TelecomEx

09/18/2024

09/11/2024

The new GSC3506 v2  provides a powerful paging and public address solution to expand security and communication in any environment

09/10/2024

The GRP2614 is a professional 4-line carrier-grade IP phone designed with zero-touch provisioning for mass deployment and easy management.

12/10/2018

Technical Services Specialist

We are a Danvers, MA based provider of business telecommunications systems and Cloud VoIP. We are looking for an energetic and self-motivated telecommunications technician to work in house in our Danvers, MA facility.

Primary Responsibilities

Provide oral and electronic Tier I & II technical support to our customers
Successfully diagnose, troubleshoot and resolve software, hardware and programming problems
Configure multi-site networked communication systems
Enhance and develop technical knowledge database
Dedication to customer satisfaction
Position Requirements

Proven technical support skills
2+ years of hands on installation, programming and troubleshooting on Avaya SME platforms
AIPS Certification in Avaya SME platforms or ability to pass the certification test
Experience with SIP telephones and conference devices
Ability to handle high-pressure situations and multitask
Ability to manage multiple priorities and technical support issues
Outstanding written and oral communication skills
Detailed knowledge of VoIP and IP Networking (future certifications may be required)
Comfortable speaking to technical and non-technical individuals
Ability to learn systems from technical manuals and online resources
Friendly demeanor
The ability to be a team player in an fast-paced environment
The ability to work effectively with minimal direction
Strong understanding and daily usage within all Microsoft Office Programs and general PC applications
Conduct duties and responsibilities in a moral, honest and ethical manner
Other duties or responsibilities that may be assigned as the job requirements dictate
Minimum of two years experience with Telecommunications, IT, or troubleshooting
Back up other departments as needed


PHYSICAL REQUIREMENTS:

Ability to sit a computer terminal for long periods of time
Ability to lift 30 pounds
Benefits:

We offer paid vacation, sick and holidays. Medical & dental insurance. SIMPLE IRA.



We are a green company, both what we do and how we do operate. We offer a casual dress code and a dog friendly environment.

About the Company:

We have earned a reputation over 20 years for providing the best products and services, customer service and responsiveness in the industry resulting in outstanding client loyalty worldwide. We care about our entire ecosystem including our employees, suppliers, clients AND the environment. Witnessed by our extremely low turnover rate, our values of honesty, fairness, and teamwork has made us a fun place to work!

Please apply here:

https://www.cognitoforms.com/TelecomEx/TechnicalServicesSpecialist

08/16/2017

The Polycom RealPresence Trio 8800 is the latest in IP conference phones. There is also a version made for Skype.

The Polycom® RealPresence Trio™ 8800 IP conference phone is the first smart hub for group collaboration that transforms the iconic three-point conference phone

08/10/2017

We have the Avaya J129 IP phone in stock. It's the perfect analog phone replacement!

The Avaya J129 is a SIP IP phone perfect for class room, lobbies, waiting areas, manufacturing areas.   It's the perfect analog phone replacement for Avaya IP O

05/01/2017

TelecomEx has 9641GS in stock, give us a call today for pricing!

02/17/2015

We have IP500 Digital 30 modules in stock, new, at the fabulous price of $1049.00 US!
http://www.telecomex.com/avaya-ip500-digital30expmod.html

The IP500 30 Digital Station Expansion Module (700426216) adds up to an additional 30 Digital Station Ports to the Avaya IP500, IP500V2, IP403, IP406, IP406V2, IP412 Control Units.

05/08/2012

We have Fully Refurbished 5410 phones in stock!

http://www.telecomex.com/avaya-ipoffice5410telephone.html