Connecticut Department of Consumer Protection

Connecticut Department of Consumer Protection We're here to protect and educate consumers without overburdening businesses that play by the rules.

Our goals are achieved through licensing, inspection, investigation, enforcement and public education activities in six major areas:

Food and Standards
Drugs, Cosmetics and Medical Devices
Gaming
Alcoholic Liquor
Occupational and Professional Licensing
Trade Practices

If our entire agency received this scam email, you probably got one too. Here's how we knew it was a scam...- Extreme ma...
08/26/2026

If our entire agency received this scam email, you probably got one too. Here's how we knew it was a scam...

- Extreme markdowns: Deals up to 75% sounds too good to be true
- Typos: Recieve??
- Fake logos: Best Buyz?

If you get an email like this, don't click on the links. Hit report sender & delete.

08/25/2026

Odyssey this, Odyssey that.
You Odyssey the reviews

We know that a low price is hard to resist. But if the deal sounds too good to be true, it probably is.

Want to make sure your package makes the journey home? Don't click on social media ads and use trusted online retailers.

08/24/2026

We know that home improvement projects are complicated.

That's why we created a Home Improvement Checklist. A step-by-step guide of what to do before hiring a home improvement contractor.

The checklist is available in English, Chinese, Haitian Creole, Polish, Portuguese, Spanish, Vietnamese and can be found at: https://portal.ct.gov/dcp/home-improvement

Scam Alert: A notice in the mail that says, "your home warranty is expiring soon"‼️ The notice may have your name, addre...
08/24/2026

Scam Alert: A notice in the mail that says, "your home warranty is expiring soon"‼️

The notice may have your name, address, even a customer ID. Here's what to remember:

- Scammers use a fake sense of urgency to get you to act quickly. For example, "Call now or you will have to pay extra."

- A quick search of "Vicky Mercer Home Warranty" tells you this is a fake name used in bank-related scams, according to the Better Business Bureau's Scam Tracker: https://www.bbb.org/scamtracker/lookupscam/958342

- Never call the number listed on the notice. Go to your bank's website directly and call the customer service number to verify.

Applying for scholarships? Know the red flags of a scam 🚩 - The organization charges an application fee- The application...
08/22/2026

Applying for scholarships? Know the red flags of a scam 🚩

- The organization charges an application fee
- The application asks for your Social Security or bank account number
- You were offered a scholarship over the phone, email, or text from an unknown organization.

Real organizations will never charge you an application fee or ask for your Social Security or bank account number.

Learn more about scholarship scams and how to protect yourself: https://consumer.ftc.gov/articles/how-avoid-scholarship-and-financial-aid-scams

We wish we were going back to school...If you're currently shopping for back-to-school season, remember:✏️ Don't click o...
08/20/2026

We wish we were going back to school...

If you're currently shopping for back-to-school season, remember:

✏️ Don't click on ads that promise "extreme markdowns" on brand-new items.
✏️ Avoid entering "Back-to-School Giveaways" on social media. Fake contests try to steal personal information.
✏️ Always double check the return and exchange policy. Policies may change for discounted items.

Best way to avoid an online scam? Shop in person. August 16-22 is Sales Tax Free Week in Connecticut for clothing items up to $300.

08/14/2026

DCP Weights and Measures Team is holding it down at Connecticut gas stations

Because someone has to check that gas pumps are accurate ✅

Are you looking for someone to come speak to your community organization or group? Send an email to DCP.Education@ct.gov...
08/12/2026

Are you looking for someone to come speak to your community organization or group? Send an email to [email protected] to make a request.

08/09/2026

Always verify credentials.

'Tis the season when door-to-door salespeople are giving their best "I can fix your roof" pitch.

Never sign a contract at your door.

Consumers should always ask for identification, say they want to do research first, and then verify that the individual is actively registered at: elicense.ct.gov

Address

450 Columbus Boulevard
Hartford, CT
06103

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Website

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