Hawaii Department of Commerce and Consumer Affairs

09/03/2026

Storm damage can involve different types of insurance coverage. Which policy applies depends on what caused the damage and the terms of your policy.

Hurricane insurance may cover wind damage when hurricane coverage is triggered under your policy. Homeowners insurance may cover wind, rain, and other types of damage depending on the cause of loss and your policy terms. Flooding generally requires separate flood insurance.

If your home or property was damaged, don't assume you aren't covered. Document the damage and contact your insurance company or agent promptly to report the loss and start the claims process.

Before the next storm, take time to review your policies and deductibles and ask your insurance agent or company about anything you don't understand.

09/02/2026

Veterans: Be cautious of a new benefits scam.

Scammers are mailing postcards claiming veterans or their spouses may qualify for extra monthly benefits through a “Veterans Savings Program.” There’s just one problem: the program doesn’t exist.

The postcards may mention real VA programs or benefits and urge you to call immediately. The goal is to make the message seem legitimate and convince you to share sensitive information, such as your Social Security number or bank account details.

If you receive one:
• Don’t respond or provide personal information.
• Verify directly with the VA using a trusted number — never the number provided on the postcard. Call the VA Benefits Hotline at 1-800-827-1000.
• Spread the word to help other veterans and their families avoid the scam.

If you encounter this or another VA benefits scam, report it to the FTC at ReportFraud.ftc.gov and to the VA at VSAFE.gov or 1-833-38V-SAFE.

Learn more about current scams affecting military communities at MilitaryConsumer.gov.

08/29/2026

Stop by and see DCCA at the Mililani Town Association tomorrow from 9AM to 3PM. We'll be giving out useful information to keep in mind when repairing or renovating homes, plus free swag items!

08/28/2026

Have questions about the Hawaiʻi Hurricane Relief Fund (HHRF)?

The Insurance Division has put together some helpful facts about HHRF and what residents should know.

Learn more at https://hhrf.hawaii.gov/

08/26/2026

A great price and beautiful photos can be tempting—but scammers often create fake rental listings to collect your money for places that don't exist.

Before you send a deposit or sign a lease, learn how to spot fake rental ads and avoid becoming the next victim.

Learn more at: https://consumer.ftc.gov/articles/rental-listing-scams

08/20/2026

If your home or property was damaged during severe weather, taking the right steps now can help make the insurance claims process smoother.

✔️ Contact your insurer or agent immediately.
✔️ Ask for your claim number and confirm any deadlines for submitting documentation.
✔️ Take clear photos and videos of all damage.
✔️ Keep damaged items until they've been inspected.
✔️ Save receipts for temporary repairs, hotel stays, meals, and other disaster-related expenses.

The Hawaiʻi DCCA Insurance Division has developed resources to help residents navigate the recovery process. Visit cca.hawaii.gov/ins.

Questions? Call 1-844-808-DCCA (3222).

Due to the severe impacts of Hurricane Lala, all state and county offices, Hawaiʻi State Department of Education schools and public charter schools, courts and Judiciary offices statewide, will be closed Monday, August 17 Learn more

08/19/2026

If your home, vehicle, or personal property has been damaged, contact your insurance company or agent right away to report the loss. Starting your claim promptly helps ensure your coverage is applied correctly and delays are avoided.

As severe weather continues to affect Hawaii, state insurance officials are reminding residents to protect their property, document damage and contact their insurance companies as soon as possible.

08/19/2026

Scammers know how much people love animals, and will use this to their advantage when deceiving their victims. Learn to spot and avoid this breed of pet scams.

Visit the FTC for more information: https://consumer.ftc.gov/consumer-alerts/2026/06/animal-lovers-learn-spot-and-avoid-breed-pet-scams

08/17/2026

The DCCA Insurance Division is reminding residents to protect their property and file insurance claims as quickly and smoothly as possible. Learn more below 👇

  STATE OF HAWAIʻI KA MOKU ʻĀINA O HAWAIʻI JOSH GREEN, M.D. GOVERNOR KE KIAʻĀINA DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA NADINE Y. ANDO DIRECTOR KA LUNA HOʻOKELE SCOTT K. SAIKI INSURANCE COMMISSIONER CONSUMERS REMINDED TO REVIEW INSURANCE POLICIES AHEAD OF INCLEM...

08/13/2026

With Tropical Storm Lala forecasted to bring heavy rain and flooding this weekend, consumers should prepare their property with the following insurance-related tips. Please stay safe and look out for one another.

For additional insurance information, visit https://cca.hawaii.gov/ins/resources/