Pennsylvania Public Utility Commission

Pennsylvania Public Utility Commission Overseeing public utilities & services for Pennsylvania by balancing needs of consumers & utilities; ensures safe & reliable utility service at reasonable rates; educates consumers to make independent & informed choices & more.
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Visit www.puc.pa.gov. Whether you’re shopping for a new electric or gas supplier, looking for ways to conserve energy or needing to file a formal complaint in your area, the Pennsylvania Public Utility Commission (PA PUC) can help. We oversee and regulate gas, electric, water and wastewater utilities as well as telephone providers and transportation services throughout the state. Learn more about the utilities and industries the PA PUC encompasses at www.puc.pa.gov. The front desk of Secretary's Bureau is open for filings from 8 am to 4:30 pm. The Consumer Hotline is open from 8 AM to 4:15 PM.

Mission: The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner. To learn more, visit www.puc.pa.gov.

Operating as usual

The Commission is closed today in celebration of New Year’s Day, & will reopen Monday, Jan. 4 at regular business hours.
01/01/2021

The Commission is closed today in celebration of New Year’s Day, & will reopen Monday, Jan. 4 at regular business hours.

Today the Commission offices will close early at 1 PM.The Bureau of Consumer Services Call Center Hotline will close at ...
12/31/2020

Today the Commission offices will close early at 1 PM.
The Bureau of Consumer Services Call Center Hotline will close at 11 AM. Happy New Year!

On Thursday, Dec. 31, the Commission will be closing at 1 PM and the Consumer Hotline at 11 AM.In celebration of New Yea...
12/30/2020

On Thursday, Dec. 31, the Commission will be closing at 1 PM and the Consumer Hotline at 11 AM.
In celebration of New Year's Day, the PUC will be closed on Friday, January 1.

Wishing you a day that is merry & bright! In celebration of Christmas Day, the PUC is closed.
12/25/2020

Wishing you a day that is merry & bright!
In celebration of Christmas Day, the PUC is closed.

In celebration of Christmas Day, the PUC will be closed on Friday, Dec. 25. The Commission will reopen Monday, Dec 28 at...
12/24/2020

In celebration of Christmas Day, the PUC will be closed on Friday, Dec. 25.
The Commission will reopen Monday, Dec 28 at regular business hours.

FYI: Ice & snow can bring down power lines. Stay clear since they may be electrified. Call electric utility to report do...
12/16/2020

FYI: Ice & snow can bring down power lines. Stay clear since they may be electrified. Call electric utility to report downed lines.

The PUC's website is currently down. We are working on bringing it back online as soon as possible.
11/30/2020

The PUC's website is currently down. We are working on bringing it back online as soon as possible.

The PA Public Utility Commission offices are closed today in observance of the Thanksgiving holiday.
11/27/2020

The PA Public Utility Commission offices are closed today in observance of the Thanksgiving holiday.

Happy Thanksgiving!  The PUC offices are closed today and Friday, November 27 in celebration of Thanksgiving Day.
11/26/2020

Happy Thanksgiving! The PUC offices are closed today and Friday, November 27 in celebration of Thanksgiving Day.

All PUC offices will be closed in observance of the Thanksgiving holiday.
11/25/2020

All PUC offices will be closed in observance of the Thanksgiving holiday.

With high winds across the state, a reminder to report downed lines and any power outages to your electric company.
11/15/2020

With high winds across the state, a reminder to report downed lines and any power outages to your electric company.

In honor of Veterans Day, the PA Public Utility Commission offices are closed today (Nov. 11) & will reopen during regul...
11/11/2020

In honor of Veterans Day, the PA Public Utility Commission offices are closed today (Nov. 11) & will reopen during regular business hours Thursday morning.
To all Veterans, thank you for your service.

Address

400 North St
Harrisburg, PA
17120

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(800) 692-7380

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Comments

Who are you to decide the fate of people not working because of our POLITICANS ridiculous restrictions!!
My friend lives in Delaware county, she is struggling to make her Electric payments that she set up in the payment plan. She works in the food industry and lives mostly from tips. Covid has all but taken her income away. She is choosing between her healthcare and medication and these payments. Her car JUST broke down, it is her livelihood, she delivers pizzas. In the past if she misses a payment the electric company, demands full balance. I am asking for her without her knowledge right now. Where can she get help to get this electric bill off of her shoulders? So I can steer her there? Please help me help her!
We have an energy crisis in Philadelphia Pa — a lack of energy from state lawmakers and the Public Utility Commission about fixing the crooked business of selling electricity to homeowners. Both sides are giving each other cover to do nothing. The PUC this year sent lawmakers a report about the glorious, wonderful, amazing electricity shopping system it regulates. A problem? Not on their watch. Lawmakers getting that report from the state regulators can say: "Everything is fine. We don't need to make changes." So far in this legislative session, no one has introduced an electricity bill designed to end deceptive marketing practices. The Watchdog wants to blow their cover. The system remains a horror show of confusion, duplicity and unnecessary complications. There's no reason electricity companies should get the best of regulators and consumers, but they do, time and again.
No mention of Electric Utility Peco or other Company's here
SRECs have suddenly dipped to ~$24 for solar homeowners. I thought Act 40 was meant to stabilize SREC valuation and the PUC implemented in an appropriate manner?
How is Frontier Communications still able to monopolize the rural areas and steal from its customers? We are paying for download speeds of 6 and getting less than 0.5. They refuse to fix it or adjust the price to make it right. We are in a pandemic where we are forced to work from home and this can't be done when there is no reliable service because "frontier owns the poles and lines". I'm not sure how this can go on for over 10 years and the PUC has done nothing? -an extremely concerned and frustrated citizen
read it and weep Executive Order on Securing the United States Bulk-Power System Infrastructure & Technology Issued on: May 1, 2020 (https://www.whitehouse.gov/presidential-actions/executive-order-securing-united-states-bulk-power-system)
How do I get help regarding internet service in rural Susquehanna County? We have two providers (Hughesnet and Frontier) and both are awful. With the pandemic I would like my children to be able to take advantage of online learning tools but our internet won’t allow streaming/ downloads etc. I can’t even access google docs most of the time because the page won’t load.
You need to end that 30 to 40 dollar a month Sewar Maintenance fee, that 300 to 400 a year would pay for some nessecities, not just lining PWSA pockets!!, And you guys let them raise our bill twice in one year!!! So who's looking out for the consumer, not you anymore!!!