAR2nArEmc2QGlWGQ5wyZwKXem6_NaMsEQQU-s8p1hl594zkcNRat952m-0E

Grand Prairie Emergency Communications
05/18/2020

Grand Prairie Emergency Communications

9-1-1 Friends:Grand Prairie Emergency Communications has partnered with the 360 Dispatcher to host a 6-part, 9-1-1 Super...
02/20/2020

9-1-1 Friends:
Grand Prairie Emergency Communications has partnered with the 360 Dispatcher to host a 6-part, 9-1-1 Supervisor Leadership Academy and we would love to extend an invitation for you and your team to be a part of this impactful leadership opportunity. Academy participants will meet once a month, June 4th 2020 to November 5th 2020 to develop the critical skills needed to be a successful supervisor and leader in the Emergency Communications center. Participants are eligible to receive up to 48 hours of TCOLE credit for their participation in the academy.

Who should attend? Current and future Emergency Communications leadership

Interested? Click below to check out the academy program offerings and to register.

We look forward to growing with you in 2020!

Our family is wishing you and yours a very Happy Thanksgiving! 🦃🍁🍽
11/28/2019

Our family is wishing you and yours a very Happy Thanksgiving! 🦃🍁🍽

11/27/2019
The Kelly Clarkson Show

Extraordinary events like this are part of our everyday in 9-1-1 👶 ☎️ 🚑
#weliveforthesemoments
#herewhenyouneedus
#headsetheroes

New mom Torii delivered her baby in the back of a car with the help of her mom Sinithia and 911 operator Chris Morris, who gets a big surprise from this #Thankful family!

Come see us today at the TCC South Campus for their 7th Annual Job Fair! Come learn about 911 Communications job opportu...
11/22/2019

Come see us today at the TCC South Campus for their 7th Annual Job Fair!

Come learn about 911 Communications job opportunities! We will be here until 1:00!

We love Roz and Rusty dearly! 🐾 ❤️ They always seem to be around for hugs and kisses, just when we need them the most! 🐶...
11/06/2019
Hometown Heroes: Roz and Rusty

We love Roz and Rusty dearly! 🐾 ❤️
They always seem to be around for hugs and kisses, just when we need them the most! 🐶 🤗

Seven years ago, Roz Henwood took in a stray dog. Over the years, she felt he had the potential to be a certified therapy dog. She had him undergo the training, and he now helps her.

Don’t be a drag, just be a queen on this Happy  Halloween! - our very own Mother Monster, Freddy, and WitchStay safe thi...
10/31/2019

Don’t be a drag, just be a queen on this Happy Halloween! - our very own Mother Monster, Freddy, and Witch

Stay safe this spooky Halloween! #GP911

Happy Homecoming to our Communications & Detention interns from GPHSGophers. We are so proud of them!#GPPDproud
10/25/2019

Happy Homecoming to our Communications & Detention interns from GPHSGophers. We are so proud of them!

#GPPDproud

We got a chance to take our headsets off today and partner with GPISD CTE , participating in the My Future, My Way Caree...
10/24/2019

We got a chance to take our headsets off today and partner with GPISD CTE , participating in the My Future, My Way Career Fair. Our Communications Specialists had an awesome time talking to our 8th graders about what it takes to be a first responder and life behind the mic.

These 9-1-1 First Responders are headed out to enjoy some one on one time with our citizens tonight! #NationalNightOut20...
10/01/2019

These 9-1-1 First Responders are headed out to enjoy some one on one time with our citizens tonight! #NationalNightOut2019

Our community is the BEST! #happyfeet
09/18/2019

Our community is the BEST! #happyfeet

A new pair of shoes can help provide confidence to a child - confidence in the classroom, with their friends, and to pursue their dreams.

Today, we humbly served hundreds of students at The Global Leadership Academy at Barbara Bush Elementary by replacing their old shoes with a new pair socks and shoes. We live to serve others – this is a day we will not forget.

Thank you to Samaritan's Feet International, Grand Prairie ISD and Whataburger for making this happen!

09/06/2019
NCT 9-1-1

We could not have said it better ourselves Shawnna! 🖤💛🖤

Yesterday, NCT9-1-1 hosted the 9-1-1 First Responder Commencement Ceremony to celebrate the passing of House Bill 1090. Shawnna Davenport of Greenville Police and Fire was the winner of our speech contest and presented her moving words and brought many of us to tears. Thank you Shawnna and congratulations to all Texas telecommunicators!

Thank you Cedar Hill Fire Department, for initiating such a wonderful mental health program, to help save the lives of o...
09/06/2019
Cedar Hill Fire Department Leads Mental Health Program For First Responders

Thank you Cedar Hill Fire Department, for initiating such a wonderful mental health program, to help save the lives of our first responders. #mentalhealth #firstresponder

Local experts say more police and firefighters are dying from suicide than they are in line of duty incidents nationwide — confronting the mental health crisis among first responders.

🎼 If we show up, we gon’ show outSmoother than a fresh jar of Skippy 🎶
09/02/2019

🎼 If we show up, we gon’ show out
Smoother than a fresh jar of Skippy 🎶

FALL-elujah, the temperatures should be dropping soon! With summer ending, Chief has approved our new fall gear as we patrol Southlake to keep you safe.

Officer Page looks especially thrilled as he dons his mandatory cream scarf, Ugg boots, and pumpkin spice beverage.

Remember this is still part of the no refusal DWI holiday weekend, so call and Uber or a cab if you drink alcohol! Be safe!

Congratulations to all Emergency Communications professionals in Public Safety, who have now been officially recognized ...
09/01/2019

Congratulations to all Emergency Communications professionals in Public Safety, who have now been officially recognized as First Responders in the State of Texas! #thingoldline #headsetheroes

Grand Prairie Emergency Communications's cover photo
08/27/2019

Grand Prairie Emergency Communications's cover photo

Congratulations to Alerick, the newest addition to our Police Dispatch team. #GPPDProud #headsethero #firstresponder
08/21/2019

Congratulations to Alerick, the newest addition to our Police Dispatch team.
#GPPDProud #headsethero #firstresponder

08/21/2019
Brush with Trouble, Show 3213, COPS TV SHOW

Check out Grand Prairie's finest on COPS, starting Sept 9th @9pm on Paramount Network
#GoldbacksBlue

http://www.cops.com ALL NEW COPS / Aug 26th @ 10/9 central on Paramount!!! Vehicles peel out of a parking lot when officers arrive to break up a street race....

Congratulations Natali on getting cut loose on our Info channel! One of our first GPHS interns and now a full time Comm ...
08/19/2019

Congratulations Natali on getting cut loose on our Info channel! One of our first GPHS interns and now a full time Comm Specialist! Way to go 👏🏼👏🏼👏🏼

08/15/2019
Grand Prairie Fire Department

Come join our Public Safety family!!!

Are you ready?! GPFD is now taking applications for the next entrance exam scheduled for August 31, 2019. The deadline to apply is August 16, 2019. Visit www.gptx.org/jobs for more info and to apply.

Grand Prairie Police
08/08/2019

Grand Prairie Police

We thank the kind motorist who shared his experience with GPPD on social media after being pulled over by Motorcycle Officer Scott. #GPPDProud

08/05/2019
Grand Prairie Police

And we LOVE you too Mrs. Dunn! Happy Birthday 🎂

Thought we’d share some good news, because we all need it. We heard Mrs. Dunn loves the police so we surprised her with some flowers at her 70th birthday bash today. Based on her reaction, we’d say it was a successful operation. #HappyBirthday 💐🎂

Watson Consoles
08/01/2019
Watson Consoles

Watson Consoles

A great article by St. Cloud Times detailing the triaging efforts it takes for a dispatcher to perform at 'peak' level.

Do you have a background in Public Safety Communications? Do you take pride in performance excellence? Do you value feed...
07/31/2019
Career Opportunities | City of Grand Prairie

Do you have a background in Public Safety Communications?
Do you take pride in performance excellence?
Do you value feedback?
Do you have a passion for helping other succeed?

If you answered YES to these questions, you could be the perfect fit!
Grand Prairie Emergency Communications Center is looking for a
FULL-TIME 9-1-1 Quality Assurance Coordinator to provide performance based feedback to our Emergency Communications team.

We strive to ensure that we consistently provide excellent service to our customers, both internal and external.
Consistent feedback allows our team to better understand performance expectations, remediate deficiencies and strengthen our skills, so that we stand ready and able to respond to the needs of the public and our fellow first responders.

Think you have what it takes? Check out the details by clicking the link below

The City of Grand Prairie offers exciting career opportunities! Please complete an application to begin your first steps to a wonderful career!

We are learning what it takes to be part of an EPIC team. Thank you Grand Prairie Fire Department for showing us the ins...
07/30/2019

We are learning what it takes to be part of an EPIC team. Thank you Grand Prairie Fire Department for showing us the ins and outs of the Fire Service, we can’t wait to get started!

07/23/2019

Congratulations to our new Communications Academy Cadets, who passed their TCOLE state licensing exam today! #thingoldline #firstresponder #Iam911

We are looking for a few outstanding individuals to join our Police family as a Property and Evidence Technician. Check ...
07/22/2019
Property/Evidence Tech - Autopound

We are looking for a few outstanding individuals to join our Police family as a Property and Evidence Technician. Check out the details below:

The purpose of this position is to ensure the proper handling of evidence and property of the Police Department. This is accomplished by receiving incoming property and evidence; completing clerical duties; and conducting research and destruction duties. Other duties include assisting with the auct...

07/22/2019
Grand Prairie Fire Department

Grand Prairie Fire Department

Ever wonder how much your GPFD firefighter's bunker gear weighs? Let's find out!

07/15/2019
Rep. Torres 911 SAVES Act | AFSCME Video

911 SAVES, Representatives Torres and Fitzpatrick's bill to reclassify Public Safety Telecommunicators as a Protective Service under OMB's Standard Occupational Classification System, was put into the National Defense Authorization Act (NDAA) and passed the House! We could not have done this without your hard work and constant advocacy for 9-1-1.

The NDAA's next stop is the Senate, where we anticipate quick action one way or another. We'll have a more detailed explainer on 911 SAVES' path to passage soon, so stay tuned, and keep calling your Senators to tell them to support 911 SAVES!

Before she became a Member of Congress, Congresswoman Norma Torres was a 911 dispatcher. The work is stressful, and it takes a special person to do it day in...

We stand ready
07/15/2019

We stand ready

Grand Prairie Emergency Communications's cover photo
06/19/2019

Grand Prairie Emergency Communications's cover photo

We are humbled and grateful to be surrounded by such love in our time of sorrow! Thank you to our #ThinGoldLine family, ...
06/19/2019

We are humbled and grateful to be surrounded by such love in our time of sorrow! Thank you to our #ThinGoldLine family, around the nation, who have called, emailed, sent cards, flowers, care packages and prayers, we appreciate your support. We would like to especially thank our 9-1-1 family from Mesquite Police Department, Irving Police Department, Mansfield Police Department, North Texas Emergency Communication Center - NTECC and Highland Park DPS for standing in the gap for us last week, working in our Communications Center, as we honored our fallen brother, A.j. Castaneda. Words will never be adequate enough to express our appreciation.

Address

Grand Prairie, TX

Alerts

Be the first to know and let us send you an email when Grand Prairie Emergency Communications posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Videos

Nearby government services


Comments

9-1-1 Friends: I have a 9-1-1 Quality Assurance Coordinator position that is now open as a FULL TIME opportunity. Interested? Click the link below to learn more. Starting pay, based on qualifications