08/15/2026
Saturdays thought of the day, who is it that’s the most forgotten in the emergency field? Who is it that is the first to offer aid in your time of need?
You see the ambulance. You see the tech.
You see the firetruck. You see the firefighter
You see the police car. You see the cop.
So who is the person who’s forgotten way to often?
I’m talking about our dispatchers. The voice on the phone, the ones who get the help to you in your time of need.
What a lot don’t realize is the extent of what they do. They might be couching someone through doing CPR or stopping life threatening bleeding and at the same time helping to walk someone through labor pains and having to answer a call for someone who had a hang nail and needs a bandaid( yes this actually happens).
Our voice in the box, our guardian angels, the voices first responders everywhere love and hate, we get annoyed with them and are incredibly thankful for them. They are the people we can trust are there when our community need them, and when we need them. They do so much more than just answering phones, it’s getting advanced information so they can send us to the proper location, with the proper resources, they help save lives by walking people through life saving skills, at the same time they are guiding crews in, keeping time logs, and monitoring multiple radios, units and phones. The biggest thing that is forgetting is that us in the field may see some things that might stick with us after the call. We are there able to attempt to help. Our incredible team at dispatch, they hear it all, they are miles away and can only talk through it and send help.
From us at Haven, to all our dispatchers, telecommunications, county 911 operators, what ever the chosen title, we see you, we thank you, and we stand with you. Your job is critical and you’re doing the hard work to help us do our job. Without you, we wouldn’t be able to do our job. This is one family and we won’t forget you are a part of that. THANK YOU!!
