Hixson Utility District

08/18/2026

If you were affected by this morning's main break on North Dent Road, your water service should now be restored. Please be aware that you may experience air in your water lines over the next few hours. This is not unusual. HUD recommends opening faucets on all levels of your home and running them for up to 5 minutes, or until flow seems to have returned to normal.

If you have any questions, please feel free to reach out to us. We appreciate your patience and understanding.

08/10/2026

COMING SOON: Hixson Utility is happy to announce we are partnering with Paymentus to bring our customers a new online portal experience. Paymentus will allow for a variety of new features, such as being able to pay an invoice with popular apps like Venmo or Apple Pay. Click to read more, or keep watching our social media or our website for updates.

https://www.hixsonutility.com/online-account-access/

07/01/2026

Happy 250th, everyone! 🎉🎊🇺🇸

06/18/2026

05/29/2026

Yesterday, representatives from Hixson Utility and our Board of Commissioners, as well as our partners at Neuhoff Taylor Architects, RockPointBank, and Pillar Construction, celebrated the groundbreaking for construction on our new office at 7421 Hixson Pike. Follow along on our social media as we give updates on progress throughout the next year. We anticipate the grand opening to take place in Summer 2027!

05/22/2026

Good Friday morning! Just a reminder, our office will be CLOSED on Monday, May 25th, in observance of Memorial Day. Please join the HUD staff in remembering the fallen.

We are open our regular hours of 8AM to 4PM today. If you need any assistance, please give us a call or stop by our office drive-thru.

05/04/2026

If you are driving Hixson Pike near the Thrasher Pike intersection, you will see this sign. After 70+ years at our location at 5201 Hixson Pike, the HUD Board of Commissioners recently voted to proceed with construction of a new home for Hixson Utility District. Shovels are expected to break ground on this project in June.

Additional information on the project and other news from Hixson Utility is available in our 2026 Consumer Confidence Report. You can now view the report at the following link: https://www.hixsonutility.com/wp-content/uploads/2026/04/CCR2026.pdf.

04/18/2026

The water main break at the intersection of Dayton Blvd. and Ivanwood Drive has been repaired. Our crews are currently in the process of restoring water service to the affected areas.

As service is restored, you may experience temporary low pressure or air in your lines. We recommend running cold water until it clears. Crews will be flushing lines over the next several hours. The water remains safe to drink.

We appreciate your patience as our crew worked diligently to complete the repair and restore service as quickly as possible.

04/17/2026

Good afternoon. Our crews are currently responding to a water main break on Dayton Blvd. at Ivanwood Drive. Unfortunately, this will be affecting a large portion of our service area with either low pressure or interruptions in service. At the moment there is no ETA on when repairs will be completed, though we do anticipate this taking several hours. We appreciate your patience, and apologize for any inconvenience this may cause.

Send a message to learn more