08/18/2026
๐จ Kiowa County Central Dispatch โ Training for the Future of 911 ๐จ
Our dispatchers with Kiowa County Central Dispatch are currently undergoing training on our new, state-of-the-art Next Generation 911 system, utilizing Carbyne and RapidDeploy technology.
This new system represents a significant advancement in the way we receive, process, locate, and manage emergency calls throughout Kiowa County.
The Carbyne platform provides our telecommunicators with enhanced capabilities, including more precise caller location information, text-to-911 capabilities, live video and multimedia information, and advanced call-handling tools.
The system is also capable of translating a caller's language into English for the dispatcher and translating the dispatcher's response back into the caller's native language, helping eliminate language barriers during emergency situations.
RapidDeploy further enhances our dispatch operations by providing advanced mapping, GIS information, real-time 911 data, and critical incident information that can be shared with responding law enforcement, fire, and EMS personnel. This technology helps provide first responders with a clearer picture of what they are responding to before they arrive on scene.
Our new system is slated to go live on August 25, 2026.
Technology continues to evolve, and so does the way we protect our community. While the technology is impressive, the most important part of our 911 system remains the people behind the screens and headsets.
Our dispatchers are the first, first responders. They answer the call, gather critical information, coordinate resources, and remain with citizens during some of the most difficult moments of their lives.
We are proud of our Kiowa County Central Dispatch team and the dedication they are showing as they train on this new system. This investment in technology and training will help us provide an even higher level of service to the citizens of Kiowa County.
Chief of Police
Strider Estep