is a mission support solutions provider who partners with federal civilian and defense agencies to provide full spectrum professional and specialized consulting services. Established in 1999, GAP Solutions has experienced years of continuous growth and success by focusing on quality of service to our clients and an emphasis on employee satisfaction programs. With a corporate headquarters located i
n Reston, VA, we have successfully grown to almost 500 employees across the United States. GAP Solutions is a trusted partner to our customers. The strength of our reputation is founded on our ability to define, tailor, and deliver the resources our customers need and not merely offer and apply our existing solutions. Our primary focus on human capital resources and ability to identify and deliver the right personnel for every task is the foundation of our success in forming strategic partnerships and achieving customer satisfaction. GAP Solutions believes that close involvement from management leadership is necessary for building long-lasting partnerships with our customers and motivating employees to actively participate in collaboration efforts. GAP Solutions is dedicated to our service commitments and has earned a reputation for service excellence. GAP Solutions’ experience spans a variety of federal agencies’ missions including the Department of Health and Human Services, the Department of Defense, the Department of State, and the Department of Homeland Security, among others. GAP Solutions provides services under five major service areas: 1) Emergency Management; 2) Security and information Management; 3) Process Management; 4) Information and Technology Services; and 5) Scientific Research, Analysis, and Policy Development.GAP Solutions received our ISO 9001:2008 Certificate of Registration for our Quality Management System (QMS) processes in April 2013. Our ISO 9001:2008 QMS ensures consistent quality and value add to our government customers. Our ISO program establishes the quality assurance policies and documented procedures required for effective, standardized operations. The program requires adherence to ISO International Standards and promotes services that are reliable, high quality, and that will achieve customer satisfaction. This has also proven to reduce waste and increase productivity, while improving employee motivation and morale. By implementing an effective ISO 9001:2008 QMS, GAP Solutions’ services can enhance customer satisfaction.
