The wintery weather events of this week shut down most onsite operations for the District Clerk’s Office, but behind the scenes, many of our employees were still hard at work. Today we are highlighting two especially talented and brave team members for their diligent onsite contributions during the storm: Criminal Intake Clerk Brenda Muñoz and Data Control Clerk Alan Acosta.
Criminal Intake Clerk Brenda Muñoz: This clerk has been with her current section for 35 years and has seen many crises in Houston during her tenure. A selfless employee who always takes extra time to make sure her internal and external customers receive the help they have requested, Muñoz reported onsite for the winter weather event to make sure other employees from her team who were trapped at home would not have to brave icy roads.
“She operated the Criminal Intake office for a total of 43 hours straight, maintaining a positive attitude throughout,” said Supervisor of Criminal Intake Kathy Emerson.
Data Control Clerk Alan Acosta: The DCO Records Center at 5900 Canal lost power Wednesday night at 8:00 pm. When power was restored, the computers onsite did not come back online. On Thursday morning, this meant many employees could not sign on to work remotely.
The only solution was to turn the computers back on physically, one by one. Alan Acosta accepted the mission to drive to the Records Center early Thursday morning where he quickly went to work turning on all the computers in the building so that Data Control and Records Manager Rick Urdiales’ staff could work remotely. Alan took side streets avoiding the frozen highways.
“We were all very thankful to Alan for getting on the hazardous roads to make it possible for everyone to work remotely. We like to call Alan our ‘Clerk Kent’, and on Thursday he was definitely our hero,” said Manager of Data Control, Compliance, and Training Sylvia Ocampo.