01/01/2021
The Commission is closed today in celebration of New Year’s Day, & will reopen Monday, Jan. 4 at regular business hours.
Pennsylvania Public Utility Commission
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Overseeing public utilities & services for Pennsylvania by
balancing needs of consumers & utilities; ensures safe & reliable utility service at reasonable rates; educates consumers to make independent & informed choices & more.
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Visit www.puc.pa.gov. Whether you’re shopping for a new electric or gas supplier, looking for ways to conserve energy or needing to file a formal complaint in your area, the Pennsylvania Public Utility Commission (PA PUC) can help. We oversee and regulate gas, electric, water and wastewater utilities as well as telephone providers and transportation services throughout the state. Learn more about the utilities and industries the PA PUC encompasses at www.puc.pa.gov. The front desk of Secretary's Bureau is open for filings from 8 am to 4:30 pm. The Consumer Hotline is open from 8 AM to 4:15 PM.
Mission: The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner. To learn more, visit www.puc.pa.gov.
Operating as usual
12/31/2020
Today the Commission offices will close early at 1 PM.
The Bureau of Consumer Services Call Center Hotline will close at 11 AM. Happy New Year!
12/30/2020
On Thursday, Dec. 31, the Commission will be closing at 1 PM and the Consumer Hotline at 11 AM.
In celebration of New Year's Day, the PUC will be closed on Friday, January 1.
12/28/2020
A telephonic Public Input Hearing is scheduled on Thursday, Jan 7 at 6 pm regarding the proposed acquisition of Royersford Borough Wastewater System by Pennsylvania-American Water Company. To testify, you must contact the Pennsylvania Office of Consumer Advocate. Details at https://www.puc.pa.gov/press-release/2020/puc-schedules-public-input-hearing-on-proposed-acquisition-of-royersford-borough-wastewater-system-by-pennsylvania-american-water-co
12/25/2020
Wishing you a day that is merry & bright!
In celebration of Christmas Day, the PUC is closed.
12/24/2020
In celebration of Christmas Day, the PUC will be closed on Friday, Dec. 25.
The Commission will reopen Monday, Dec 28 at regular business hours.
12/17/2020
2020 is almost over! At the end of today's Public Meeting, Chairman Dutrieuille highlighted the PUC's 2020 accomplishments. https://www.puc.pa.gov/press-release/2020/puc-highlights-2020-accomplishments
12/17/2020
Today the PUC voted to begin a rulemaking process that will require regular reporting on diversity programs and efforts by major utilities under the Commission’s jurisdiction. More info at https://www.puc.pa.gov/press-release/2020/puc-moves-to-require-diversity-reporting-by-public-utilities
12/17/2020
At today's Public Meeting, the Commissioners voted to investigate the proposed rate increases submitted by Pike County Light & Power to increase its electric & natural gas distribution rates. Details: https://www.puc.pa.gov/press-release/2020/puc-to-investigate-pike-county-light-power-s-electric-and-natural-gas-distribution-rate-increase-requests
12/16/2020
FYI: Ice & snow can bring down power lines. Stay clear since they may be electrified. Call electric utility to report downed lines.
12/14/2020
Winter (weather) is coming this week. Stay safe by following these winter storm tips. https://www.puc.pa.gov/press-release/2020/puc-offers-winter-storm-safety-tips
12/14/2020
PUC will hold its next Damage Prevention Committee meeting virtually on Tuesday, December 15 at 9 AM. Members of the public, media & others will be able to access the meeting through Microsoft Teams. Details at
https://www.puc.pa.gov/press-release/2020/puc-to-hold-virtual-damage-prevention-committee-meeting-on-dec-15
12/09/2020
PUC recognizes PA’s recent success in the FCC auction for the Rural Digital Opportunity Fund, which will bring high speed internet service to homes & businesses in locations that are underserved, or do not have access to broadband. Details: https://www.puc.pa.gov/press-release/2020/puc-notes-pennsylvania-success-in-federal-broadband-auction
12/04/2020
PUC revises the Policy Statement on Diversity at Utilities - provides guidelines identifying the info major jurisdictional utility companies should report to describe their efforts to employ & contract with members of diverse groups. Details:
https://www.puc.pa.gov/press-release/2020/puc-revises-policy-statement-on-diversity-at-utilities
12/03/2020
At today's Public Meeting the PUC approved a settlement resulting in water and wastewater service rate increases for the Pittsburgh Water & Sewer Authority, which are substantially smaller than initially requested. Details: https://www.puc.pa.gov/press-release/2020/puc-approves-settlement-for-smaller-water-and-wastewater-rate-increases-by-the-pittsburgh-water-and-sewer-authority
12/03/2020
PUC continues the ban on door-to-door energy sales but allows suppliers to resume energy sales & marketing at outdoor public events. Details at https://www.puc.pa.gov/press-release/2020/puc-allows-resumption-of-energy-sales-marketing-at-outdoor-public-events-ban-on-door-to-door-sales-remains-in-effect
12/02/2020
The PUC will hold a telephonic public meeting on Thursday, Dec. 3 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, & then entering passcode 9570961# beginning at 9:45 AM. Details at https://www.puc.pa.gov/press-release/2020/pa-puc-public-meeting-agenda-for-december-3-2020
12/01/2020
REMINDER: Dec. 7 is the deadline to register to make your voice heard regarding the request by PECO to increase natural gas rates. Interested parties need to sign up through Pennsylvania Office of Consumer Advocate. More info at https://www.puc.pa.gov/press-release/2020/puc-reminds-consumers-about-registration-deadline-for-public-input-hearings-on-peco-natural-gas-service-rate-request
11/30/2020
The PUC's website is currently down. We are working on bringing it back online as soon as possible.
11/27/2020
The PA Public Utility Commission offices are closed today in observance of the Thanksgiving holiday.
11/26/2020
Happy Thanksgiving! The PUC offices are closed today and Friday, November 27 in celebration of Thanksgiving Day.
11/25/2020
All PUC offices will be closed in observance of the Thanksgiving holiday.
11/20/2020
Utility Scam Awareness Day is a national effort to educate consumers about ways that scammers use utility-related schemes to scare or trick customers into sending them money or disclosing personal info. More information at https://www.puc.pa.gov/press-release/2020/puc-highlights-utility-scam-awareness-education
11/19/2020
PUC seeks public comment from utilities & stakeholders on the future utilization of novel resources such as energy storage as distribution assets for electric companies. More details at https://www.puc.pa.gov/press-release/2020/puc-to-explore-ways-to-enhance-reliability-resiliency-utilizing-energy-storage-as-distribution-assets-for-electric-utilities
11/19/2020
November is National Critical Infrastructure Security Month.
PUC recognizes the importance of PA’s critical utility systems & the extensive behind-the-scenes efforts by public utilities/utility workers in keeping our communities safe & secure.
https://www.puc.pa.gov/press-release/2020/puc-highlights-importance-of-critical-utility-infrastructure
11/19/2020
At today's Public Meeting, the Commission approved a settlement that reduces a base rate increase filed by PGW for natural gas distribution service. Details of the settlement can be found at https://www.puc.pa.gov/press-release/2020/puc-approves-lower-rate-increase-than-requested-by-pgw
11/18/2020
PUC announces 2 Public Input Hearings on PECO Energy Company's requested rate increase for Natural Gas service. Telephonic hearings are scheduled for December 10 at 1 & 6 PM to gather public input from concerned individuals and organizations. Details on how to make your voice heard can be found at https://www.puc.pa.gov/press-release/2020/puc-announces-december-public-input-hearings-for-natural-gas-service-rate-increase-requested-by-peco-energy-co
11/18/2020
The PUC will hold a telephonic public meeting on Thursday, November 19 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, and then entering passcode 9570961# beginning at 9:45 AM. Details: https://www.puc.pa.gov/press-release/2020/pa-puc-public-meeting-agenda-for-november-18-2020
11/16/2020
REMINDER: Tomorrow, Nov. 17 is the deadline to sign-up for the Public Input Hearings on Audubon Water Co. rate increase request. Details at https://www.puc.pa.gov/press-release/2020/puc-reminds-consumers-of-nov-17th-sign-up-deadline-for-public-input-hearings-on-audubon-water-co-rate-increase-request
11/15/2020
With high winds across the state, a reminder to report downed lines and any power outages to your electric company.
11/11/2020
In honor of Veterans Day, the PA Public Utility Commission offices are closed today (Nov. 11) & will reopen during regular business hours Thursday morning.
To all Veterans, thank you for your service.
11/09/2020
PUC schedules Public Input Hearings on rate increase request filed by Audubon Water Co. (Montgomery County). Telephonic hearings to be held on Nov. 19 & 20 to gather public input from customers & other interested parties https://www.puc.pa.gov/press-release/2020/puc-schedules-public-input-hearings-on-rate-increase-request-filed-by-audubon-water-co
11/06/2020
PUC will hold its next Damage Prevention Committee meeting virtually on Tuesday, November 10 at 9 AM. Members of the public, media & others will be able to access the meeting through Microsoft Teams. Details at https://www.puc.pa.gov/press-release/2020/puc-to-hold-virtual-damage-prevention-committee-meeting-on-nov-10
11/02/2020
With cold weather right around the corner, the LIHEAP season has begun in Pennsylvania. The PUC, Department of Human Services, United Way of PA, and others encourage EVERYONE to consider all options for cold weather heating & energy assistance:
https://www.puc.pa.gov/press-release/2020/puc-joins-pa-department-of-human-services-to-kick-off-low-income-home-energy-assistance-program-liheap-season
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400 North St
Harrisburg, PA
17120
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| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
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Videos
Winter Storm Tips
Voluntary 10-digit dialing in 814 Area Code begins on October 3
REMINDER: Voluntary 10-digit dialing in 814 Area Code begins on October 3 & the PUC urges residents & businesses to prepare for arrival of a new “overlay” area code http://www.puc.pa.gov/about_puc/press_releases.aspx?ShowPR=4432
Ways to Stay Cool
Temperatures remain high across Pennsylvania. Here are some helpful tips on #WaysToStayCool
Ways to Stay Cool
With high temps expected across PA this weekend, fight the heat wave by following these tips to find ways to stay cool
Ways to Stay Cool in Summer
A series of simple ways that residents can stay cool, conserve energy and keep their bills manageable.
Happy Birthday America!
PUC Energy Sales Robocall Advisory
Tips on what to do if you recieve a questionable energy sales robocall.
Storm Tips from PUC Commissioner John Coleman
Tips to prepare for a storm, and what to do after storms hit your area with power outages and downed lines.
Columbia Gas PA gave a great demo on natural gas and propane safety at the Be Utility Wise event
Behind the scenes of our Public Meetings - many people make it happen before the gavel goes down to start the meeting! #PUC4U
Take some time before #HurricaneIrma reaches Pennsylvania, to make sure you're prepared for possible utility outages. PUC Chairman Gladys Brown has storm prep and safety tips. http://PAUTL.com/IhGP30f0DyP
ATTENTION 717! Starting this Sat., August 26, all phone calls in the 717 area code MUST use 10-digits to avoid receiving a message prompting you to hang up and dial again. Listen to the PUC Chairman Brown explain what consumers need to know and then visit the link to learn all key details of this change: http://isbx.it/d544c
How do I stay safe and if the power goes out? Check these tips from PUC Chair Gladys Brown, and visit our website for more info: http://PAUTL.com/ww9w309SVvc
The PUC's own Tom Beene sat in the Dunk Tank at today's State Employee Combined Appeal (SECA) kickoff in Soldiers Grove today!
Nearby government services
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Pennsylvania State Treasurer Joe Torsella
129 Finance Building -
Pennsylvania Council on the Arts
216 Finance Building -
601 Commonwealth Avenue
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Joint State Government Commission
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613 North St
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PA Legislative Budget and Finance Committee
613 North Drive -
The State Museum of Pennsylvania
300 North St -
PA House Democrats - Veterans Affairs & Emerg
326 Main Capitol -
PA Department of Labor & Industry
651 Boas Street -
Communities In Schools Capital Region
800 N 3rd St, Ste 204 -
Pennsylvania Commission on LGBTQ Affairs
501 N 3rd street
Other Government Organizations in Harrisburg
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Pennsylvania Office of Small Business Advocat
300 North 2nd Street, Suite 202 -
Pennsylvania Partnership for Juvenile Service
2789 Old Post Road -
Pennsylvania State Capitol Tours
Commonwealth Avenue -
1101 South Front Street
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PA Legislative Budget and Finance Committee
613 North Drive -
East Shore YMCA Youth and Government
711 N Front St -
17110
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Pennsylvania State Treasurer Joe Torsella
129 Finance Building -
38 A Easte Wing
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Pennsylvania Health Care Cost Containment Cou
225 Market St Ste 400 -
Dauphin County Drug & Alcohol Services
1100 S Cameron St -
2 S. 2nd Street
Comments
Who are you to decide the fate of people not working because of our POLITICANS ridiculous restrictions!!
My friend lives in Delaware county, she is struggling to make her Electric payments that she set up in the payment plan. She works in the food industry and lives mostly from tips. Covid has all but taken her income away. She is choosing between her healthcare and medication and these payments. Her car JUST broke down, it is her livelihood, she delivers pizzas. In the past if she misses a payment the electric company, demands full balance. I am asking for her without her knowledge right now. Where can she get help to get this electric bill off of her shoulders? So I can steer her there? Please help me help her!
We have an energy crisis in Philadelphia Pa — a lack of energy from state lawmakers and the Public Utility Commission about fixing the crooked business of selling electricity to homeowners.
Both sides are giving each other cover to do nothing.
The PUC this year sent lawmakers a report about the glorious, wonderful, amazing electricity shopping system it regulates. A problem? Not on their watch.
Lawmakers getting that report from the state regulators can say: "Everything is fine. We don't need to make changes."
So far in this legislative session, no one has introduced an electricity bill designed to end deceptive marketing practices.
The Watchdog wants to blow their cover. The system remains a horror show of confusion, duplicity and unnecessary complications. There's no reason electricity companies should get the best of regulators and consumers, but they do, time and again.
No mention of Electric Utility Peco or other Company's here
SRECs have suddenly dipped to ~$24 for solar homeowners. I thought Act 40 was meant to stabilize SREC valuation and the PUC implemented in an appropriate manner?
How is Frontier Communications still able to monopolize the rural areas and steal from its customers? We are paying for download speeds of 6 and getting less than 0.5. They refuse to fix it or adjust the price to make it right. We are in a pandemic where we are forced to work from home and this can't be done when there is no reliable service because "frontier owns the poles and lines". I'm not sure how this can go on for over 10 years and the PUC has done nothing?
-an extremely concerned and frustrated citizen
read it and weep
Executive Order on Securing the United States Bulk-Power System
Infrastructure & Technology
Issued on: May 1, 2020
(https://www.whitehouse.gov/presidential-actions/executive-order-securing-united-states-bulk-power-system)
How do I get help regarding internet service in rural Susquehanna County? We have two providers (Hughesnet and Frontier) and both are awful. With the pandemic I would like my children to be able to take advantage of online learning tools but our internet won’t allow streaming/ downloads etc. I can’t even access google docs most of the time because the page won’t load.
You need to end that 30 to 40 dollar a month Sewar Maintenance fee, that 300 to 400 a year would pay for some nessecities, not just lining PWSA pockets!!, And you guys let them raise our bill twice in one year!!! So who's looking out for the consumer, not you anymore!!!