08/28/2026
After 14 years in the classroom, Susan was ready for a change — she wanted a role that was less stressful, but still let her do what she loves most: helping people. She found exactly that at Brain Injury Connections of the Shenandoah Valley, where her years of teaching experience turned out to be the perfect foundation for supporting clients on their path forward.
Of the many clients Susan has worked with, one story stands out to her above the rest: a client who came to BICSV homeless and without resources, and who Susan helped guide toward stable housing and steady income. Together, they built a plan and worked step by step toward her goals.
"She did the hard work, but we worked together to make the goals happen," Susan says. "It is a wonderful feeling to know that you helped her get there."
As Susan steps into this next chapter, she's looking forward to spending time with her granddaughter, traveling, and returning to hobbies she loved when she was younger. But she's not stepping away from BICSV for good — she plans to stay connected as a volunteer.
"I feel lucky that I was able to work with BICSV," Susan shares. "I have become passionate about our cause and its importance in people's lives. It provides such a valuable resource to our community, and I hope people continue to support BICSV's mission."
Thank you, Susan, for the compassion, dedication, and heart you've brought to this work — and for all the lives you've helped change along the way.
