Overseeing public utilities & services for Pennsylvania by
balancing needs of consumers & utilities; ensures safe & reliable utility service at reasonable rates; educates consumers to make independent & informed choices & more. Whether you’re shopping for a new electric or gas supplier, looking for ways to conserve energy or needing to file a formal complaint in your area, the Pennsylvania Public
Utility Commission (PA PUC) can help. We oversee and regulate gas, electric, water and wastewater utilities as well as telephone providers and transportation services throughout the state. The front desk of Secretary's Bureau is open for filings from 8 am to 4:30 pm. The Consumer Hotline (800-692-7380) is open from 8 AM to 4:15 PM.