Pennsylvania Office of Consumer Advocate

Pennsylvania Office of Consumer Advocate Representing PA consumers in matters involving their utility service. Policy: https://bit.ly/2k14sAU

OCA Annual Report 2024-2025: https://bit.ly/3Xa9j3k

The Office of Consumer Advocate (OCA) is a state government agency that represents the interests of Pennsylvania utility consumers before the Pennsylvania Public Utility Commission (PUC), federal regulatory agencies, and state and federal courts. The OCA was created by the Pennsylvania General Assembly in 1976 and is an independent office within the Office of Attorney General.

Patrick Cicero served as Consumer Advocate from December 2021 through January 2025, helping advance the Office of Consum...
08/12/2026

Patrick Cicero served as Consumer Advocate from December 2021 through January 2025, helping advance the Office of Consumer Advocate's mission on behalf of consumers across Pennsylvania. Hear Patrick reflect on his time as Consumer Advocate in the graphic below.

! Before you dig, make the call that helps keep everyone safe. Contact 811 to have underground utility lines marked bef...
08/11/2026

! Before you dig, make the call that helps keep everyone safe. Contact 811 to have underground utility lines marked before starting any digging project. A quick call can help prevent damage, avoid costly repairs, and protect your family, neighbors, and utility workers.

We will be at PA State Rep. Jamie Walsh’s Senior Expo today! Find us in Insalaco Hall at Misericordia University from 10...
08/11/2026

We will be at PA State Rep. Jamie Walsh’s Senior Expo today! Find us in Insalaco Hall at Misericordia University from 10 am to 1 pm. Hope to see you there!

🚨 It's ! 🚨This month is about raising awareness about the vital role LIHEAP plays in helping households afford home ene...
08/10/2026

🚨 It's ! 🚨This month is about raising awareness about the vital role LIHEAP plays in helping households afford home energy costs and stay safe year-round.

Can’t make it to Public Meeting today at the Pennsylvania Public Utility Commission? Stream it live beginning at 10 am. ...
08/06/2026

Can’t make it to Public Meeting today at the Pennsylvania Public Utility Commission? Stream it live beginning at 10 am. https://bit.ly/4fNFAX1

08/05/2026

August is National Water Quality Month. Learn more about PUC's role in water regulation, including conservation tips here: https://ow.ly/rVXh50ZtxAj

Did you know? The Pennsylvania Office of Consumer Advocate was created in 1976 and was originally housed within the Depa...
08/04/2026

Did you know? The Pennsylvania Office of Consumer Advocate was created in 1976 and was originally housed within the Department of Justice. Its mission was to represent utility consumers before the Pennsylvania Public Utility Commission.📜

Meet Christine Maloni Hoover. For 37 years, she's empowered consumers with clear, accessible information to help them un...
08/03/2026

Meet Christine Maloni Hoover. For 37 years, she's empowered consumers with clear, accessible information to help them understand their rights and make informed decisions. Learn more in her Consumer Advocate Infographic.

For five decades, the OCA has helped keep utilities affordable by advocating for customer assistance programs, payment p...
07/31/2026

For five decades, the OCA has helped keep utilities affordable by advocating for customer assistance programs, payment plans, and shutoff protections for Pennsylvania's most vulnerable households.

🎉 Help us welcome our newest intern to the PA Office of Consumer Advocate! We're excited to have Andrea on our team this...
07/30/2026

🎉 Help us welcome our newest intern to the PA Office of Consumer Advocate! We're excited to have Andrea on our team this summer and look forward to the fresh perspectives, enthusiasm, and dedication she brings with her.

Address

555 Walnut Street
Harrisburg, PA
17101

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18006846560

Website

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