TWU HCA Houston Student & Alumni Network

TWU HCA Houston Student & Alumni Network The TWU HCA Houston Student and Alumni Network aims to strengthen ties between students, alumni, and Texas Woman's University. The connections are infinite
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TWU HCA Houston Student and Alumni Newtwork aims to be your first stop in reconnecting with your alma mater and cohort on Facebook.

* Read about Texas Woman's University and fellow alumni in the news.

* Learn ways you can get involved as an alumnus.

* See upcoming major events in Houston.

* Share your special TWU video/photo memories.

*Take part in a discussion group and help provide ways to better improve your connection with TWU.

Operating as usual

03/03/2016

Alumni and Students - Please save the date for the HCA Career Symposium:
When - Tuesday, April 5th - 5:00 - Food; Program begins at 5:30
Where - TWU - Room 4330
What - 5:30 Main Speaker - Karla Heath - Director of Clinical Operations at Baylor
After the plenary speaker, there will be various breakout sessions (details to come) such as:
How to break into health care (for those of you who have never worked in HC)
How to be promoted (for those of you who are now in HC)
Applying for fellowships (for those who are in the first year of the program)
Stress Relief and Time Management (for everyone!)
Letting your leadership qualities shine (for anybody who wants to be a HC leader)

So, there is something for everyone - see you there!

10/02/2015

HFMA is looking for 4 student volunteers for upcoming HFMA joint meeting with HIMSS on October 30, 2015 from 6:00am until 12:00 at The Norris Conference Center. Please contact us if you wish to participate.

An excellent event and evening organized by HFMA. Great speakers and great advice for early careerists!! Interested?????...
10/02/2015

An excellent event and evening organized by HFMA. Great speakers and great advice for early careerists!! Interested????? Join us for our next event at TWU. Details on our page!

IKS Care: Regional Medical DirectorLocation: Dallas, TX, and New York Metropolitan AreaAbout IKS: Inventurus [hereinafte...
07/26/2015
IKS Health | Quality Care. Quality Practice.

IKS Care: Regional Medical Director
Location: Dallas, TX, and New York Metropolitan Area

About IKS: Inventurus [hereinafter “IKS”] is a global organization which offers integrated solutions that enables enterprise healthcare organizations to achieve superior financial and clinical outcomes while also empowering them to grow successfully, operate efficiently, and navigate industry change. The three verticals of IKS Margin, IKS Practice, and IKS CARE solutions leverage the provider organizations existing technology investments to deliver industry leading results across the practice continuum. IKS maximizes revenue and expands margins, eases provider burden while reducing costs, and enables organizations to scale profitably. The IKS senior management team has 200+ years of US healthcare reimbursement experience. They are servicing over 3,000 providers today and managing over 2 billion dollars of healthcare claims per year. We are an ISO 9001:2000 Certified organization. ISO Certification means that we are recognized for continuous quality management and improvement of global business process outsourcing services for the Healthcare industry.

IKS offers healthcare provider organizations a Fully Integrated Revenue Management solution that provides a combined expertise of financial solutions, technology solutions, clinical solutions, and analytics solutions.The IKS solutions suite has evolved into a 3-braided cord with integrated solutions that not only work together but also provide value addition on a stand-alone basis.
• IKS MARGIN: Increase revenue, increase collections, reduce the cost to collect
• IKS PRACTICE: Leverage, deploy, optimize, and support the technology provider organizations run on
• IKS CARE: Support and extend the provider, allow them to see more patients more successfully

Alone these solutions create real impact that is felt beyond the boundaries of the function; together these solutions transform our client organizations. What distinguish IKS from others is the healthcare expertise; understanding of customers’ business requirements; technology expertise; and the analytics/business intelligence capabilities. IKS team includes medical doctors, healthcare professionals who have managed clinical practices, management consultants, revenue cycle professionals, and technology practitioners.

The Role:
The Regional Medical Director will be responsible for managing the success of the operational relationship with one or more IKS clients. The Regional Medical Director will ensure high levels of customer satisfaction / success. In addition, the Regional Medical Director will work with the selling organization to ensure IKS maximizes revenue with the client. He/She will serve as the “voice of the customer” for IKS Health, and serve as the “voice of IKS” in the client organization.

This role will require one be based out of our client’s locations. Extensive travel will be required.


Key Responsibilities:
(1) Manage the overall operational deliverables between IKS and the customer to ensure high levels of customer satisfaction, by:
a. understanding client hot buttons, concerns, priorities and ensure it is supported and implemented in the operational teams
b. ensuring that operations are aligned to meet customer goals and success
c. working with the customer to resolve issues that are blocking IKS performance as requested by the operational teams
d. working with the delivery teams to resolve operational issues affecting the customer promptly and effectively
e. Liaising with the front office teams and clinical support staff to resolve issues / close pending tasks
f. Reporting performance metrics to the customer on a daily / weekly / monthly basis working closely with the IKS offshore delivery team.
g. Create & Review IKS documents to capture customers nuances and layout processes to reflect the same.
(2) Formally and informally govern the relationship with the client (COO/CAO, CMIO, CMO, Physicians) organizations to:
a. Review the status of IKS service delivery and ensure it meets/exceeds contractual requirements with the client

b. Identify delivery issues or areas of concern for the client; if any; work with the IKS delivery team and the client physicians to resolve concerns

c. Provide cost effective value-adds beyond the Statement of Work that will add value to a client

d. Proactively reduce escalations if any from the client

(3) Proactively anticipate operational issues early and escalate within IKS before the client is aware to issues can be resolved. Work with the IKS delivery teams to:
a. Identify and implement operational improvements (such as work flow changes, technology and automation, metrics and reporting) to ensure high level of customer satisfaction and customer success.

b. Provide the nuances of the client environment and ensure the delivery and measurements of success are representative of the client environment

c. Understand and resolve issues with the client that is hindering IKS performance in the account

(4) While starting a new account and while new Providers/Practices are being brought on:
a. Manage the onsite aspects of the Transition/Onboarding Plan
b. Work with the Operations teams to baseline the performance of the practice’s performance prior to IKS
c. Work with the provider and their support staff to implement IKS processes
d. Train and possibly coordinate the training of a provider and practices
e. Ensure the provider and practice leaders are comfortable with the new service till they are in steady state
(5) Maximize IKS revenue generated from the client by increasing wallet share of existing service and other related opportunities.
a. Work with the client’s project Leader and the IKS account Leader to identify opportunities to expand IKS services for the client
b. Offer IKS services to a larger set of client practices/physicians
c. Provide coaching to a provider on ensuring the visit can be “virtual scribed” and in the quality of the clinical notes
d. Work with the IKS account Leader and the presales support team to create proposals for the client for the new services
Key Measurements of Success
• Ensure Operational Metrics with regards toensuring SLAs are exceeded
• Ensure Business Metrics and value proposition is met and shared with the customer
• Reduce front end and clinical staff escalations
• High Customer Satisfaction& Success
• Ensure the client will serve as a reference for IKS
• Revenue growth for the client

Qualifications:
Required
• Physician – MD or DO
• Experience in documenting clinical notes
• Familiar with EHR work flow, documentation, and coding
• 5-10 years of experience with a large/medium physician group
• Customer Management skills especially in dealing with Physicians, CMIO and Practice Leader
• Structured, methodical, and detail-oriented
• Self-driven and proactive
• Ability to multi-task and prioritize issues in a complex environment.
• Project management, planning and organizational skills
• Excellent verbal and written communication skills

Preferred
• Minimum of 10 years of proven progressive leadership experience in the US Operational Healthcare setting
• Working knowledge of Practice Management Systems
• Electronic Health Record functionality, analyzing and creating end-user workflows, and training/implementation experience on EHR functionality
• Involved in a CDI initiative
• Capable of interfacing well at all levels within a large organization and client base
• Experience in a “fee for value” setting, such as PCMH, ACO, capitation
• Excellent organization, motivation, leadership, and interpersonal skills
• Ability to travel extensively as needed

IKS Health offers a comprehensive benefits package including medical, dental, vision, life insurance, long term and short term disability, AD&D, etc.

The company website can be viewed at www.ikshealth.com. Please direct inquiries to [email protected]

IKS health enables healthcare providers to deliver excellent care to patient and populations, practice efficiently and succeed financially.

Useful action words for your resume!! Let us know if these help!
07/08/2015

Useful action words for your resume!! Let us know if these help!

05/11/2015

TWU HCA Class of 2015 - Spring & Summer graduates!

TWU HCA Houston Student & Alumni Network
05/11/2015

TWU HCA Houston Student & Alumni Network

TWU Graduation Happy Hour
05/11/2015

TWU Graduation Happy Hour

Come join TWU HCA students, teachers, and alumni as we celebrate the graduates of 2015!!!We invite you for a fun evening...
04/28/2015
TWU HCA Graduation Happy Hour!

Come join TWU HCA students, teachers, and alumni as we celebrate the graduates of 2015!!!

We invite you for a fun evening at the new and upcoming Henke & Pillot lounge and kitchen in Downtown. The simple yet sophisticated setting offers inspired cocktails that are paired with mouthwatering dishes. Meet old friends and colleagues and more importantly make new friends! Bring your Business/Personal cards for networking.

Happy hour at Henke & Pillot is from 4.00 pm - 8.00 pm. Parking options include street parking, $5 parking garage, and $7 valet parking (after 6.30 pm). Specials include one for $5 or three for $13 bites and drinks! For more information please visit their website or check out Yelp and Facebook for reviews.

Please RSVP at https://www.eventbrite.com/e/twu-hca-graduation-happy-hour-tickets-16659107840

Come join TWU HCA students, teachers, and alumni as we celebrate the graduates of 2015!!! We invite you for a fun evening at the new and upcoming Henke & Pillot lounge and kitchen in Downtown. The simple yet sophisticated setting offers inspired cocktails that are paired with mouthwatering dishes. …

TWU HCA Houston Student & Alumni Network
04/11/2015

TWU HCA Houston Student & Alumni Network

Career day at TWU
04/11/2015

Career day at TWU

04/07/2015
TWU HCA Houston Student & Alumni Network

TWU HCA Houston Student & Alumni Network

Don't forget!! Career day event at TWU Houston today!
HCA Students:
You are invited to our 2015 HCA Career Day!!
When - April 7th at 5:30 - 7:00 pm
Where - TWU Room 4314
We are honored have Jim Weiderhold, CEO of Wiederhold & Associates come and speak to us. He is one of the most informative and interesting speakers on the subject of health care employment. As a leading provider of career development and coaching in the healthcare industry, his organization has the largest network of health care professionals in the WORLD! He has a great deal of knowledge to share on how you can get hired into the health care field, as well as how to groom yourself for the next level in your career.
We will also have a presentation on the Career Services Department of TWU, and a panel discussion by HCA alumni who will discuss how they have navigated their careers successfully.
Refreshments will be available starting at 5:15 pm, so come prepared to be entertained while getting a great dose of career advice.. See you there!

04/07/2015

Don't forget!! Career day event at TWU Houston today!
HCA Students:
You are invited to our 2015 HCA Career Day!!
When - April 7th at 5:30 - 7:00 pm
Where - TWU Room 4314
We are honored have Jim Weiderhold, CEO of Wiederhold & Associates come and speak to us. He is one of the most informative and interesting speakers on the subject of health care employment. As a leading provider of career development and coaching in the healthcare industry, his organization has the largest network of health care professionals in the WORLD! He has a great deal of knowledge to share on how you can get hired into the health care field, as well as how to groom yourself for the next level in your career.
We will also have a presentation on the Career Services Department of TWU, and a panel discussion by HCA alumni who will discuss how they have navigated their careers successfully.
Refreshments will be available starting at 5:15 pm, so come prepared to be entertained while getting a great dose of career advice.. See you there!

03/31/2015

HCA Students:
You are invited to our 2015 HCA Career Day!!
When - April 7th at 5:30 - 7:00 pm
Where - TWU Room 4314
We are honored have Jim Weiderhold, CEO of Wiederhold & Associates come and speak to us. He is one of the most informative and interesting speakers on the subject of health care employment. As a leading provider of career development and coaching in the healthcare industry, his organization has the largest network of health care professionals in the WORLD! He has a great deal of knowledge to share on how you can get hired into the health care field, as well as how to groom yourself for the next level in your career.

We will also have a presentation on the Career Services Department of TWU, and a panel discussion by HCA alumni who will discuss how they have navigated their careers successfully.

Refreshments will be available starting at 5:15, so come prepared to be entertained while getting a great dose of career advice.. See you there!

03/29/2015

A big thank you to all the students, alumni and teachers who came out on Friday night to celebrate our Kick-off mixer. Be sure to check out pictures and tag yourself!!

Kick-off Networking Mixer
03/29/2015

Kick-off Networking Mixer

03/26/2015

Just a reminder to join us tomorrow (Friday) 5.30 pm Oporto Midtown where you'll have the opportunity to meet your fellow students and alumni and have some tasty meals and drinks from the Oporto kitchen. If you haven't done so, please RSVP through Facebook. Look forward to seeing you!!

03/11/2015

HCA Students:

Please save the date of April 7th at 5:30 pm for the HCA Career Day Event (At TWU but Room # TBD).

We are honored have Jim Weiderhold, CEO of Wiederhold & Associates come and speak to us. He is one of the most informative and interesting speakers on the subject of health care employment. As a leading provider of career development and coaching in the healthcare industry, his organization has the largest network of health care professionals in the WORLD! He has a great deal of knowledge to share on how you can get hired into the health care field, as well as how to groom yourself for the next level in your career.

We will also have a presentation on the Career Services Department of TWU, and a panel discussion by HCA alumni and how they have navigated their careers successfully.

Refreshments will be served, so come prepared to be entertained while getting a great dose of career advice.. See you there!

-Dr. Anne Selcer

Address

6700 Fannin St
Houston, TX
77030

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