Pennsylvania Public Utility Commission

Pennsylvania Public Utility Commission Overseeing public utilities & services for Pennsylvania by
balancing needs of consumers & utilities; ensures safe & reliable utility service at reasonable rates; educates consumers to make independent & informed choices & more.

Visit www.puc.pa.gov. Whether you’re shopping for a new electric or gas supplier, looking for ways to conserve energy or needing to file a formal complaint in your area, the Pennsylvania Public Utility Commission (PA PUC) can help. We oversee and regulate gas, electric, water and wastewater utilities as well as telephone providers and transportation services throughout the state. Learn more about

Visit www.puc.pa.gov. Whether you’re shopping for a new electric or gas supplier, looking for ways to conserve energy or needing to file a formal complaint in your area, the Pennsylvania Public Utility Commission (PA PUC) can help. We oversee and regulate gas, electric, water and wastewater utilities as well as telephone providers and transportation services throughout the state. Learn more about

Operating as usual

PUC schedules a Public Input Hearing for rate increase proposed by the Borough of Hanover-Hanover Municipal Water Works ...
09/16/2021

PUC schedules a Public Input Hearing for rate increase proposed by the Borough of Hanover-Hanover Municipal Water Works for Thursday, October 14 at 6 PM. Details: https://www.puc.pa.gov/press-release/2021/puc-schedules-public-input-hearing-for-rate-increase-proposed-by-the-borough-of-hanover-hanover-municipal-water-works

PUC schedules a Public Input Hearing for rate increase proposed by the Borough of Hanover-Hanover Municipal Water Works for Thursday, October 14 at 6 PM. Details: https://www.puc.pa.gov/press-release/2021/puc-schedules-public-input-hearing-for-rate-increase-proposed-by-the-borough-of-hanover-hanover-municipal-water-works

PUC issues tentative cancellations for more than 50 transportation companies without current proof of insurance. https:/...
09/15/2021

PUC issues tentative cancellations for more than 50 transportation companies without current proof of insurance. https://www.puc.pa.gov/press-release/2021/puc-issues-tentative-cancellations-for-transportation-companies-without-current-proof-of-insurance

PUC issues tentative cancellations for more than 50 transportation companies without current proof of insurance. https://www.puc.pa.gov/press-release/2021/puc-issues-tentative-cancellations-for-transportation-companies-without-current-proof-of-insurance

PUC approves Zito Mifflin County LLC as and Eligible Telecommunications Carrier & advancing broadband  deployment in cen...
09/15/2021

PUC approves Zito Mifflin County LLC as and Eligible Telecommunications Carrier & advancing broadband deployment in central PA https://www.puc.pa.gov/press-release/2021/puc-approves-zito-mifflin-county-llc-as-an-etc-designation-advancing-broadband-deployment-in-central-pennsylvania

PUC approves Zito Mifflin County LLC as and Eligible Telecommunications Carrier & advancing broadband deployment in central PA https://www.puc.pa.gov/press-release/2021/puc-approves-zito-mifflin-county-llc-as-an-etc-designation-advancing-broadband-deployment-in-central-pennsylvania

The next telephonic PUC Public Meeting will be held on WEDNESDAY, September 15 at 10 AM.  Interested parties can listen ...
09/14/2021

The next telephonic PUC Public Meeting will be held on WEDNESDAY, September 15 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, and then entering passcode 9570961# Agenda: http://ow.ly/bl5N50G9F62

The next telephonic PUC Public Meeting will be held on WEDNESDAY, September 15 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, and then entering passcode 9570961# Agenda: http://ow.ly/bl5N50G9F62

PUC to hold telephonic Public Input Hearing on proposed acquisition of Lower Makefield Wastewater by Aqua Pennsylvania o...
09/13/2021

PUC to hold telephonic Public Input Hearing on proposed acquisition of Lower Makefield Wastewater by Aqua Pennsylvania on Thurs. 9/23 at 6 PM. Details at https://www.puc.pa.gov/press-release/2021/puc-to-hold-public-input-hearing-on-proposed-acquisition-of-lower-makefield-township-wastewater-system-by-aqua-pennsylvania-wastewater

PUC to hold telephonic Public Input Hearing on proposed acquisition of Lower Makefield Wastewater by Aqua Pennsylvania on Thurs. 9/23 at 6 PM. Details at https://www.puc.pa.gov/press-release/2021/puc-to-hold-public-input-hearing-on-proposed-acquisition-of-lower-makefield-township-wastewater-system-by-aqua-pennsylvania-wastewater

About 98k Pennsylvania #utility customers w/o power this morning from #HurricaneIda, mostly in SE PA:- Montgomery County...
09/02/2021

About 98k Pennsylvania #utility customers w/o power this morning from #HurricaneIda, mostly in SE PA:
- Montgomery County 37k
- Chester Co. 8k
- Bucks Co. 7.5k
Check the PUC's #utility safety tips, including issues related to #flooding: http://ow.ly/miAG50G33aW

About 98k Pennsylvania #utility customers w/o power this morning from #HurricaneIda, mostly in SE PA:
- Montgomery County 37k
- Chester Co. 8k
- Bucks Co. 7.5k
Check the PUC's #utility safety tips, including issues related to #flooding: http://ow.ly/miAG50G33aW

As the remnants of #HurricaneIda move toward Pennsylvania, the Public Utility Commission urges residents to consider the...
08/31/2021

As the remnants of #HurricaneIda move toward Pennsylvania, the Public Utility Commission urges residents to consider these #utility safety tips: http://ow.ly/wCUg50G1DWF

As the remnants of #HurricaneIda move toward Pennsylvania, the Public Utility Commission urges residents to consider these #utility safety tips: http://ow.ly/wCUg50G1DWF

PUC advances Broadband Deployment in rural PA with approval of 4 additional eligible telecommunications carriers https:/...
08/26/2021

PUC advances Broadband Deployment in rural PA with approval of 4 additional eligible telecommunications carriers https://www.puc.pa.gov/press-release/2021/puc-approves-national-fuel-gas-plan-to-return-additional-38-million-in-federal-tax-savings-to-customers

PUC advances Broadband Deployment in rural PA with approval of 4 additional eligible telecommunications carriers https://www.puc.pa.gov/press-release/2021/puc-approves-national-fuel-gas-plan-to-return-additional-38-million-in-federal-tax-savings-to-customers

At today's Public Meeting, the PUC approves National Fuel Gas to return additional $3.8M in federal tax savings to custo...
08/26/2021

At today's Public Meeting, the PUC approves National Fuel Gas to return additional $3.8M in federal tax savings to customers
https://www.puc.pa.gov/press-release/2021/puc-approves-national-fuel-gas-plan-to-return-additional-38-million-in-federal-tax-savings-to-customers

At today's Public Meeting, the PUC approves National Fuel Gas to return additional $3.8M in federal tax savings to customers
https://www.puc.pa.gov/press-release/2021/puc-approves-national-fuel-gas-plan-to-return-additional-38-million-in-federal-tax-savings-to-customers

Consumers & Small Businesses that are still experiencing financial difficulties should #CallUtilitiesNow - some payment ...
08/26/2021

Consumers & Small Businesses that are still experiencing financial difficulties should #CallUtilitiesNow - some payment options end on September 30, 2021. https://www.puc.pa.gov/press-release/2021/callutilitiesnow-puc-strongly-encourages-consumers-small-businesses-to-contact-utilities-about-affordability-options

Consumers & Small Businesses that are still experiencing financial difficulties should #CallUtilitiesNow - some payment options end on September 30, 2021. https://www.puc.pa.gov/press-release/2021/callutilitiesnow-puc-strongly-encourages-consumers-small-businesses-to-contact-utilities-about-affordability-options

PUC Chair Gladys Brown Dutrieuille to serve as an at-large member of @NARUC Board of Directorshttps://www.puc.pa.gov/pre...
08/24/2021

PUC Chair Gladys Brown Dutrieuille to serve as an at-large member of @NARUC Board of Directors
https://www.puc.pa.gov/press-release/2021/puc-chair-gladys-brown-dutrieuille-joins-executive-leadership-board-for-national-utility-regulators-association

PUC Chair Gladys Brown Dutrieuille to serve as an at-large member of @NARUC Board of Directors
https://www.puc.pa.gov/press-release/2021/puc-chair-gladys-brown-dutrieuille-joins-executive-leadership-board-for-national-utility-regulators-association

The PUC today voted to suspend & investigate the rate changes for water service proposed by the Borough of Hanover–Hanov...
08/05/2021

The PUC today voted to suspend & investigate the rate changes for water service proposed by the Borough of Hanover–Hanover Municipal Authority, for customers located outside the Borough of Hanover in both Adams & York Counties.
https://www.puc.pa.gov/press-release/2021/puc-to-investigate-water-rate-increase-proposed-by-the-borough-of-hanover-hanover-municipal-water-works

The PUC today voted to suspend & investigate the rate changes for water service proposed by the Borough of Hanover–Hanover Municipal Authority, for customers located outside the Borough of Hanover in both Adams & York Counties.
https://www.puc.pa.gov/press-release/2021/puc-to-investigate-water-rate-increase-proposed-by-the-borough-of-hanover-hanover-municipal-water-works

PUC seeks public comment on proposed changes in regulations for customer-owned pipeline system service lines. Details at...
08/05/2021

PUC seeks public comment on proposed changes in regulations for customer-owned pipeline system service lines. Details at https://www.puc.pa.gov/press-release/2021/puc-seeks-public-comment-on-proposed-changes-in-regulations-for-customer-owned-pipeline-system-service-lines

PUC seeks public comment on proposed changes in regulations for customer-owned pipeline system service lines. Details at https://www.puc.pa.gov/press-release/2021/puc-seeks-public-comment-on-proposed-changes-in-regulations-for-customer-owned-pipeline-system-service-lines

At today's Public Meeting, the PUC approves a settlement with National Gas and Electric regarding past violations relate...
08/05/2021

At today's Public Meeting, the PUC approves a settlement with National Gas and Electric regarding past violations related to sales & marketing practices as a licensed EGS in PA. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-national-gas-electric-regarding-past-violations-related-to-sales-marketing-practices

At today's Public Meeting, the PUC approves a settlement with National Gas and Electric regarding past violations related to sales & marketing practices as a licensed EGS in PA. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-national-gas-electric-regarding-past-violations-related-to-sales-marketing-practices

PUC approves settlement with PPL Electric regarding improper billing practices - will pay fine & implement new operating...
08/05/2021

PUC approves settlement with PPL Electric regarding improper billing practices - will pay fine & implement new operating procedures https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-ppl-electric-utilities-corporation-regarding-improper-billing-practices

PUC approves settlement with PPL Electric regarding improper billing practices - will pay fine & implement new operating procedures https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-ppl-electric-utilities-corporation-regarding-improper-billing-practices

The next telephonic PUC Public Meeting will be held on Thursday, August 5 at 10 AM.  Interested parties can listen to th...
08/04/2021

The next telephonic PUC Public Meeting will be held on Thursday, August 5 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, and then entering passcode 9570961# Agenda: http://ow.ly/bEjH50FKzut

The next telephonic PUC Public Meeting will be held on Thursday, August 5 at 10 AM. Interested parties can listen to the meeting by calling 1-888-917-8050, and then entering passcode 9570961# Agenda: http://ow.ly/bEjH50FKzut

The Damage Prevention Committee announces latest enforcement actions - nearly 100 disciplinary actions again 55 undergro...
07/22/2021

The Damage Prevention Committee announces latest enforcement actions - nearly 100 disciplinary actions again 55 underground facility owners, excavators & project owners. https://www.puc.pa.gov/press-release/2021/damage-prevention-committee-actions-announced-against-underground-facility-owners-excavators-and-project-owners

The Damage Prevention Committee announces latest enforcement actions - nearly 100 disciplinary actions again 55 underground facility owners, excavators & project owners. https://www.puc.pa.gov/press-release/2021/damage-prevention-committee-actions-announced-against-underground-facility-owners-excavators-and-project-owners

PUC modifies pandemic-related orders following termination of Pennsylvania’s Disaster Emergency Proclamation https://www...
07/15/2021

PUC modifies pandemic-related orders following termination of Pennsylvania’s Disaster Emergency Proclamation https://www.puc.pa.gov/press-release/2021/puc-modifies-orders-for-covid-related-utility-cost-tracking-added-consumer-protections-and-other-emergency-changes

PUC modifies pandemic-related orders following termination of Pennsylvania’s Disaster Emergency Proclamation https://www.puc.pa.gov/press-release/2021/puc-modifies-orders-for-covid-related-utility-cost-tracking-added-consumer-protections-and-other-emergency-changes

PUC approves a joint settlement concerning a petition submitted by Aqua Pennsylvania to replace customer-owned lead serv...
07/15/2021

PUC approves a joint settlement concerning a petition submitted by Aqua Pennsylvania to replace customer-owned lead service lines in their water service territory. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-for-replacement-of-customer-owned-lead-service-lines-by-aqua-pennsylvania

PUC approves a joint settlement concerning a petition submitted by Aqua Pennsylvania to replace customer-owned lead service lines in their water service territory. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-for-replacement-of-customer-owned-lead-service-lines-by-aqua-pennsylvania

PUC seeks comments on enhancements to regulations for petroleum & hazardous liquids pipelines. Details athttps://www.puc...
07/15/2021
PUC Seeks Comment on Enhancements to Regulations for Petroleum and Hazardous Liquids Pipelines

PUC seeks comments on enhancements to regulations for petroleum & hazardous liquids pipelines. Details at
https://www.puc.pa.gov/press-release/2021/puc-seeks-comment-on-enhancements-to-regulations-for-petroleum-and-hazardous-liquids-pipelines

PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

PUC seeks public comment on Proposed Settlement for Safety Investigation of 2018 pipeline failure & fire in Beaver Count...
07/15/2021

PUC seeks public comment on Proposed Settlement for Safety Investigation of 2018 pipeline failure & fire in Beaver County https://www.puc.pa.gov/press-release/2021/puc-seeks-public-comment-on-proposed-settlement-for-safety-investigation-of-2018-pipeline-failure-and-fire-in-beaver-county

PUC seeks public comment on Proposed Settlement for Safety Investigation of 2018 pipeline failure & fire in Beaver County https://www.puc.pa.gov/press-release/2021/puc-seeks-public-comment-on-proposed-settlement-for-safety-investigation-of-2018-pipeline-failure-and-fire-in-beaver-county

PUC approved a settlement agreement with Verizon Pennsylvania following an informal investigation into service outages i...
07/15/2021

PUC approved a settlement agreement with Verizon Pennsylvania following an informal investigation into service outages in January 2018 within their Washington Wire Center in Washington County. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-verizon-pennsylvania-llc-regarding-past-service-outages-in-southwest-pa

PUC approved a settlement agreement with Verizon Pennsylvania following an informal investigation into service outages in January 2018 within their Washington Wire Center in Washington County. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-verizon-pennsylvania-llc-regarding-past-service-outages-in-southwest-pa

PUC lifts pandemic-related moratorium on door-to-door, public event and in-person energy sales & marketing activities ht...
07/15/2021

PUC lifts pandemic-related moratorium on door-to-door, public event and in-person energy sales & marketing activities https://www.puc.pa.gov/press-release/2021/puc-lifts-pandemic-related-moratorium-on-door-to-door-public-event-and-in-person-energy-sales-and-marketing-activities

PUC lifts pandemic-related moratorium on door-to-door, public event and in-person energy sales & marketing activities https://www.puc.pa.gov/press-release/2021/puc-lifts-pandemic-related-moratorium-on-door-to-door-public-event-and-in-person-energy-sales-and-marketing-activities

Today the Commission approved a settlement agreement w/Eligo Energy PA following an investigation into the company’s sal...
07/15/2021

Today the Commission approved a settlement agreement w/Eligo Energy PA following an investigation into the company’s sales & marketing practices as a licensed electric supplier in PA. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-eligo-energy-pa-concerning-past-violations-related-to-sales-marketing-practices-and-materials

Today the Commission approved a settlement agreement w/Eligo Energy PA following an investigation into the company’s sales & marketing practices as a licensed electric supplier in PA. https://www.puc.pa.gov/press-release/2021/puc-approves-settlement-with-eligo-energy-pa-concerning-past-violations-related-to-sales-marketing-practices-and-materials

ICYMI: PUC Chair Gladys Brown Dutrieuille has been elected First Vice President for the Mid-Atlantic Conference of Regul...
07/12/2021

ICYMI: PUC Chair Gladys Brown Dutrieuille has been elected First Vice President for the Mid-Atlantic Conference of Regulatory Utilities Commissioners https://www.puc.pa.gov/press-release/2021/puc-chair-dutrieuille-elected-first-vice-president-of-mid-atlantic-conference-of-regulatory-utilities-commissioners

ICYMI: PUC Chair Gladys Brown Dutrieuille has been elected First Vice President for the Mid-Atlantic Conference of Regulatory Utilities Commissioners https://www.puc.pa.gov/press-release/2021/puc-chair-dutrieuille-elected-first-vice-president-of-mid-atlantic-conference-of-regulatory-utilities-commissioners

PUC urges consumers to remain vigilant in understanding their electric rates & to learn ways to curb usage and manage th...
07/07/2021

PUC urges consumers to remain vigilant in understanding their electric rates & to learn ways to curb usage and manage the size of their energy bills this summer https://www.puc.pa.gov/press-release/2021/puc-urges-consumers-to-continue-monitoring-utility-bills-supplier-contracts-and-energy-usage-as-summer-heats-up

PUC urges consumers to remain vigilant in understanding their electric rates & to learn ways to curb usage and manage the size of their energy bills this summer https://www.puc.pa.gov/press-release/2021/puc-urges-consumers-to-continue-monitoring-utility-bills-supplier-contracts-and-energy-usage-as-summer-heats-up

Address

400 North St
Harrisburg, PA
17120

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(800) 692-7380

Alerts

Be the first to know and let us send you an email when Pennsylvania Public Utility Commission posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Pennsylvania Public Utility Commission:

Videos

Nearby government services


Comments

The commission should look into the huge increases from Pennsylvania American Water in the Exeter Township area. My bill is more than quadruple than the previous months... And I'm not the only one. Check out the conversation on the Exeter Township Community Page ... https://www.facebook.com/groups/692181244312721/permalink/1705819189615583/
STOP PWSA NO MORE RATE INCREASES, I PAY ENOUGH, ACTUALLY CAN'T AFFORD IT!!
Empire Access's service sucks and the PUC makes that possible. Government allows the monopoly.
My SREC credits for residential solar production keep getting lower and lower. The PA PUC was directed by Act 40 of the PA Legislature in 2017 to stop contracting with out-of-state facilities. Has the PA PUC acted in the spirit of that law and closed off those contracts, or is that the source of our SREC issues?
Stanton St. Wilkes - Barre, left this way by TSE, subcontracting for Pa American Water. Has been this way for 7 weeks.
Just wondering if the PUC can do anything about the way our streets have been left after TSE, subcontracting for Pa. American Water installed a new water line. The work was started in December and they finished off all of the services 7 weeks ago. They put in modified dirt and rock and came back and milled and temporarily paved over it, they only did half the road from Brown St. to Grove St. The other half from Grove to Airy St. was left with just the dirt in it. There is dirt and rocks everywhere and very deep pothole and ruts They came back twice in the 7 weeks and swept some of the dirt and rocks back into the holes which was back out in an hour. Our vehicles and property are a mess, rocks flying everywhere and the dust is horrible. This is a very heavily traveled route for school busses and school vans. Vehicles are getting ruined and someone lost their bumper insert a few days ago. I’m pretty sure that these cuts are supposed to be patched properly by law. I’m posting a few pictures of the mess in hope that the PUC can do something to help.
I don't understand why you don't give the people a hint as to what exactly your telephonic meetings are all about when you advertise them....or do you prefer a clueless state of people...
is it legal for frontier communications to charge for internet and they starting this month have a new charge of internet infrastructure surcharge of $6.99
Who are you to decide the fate of people not working because of our POLITICANS ridiculous restrictions!!
My friend lives in Delaware county, she is struggling to make her Electric payments that she set up in the payment plan. She works in the food industry and lives mostly from tips. Covid has all but taken her income away. She is choosing between her healthcare and medication and these payments. Her car JUST broke down, it is her livelihood, she delivers pizzas. In the past if she misses a payment the electric company, demands full balance. I am asking for her without her knowledge right now. Where can she get help to get this electric bill off of her shoulders? So I can steer her there? Please help me help her!
We have an energy crisis in Philadelphia Pa — a lack of energy from state lawmakers and the Public Utility Commission about fixing the crooked business of selling electricity to homeowners. Both sides are giving each other cover to do nothing. The PUC this year sent lawmakers a report about the glorious, wonderful, amazing electricity shopping system it regulates. A problem? Not on their watch. Lawmakers getting that report from the state regulators can say: "Everything is fine. We don't need to make changes." So far in this legislative session, no one has introduced an electricity bill designed to end deceptive marketing practices. The Watchdog wants to blow their cover. The system remains a horror show of confusion, duplicity and unnecessary complications. There's no reason electricity companies should get the best of regulators and consumers, but they do, time and again.