Washington County Department of Social Services

Washington County Department of Social Services Washington County Department of Social Services page is for informational purposes only. Thank you for visiting the WCDSS page.

This is an informational site only. Please do not leave comments, post personal details, or share information about child/elder abuse and neglect on this site. If you have specific questions regarding our services or benefit programs, please contact us as follows:

How do I contact my local office? Family Investment: 240-420-2330
Child Welfare: 240-420-2149
Adult Services: 240-420-2155
Abuse/N

eglect Hotline: 240-420-2222
Child Support: [email protected]
Main Line: 240-420-2100


Family Investment: Financial Assistance Programs to include SNAP, Medical Assistance, Temporary Cash Assistance, Temporary Disability Assistance Program, etc. Child Welfare: Child / Family Services to include Foster Care, Adoption, Independent Living, Kinship Care, etc. Posted comments and images do not necessarily represent the views of the Washington County Department of Social Services (WCDSS). External, non-DSS links on this site do not constitute official endorsement on behalf of the DSS.

Do you need assistance with an eviction notice or utility cutoff? We can help!You can apply for the Emergency Assistanc...
08/28/2026

Do you need assistance with an eviction notice or utility cutoff?

We can help!

You can apply for the Emergency Assistance to Families and Children Program at our office or online at this link: https://mymdthink.maryland.gov/home/ #

08/27/2026

Heads up! Shopping online with your new Maryland EBT card?

When adding your card to retailers like Amazon or Instacart, you do not need to enter an expiration date.

Maryland cardholders have already completed thousands of transactions since the mass issuance on July 13. Simply select EBT, enter your card number, and you’re ready to shop for eligible essentials from home.

Haven’t activated your new EBT card? Don’t wait. Activate.

08/27/2026

If you have SUN Bucks, don’t let them go to waste.

We’re running a paid social campaign across Meta platforms to remind Maryland families to use their SUN Bucks benefits before they expire.

If you’ve seen Governor Wes Moore urging Maryland families to use their SUN Bucks before they lose them, we might have been speaking to you. SUN Bucks are available for 122 days from the date they’re issued, so check your account, know your expiration date, and use your benefits while you can.

Don’t leave money on the table.

Learn more about the campaign: https://governor.maryland.gov/news/press-releases/governor-moore-featured-new-ad-campaign-urging-sun-bucks-families-use-their-benefits

08/26/2026

Falling behind on child support can happen for many reasons. Financial challenges can affect a parent’s ability to meet their child support obligations, but they don’t necessarily reflect how a parent feels about or participates in their child’s life. At the end of the day, it’s about supporting the child.

If circumstances change and a parent is struggling to keep up with child support, Child Support Services works with parents to help them understand their options and get back on track.

Resources are available here: https://dhs.maryland.gov/child-support-services/child-support-resources/.

Did you know that the Washington County Department of Social Services offers Extended Hours once a month to better serve...
08/26/2026

Did you know that the Washington County Department of Social Services offers Extended Hours once a month to better serve our community?

Come see us on the 4th Wednesday of every month!

🗓️ When: Every 4th Wednesday (until 7:00 PM)
📍 Where: Washington County DSS, 122 N. Potomac St, Hagerstown, MD 21740

Our employees will be available to help you with various benefits and services. Plus, we often have special appearances by local community partners providing additional resources!
Need to come after your regular workday? We've got you covered!
We look forward to seeing you there!

Our next extended hours event is tonight! (8/26)

08/21/2026

Don’t miss out on $40/month for summer groceries.

Maryland SUN Bucks helps families with school-aged children buy groceries when school meals are unavailable.

If your child does not receive SNAP, TANF, or eligible Medicaid plans, apply by Aug. 31, 2026, to see if you qualify for the rest of this summer and summer 2027.

Learn more: dhs.maryland.gov/sunbucks

08/18/2026

Keep your benefits safe: We will never call or text you to ask for your EBT PIN or Social Security number. As we roll out new EBT cards, be alert for scams. Please activate your new EBT card as soon as you receive it.

If you're unsure whether a call, text, or other communication is legitimate, or if you need to report suspected fraud, call us immediately at 1-800-997-2222.

Learn more about how to protect your benefits and prevent EBT theft at https://dhs.maryland.gov/prevent-ebt-theft/.

08/14/2026

Maryland is making EBT cards more secure.

During our pilot in June of the new chip-and-tap cards, we set a goal of having at least 70% of participants activate their new cards — and we exceeded it.

Now, the new cards are rolling out statewide. If you’ve received yours, remember to activate it by Sept. 30 to avoid any interruption to your benefits.

Learn more about the program in recent coverage from Route Fifty: https://www.route-fifty.com/digital-government/2026/08/maryland-expand-chip-ebt-card-program-statewide/415318/

Today's the day! Come find our tables at the Hagerstown Housing Authority Community Fair!We'll see you at 10 AM!
08/13/2026

Today's the day! Come find our tables at the Hagerstown Housing Authority Community Fair!

We'll see you at 10 AM!

Address

122 N Potomac Street
Hagerstown, MD
21740

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

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