City of Spring Valley Village

City of Spring Valley Village City of Spring Valley Village
City Hall
1025 Campbell Rd. Houston, TX 77055
Phone: (713) 465-8308
FAX: (713) 461-7969 Rules
By posting or commenting on any social media account created by City of Spring Valley Village, you participate by your own choice and take personal responsibility for your comments, your username and any information you provide therein.

You further agree to the following terms of use:

The City of Spring Valley Village maintains a social media program for the purpose of engaging and interacting with our community, providing relevant and timely community news, information and events, distribution of crime prevention and public safety tips. All social media accounts used by the City of Spring Valley Village are designated as Limited Public Forums. City staff welcomes a person’s right to express his/her opinion and encourages posters to keep comments relevant to the topic in question. Posting of any content on any social media platform used by the City of Spring Valley Village by any visitor, follower, subscriber or fan, constitutes acceptance of the terms of use described here in this policy. The City of Spring Valley Village social media accounts are intended to be "family friendly." When applicable, the City uses platform-provided content moderation/filtering options to limit foul or obscene content. City of Spring Valley Village Social Media accounts will only “Friend”, “Like”, or “Follow” other official government accounts, or as provided in the City’s Information Outlet Policy. City of Spring Valley Village will NOT “Friend” or “Like” other business pages, city employees, local elected officials and/or other organizations. A comment posted by a member of the public on any City of Spring Valley Village social media accounts is the opinion of the commentator or poster only. Publication of a comment does not imply endorsement of, or agreement by, the City of Spring Valley Village, nor do such comments necessarily reflect our opinions or policies. All comments posted to any official City of Spring Valley Village social media site are bound by each site’s Community Standards. City of Spring Valley Village actively monitors its social media account and will remove inappropriate content as defined below, without prior notice, and as soon as possible. The City reserves the right to remove and/or block anyone who posts inappropriate material as determined by the City Administrator and/or Police Chief or his/her designee and/or social media site managers. The City of Spring Valley Village reserves the right to remove comments that are offensive or profane in nature. User comments will be removed (if possible) when the content:

1. Is off-subject or out of context

2. Is a personal attack

3. Is threatening, defamatory, harassing or discriminatory

4. Contains obscenity, profanity or material that appeals to the prurient interest

5. Contains personal identifying information or sensitive personal information

6. Violates the right to privacy

7. Contains offensive terms that target protected classes

8. Promotes, fosters or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, or national origin

9. Displays or describes conduct in violation of any federal, state or local law or encouragement of illegal activity

10. May reasonably interfere with, inhibit, or compromise law enforcement investigations, tactics, responses to incidents and/or the safety of Spring Valley Village Police Department or City staff

11. Contains information that reasonably could compromise individual or public safety

12. Incites or promotes violence or illegal activities

13. Violates a legal ownership interest, such as a copyright, of any party

14. Advertises or promotes a commercial product or service, or any entity or individual

15. Promotes or endorses political campaigns or candidates

This is not an all-inclusive list. The City further reserves the right to temporarily ban access to the City’s social media accounts for repeated postings that contain off topic, offensive or profane remarks and to permanently ban access if such comments continue when access is reinstated. If a user wishes to contest the removal or hiding of their content, or their denial of access ("banned") from the City’s social media accounts, the user may do so by emailing [email protected]. City of Spring Valley Village social media sites are subject to applicable public records laws. Any content maintained in a social media format related to City of Spring Valley Village business, including communication posted by the City of Spring Valley Village and communication received from citizens, may be a public record.

Operating as usual

03/26/2021

Tree Trimming and Maintenance in Spring Valley Village City Park on Monday, March 29, 2021

The Spring Valley Village City Park will be undergoing tree trimming and maintenance on Monday March 29, 2021, and possibly Tuesday, March 30, 2021. During this time, sections of the Park will be closed as the Urban Foresters work through the different areas. Please keep this work in mind as you make plans to visit our City Park.

If you have any questions regarding this project, please contact Assistant to the City Administrator Matthew Hitt at (832) 910-8586.

03/19/2021

Tree Trimming and Maintenance in Spring Valley Village City Park on Monday, March 29, 2021

The Spring Valley Village City Park will be undergoing tree trimming and maintenance on Monday March 29, 2021, and possibly Tuesday, March 30, 2021. During this time, sections of the Park will be closed as the Urban Foresters work through the different areas. Please keep this work in mind as you make plans to visit our City Park.

If you have any questions regarding this project, please contact Assistant to the City Administrator Matthew Hitt at (832) 910-8586.

Dear Spring Valley Village Resident,The City of Spring Valley Village has contracted with One Source Cleaning Solutions ...
03/15/2021
Spring Valley, TX - Official Website | Official Website

Dear Spring Valley Village Resident,

The City of Spring Valley Village has contracted with One Source Cleaning Solutions to sweep the major thoroughfares and collector streets in the City on a quarterly basis. The street sweeping for this quarter will begin tomorrow, March 16, 2021, around 9:00 or 10:00 a.m. and should be completed by the end of the day. If you see a street sweeper in the street, please use caution while passing due to the slow moving operations of the machine and the dust the machine usually stirs up. To view the map reflecting the streets scheduled to be swept, please click here or visit the Featured Links section on the City’s website at www.springvalleytx.com.

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03/12/2021

Tree Trimming and Maintenance in Spring Valley Village City Park on Monday, March 29, 2021

The Spring Valley Village City Park will be undergoing tree trimming and maintenance on Monday March 29, 2021, and possibly Tuesday, March 30, 2021. During this time, sections of the Park will be closed as the Urban Foresters work through the different areas. Please keep this work in mind as you make plans to visit our City Park.

If you have any questions regarding this project, please contact Assistant to the City Administrator Matthew Hitt at (832) 910-8586.

APPLY NOW FOR FEDERAL ASSISTANCEFEMA has announced federal emergency aid has been made available to the State of Texas. ...
02/25/2021

APPLY NOW FOR FEDERAL ASSISTANCE

FEMA has announced federal emergency aid has been made available to the State of Texas. Individual Assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses and other programs to help individuals and business owners recover.

Individuals and business owners who sustained losses in Harris County and other designated areas can begin applying for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-3362 or 1-800-462-7585 TTY

A big Thank You to SVMC-Spring Valley Moms Club for the fabulous lunch today from True Craft Market & Catering for our P...
02/24/2021

A big Thank You to SVMC-Spring Valley Moms Club for the fabulous lunch today from True Craft Market & Catering for our Public Works Team Members who went above and beyond for our City last week during Winter Storm Uri. We are so appreciative of your generosity and support of our Public Works Heroes!

IMPORTANT SURVEY FOR RESIDENTS WITH BROKEN PIPES If you have pipe water damage to your home, please fill out a survey to...
02/22/2021

IMPORTANT SURVEY FOR RESIDENTS WITH BROKEN PIPES

If you have pipe water damage to your home, please fill out a survey to explain your damages. The State of Texas is compiling this information to give to FEMA to qualify for assistance funding. Be sure to indicate “Spring Valley Village” in the box for “City/Town” so it accurately reflects our City and not City of Houston.
http://bit.ly/2NHfsUq

02/22/2021

Effective today, February 22, 2021, Spring Valley Village City Offices and Public Works have resumed normal City and Public Works services. As was the case prior to last week’s severe winter weather, City Offices are closed to the public. City Team Members are onsite and remain fully ready to serve the residents. People who have business with the City are encouraged to conduct business via phone, videoconferencing or email or they may make an appointment with a City Team member for specific services.

02/19/2021

Boil Water Notice Rescinded for Spring Valley Village as of 4:45 p.m. Today

On February 17, 2021, the City of Spring Valley Village issued a Boil Water Notice as required by the Texas Commission on Environmental Quality when the City’s water distribution system pressure dropped below State-required levels.

The City has taken the necessary corrective actions to restore the pressure in the water distribution system to normal operating pressures. Consequently, the Boil Water Notice has been rescinded effective today, February 19, 2021, as of 4:45 p.m.

Since the Boil Water Notice has been rescinded, please follow these guidelines:

1. If you have turned off your water either at the shut off valve or at the meter, make sure you turn it back on.

2. Turn on both the hot and cold water at each faucet (including showers and bath tubs) to remove any air trapped in the lines.

3. If the water is cloudy or discolored, run water in the faucet until it is clear. Cloudy or discolored water is common due to the disturbance of the water lines.

4. If you have a water dispenser in your refrigerator, run water through it until it is clear or change the filter.

5. Ice cubes created by automatic ice dispensers should be emptied and run through a 24-hour cycle, discarding the ice to assure the icemaker water supply line has been cleared.

6. Run your dishwasher empty for a full cycle.

7. Discard any water used in humidifiers, CPAP machines, or any other electric devices that have a water reservoir and rinse the device with clean water.

8. Flush every toilet.

9. Change any in-line water filters you may have in your house.

If you have questions concerning this matter, you may contact City of Spring Valley Village Public Works Department at (713) 465-8308 or [email protected].

02/19/2021
www.springvalleytx.com

Repairs to and Damage Assessments for Properties in Spring Valley Village

As temperatures rise and pipes begin thawing, more property owners will find out whether they have damage to their residential and/or commercial property as a result of the severe winter weather this week. The City of Spring Valley Village is already aware of several properties that have different levels of damage, and, a City Team began contacting those property owners today to conduct damage assessments.

If you are a Spring Valley Village property owner who has experienced damage to your residential or commercial property located in the City as a result of the severe winter weather this week and you have not spoken with a Community Development Department Team Member, please contact the Community Development Department either by phone at (713) 465-8308 or by email to [email protected].

The following is important information for property owners with damage:

• You may make emergency repairs that are needed in order to restore water service to your property. Please be sure that you use State of Texas-licensed plumbers and other contractors such as electricians as needed. These contractors should be able to show you their State-issued licenses, and be wary of contractors who just show up at your door offering to assist you.

• Please be sure that your plumber and any other contractors used contacts the City on Monday, February 22, 2021, to let us know what work was done over this weekend so we can track the work in the City’s building permitting system. Some repairs may require a permit, and we are prepared to issue any needed permits to ensure that those repairs can start quickly.

• If your irrigation system was damaged or experienced leaks, the backflow preventer attached to the irrigation system must be re-tested by your plumber or a certified backflow prevention assembly tester upon completion of the repairs, and a https://www.springvalleytx.com/DocumentCenter/View/99/Backflow-Prevention-Assembly-Certified-Test-Report-Fillable-PDF-?bidId= must be submitted to the City.

If you see any leaks or water breaks, please report them as quickly as possible to the City either by phone (713) 465-8308 or through https://springvalleytx.com/RequestTracker.aspx on the City’s website or through the City’s app.

02/19/2021

Boil Water Notice Still In Effect for Spring Valley Village

While the City of Spring Valley Village’s water levels and pressure are rising, the Boil Water Notice remains in effect. TCEQ requires the City to conduct specific water testing and obtain good results before a boil water notice may be rescinded, and the required testing has not yet occurred.

As the water pressure rises, residents will notice that the water is coming out of the faucets at a more normal rate. However, that does not mean that the water is safe for consumption. Residents must continue to boil water until the City has notified them that the boil water requirement has been rescinded.

We understand the inconvenience that the Boil Water Notice creates and appreciate your patience. Please know that the entire Public Works Department is working as quickly as possible to ensure the safety of the City’s water supply. The City will notify residents once the boil water notice has been rescinded.

02/18/2021

Due to road conditions and continued power, internet and phone service outages, Spring Valley Village City Offices and Public Works will continue to be closed for normal business through Friday, February 19, 2021, at 4:30 pm or until any recovery efforts that may be needed are completed.

The City of Spring Valley Village was just notified by the Texas Division of Emergency Management that the following and...
02/18/2021

The City of Spring Valley Village was just notified by the Texas Division of Emergency Management that the following and similar messages are being posted on social media claiming that FEMA is paying for hotels and then providing a phone number to call. Please be aware that Texas does not have a FEMA declaration at this time and there are no FEMA services being offered in Texas at this time. FEMA officials are working with State officials to determine what programs and services can be offered. Should the State get approval from FEMA, the available services and assistance will be clearly stated through official State and FEMA messaging.

02/18/2021

Boil Water Notice Still In Effect for Spring Valley Village

While the City of Spring Valley Village’s water levels and pressure are rising, the Boil Water Notice remains in effect. TCEQ requires the City to conduct specific water testing and obtain good results before a boil water notice may be rescinded, and the required testing has not yet occurred.

As the water pressure rises, residents will notice that the water is coming out of the faucets at a more normal rate. However, that does not mean that the water is safe for consumption. Residents must continue to boil water until the City has notified them that the boil water requirement has been rescinded.

We understand the inconvenience that the Boil Water Notice creates and appreciate your patience. Please know that the entire Public Works Department is working as quickly as possible to ensure the safety of the City’s water supply. The City will notify residents once the boil water notice has been rescinded.

02/18/2021

Garbage and Recycling Services will resume this Friday. Please see the message below from WCA.

February 17, 2021
Attention Residents

Re: Winter Storm Conditions – Service

Attention Residents,

Services for Bay City/Wharton/Matagorda/Brazoria/Fort Bend/Harris/Montgomery and Waller County have been restored, for all Houston area sites, effective February 18, 2021. As always, the safety of our residents, crews and equipment are our priority, and we look forward to providing your service. With services being suspended Monday-Wednesday, we are anticipating higher-than-normal volumes being placed out at the curb and expecting some delays. In addition, the forecast is still forecasting cold, rainy conditions, but roads appear to be passable. We continue to monitor all conditions and may have later than normal rollouts of our crews Thursday, morning.

Our office and facilities remain closed due to the loss of power; Therefore, office staff, including customer service, will not be available. GFL appreciates your patience as we work through this together and are committed to the safest collection, transportation, and disposal of your solid waste and processing of your recyclables.

Sincerely,

WCA/GFL Municipal Department
WCA/GFL Customer Service Department

02/17/2021

Due to road conditions that are expected to worsen overnight and continued power, internet and phone service outages, Spring Valley Village City Offices and Public Works will continue to be closed for normal business through Thursday, February 18, 2021, at 4:30 pm or until any recovery efforts that may be needed are completed.

02/17/2021

Municipal Court for Thursday, February 18th at 8:30am has been cancelled. Once the weather event is over, the Municipal Court staff will notify defendants of a rescheduled court date.

02/17/2021

***** Boil Water Notice****

Due to the extreme winter weather event, the City of Spring Valley Village water distribution system has been impacted with low distribution pressure, the Texas Commission on Environmental Quality has required the City of Spring Valley Village, PW # 1010214, a public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact City of Spring Valley Village, Public Works Director at 713-465-8408 or [email protected]

02/17/2021

The water feed from City of Houston that the City of Spring Valley Village had been receiving was shut off without notice which has decreased Spring Valley Village's water capacity by 30%.

In order to maintain water pressure in the system over the next several days, please use water only for essential tasks.

If you are using a generator for power, have power, or once power is restored, please help conserve water by not running washing machines or dishwashers or other high-water usage equipment.

We ask that all residents who have been leaving faucets dripping to prevent frozen pipes turn the faucets off and shut off the water either at the shut off valve or at the meter. Please report leaks as quickly as possible by calling City Hall at 713-465-8308 so Public Works crews can shut the water off.

We realize that this is another inconvenience while our area continues to deal with power, internet and cell phone service outages. It is necessary to conserve water to ensure that the water system continues to operate properly and that all residents can be served for their basic water needs.
We appreciate your assistance in conserving our water.

Pat Riley, Director of Public Works

02/16/2021

Due to road conditions and continued power, internet and phone service outages, Spring Valley Village City Offices and Public Works will continue to be closed for normal business through Wednesday, February 17, 2021, at 4:30 pm or until any recovery efforts that may be needed are completed.

Address

1025 Campbell Rd
Houston, TX
77055

Opening Hours

Monday 07:30 - 16:30
Tuesday 07:30 - 16:30
Wednesday 07:30 - 16:30
Thursday 07:30 - 16:30
Friday 07:30 - 16:30

Telephone

(713) 465-8308

Website

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Videos

Look Twice
Look Twice

Minute Safety Monday: Be sure to always look twice. #LookTwice #EndTheStreak

Spring Valley Village Water Account Walk-through
Spring Valley Village Water Account Walk-through

Water Wednesday: The Automated Meter Project is complete. This means that everyone in Spring Valley Village can track their water usage on their account online. If you already have an online account go to the 0:55 second mark to see how to track your usage.

Spring Valley Village Water Account Walk-through
Spring Valley Village Water Account Walk-through

Water Wednesday: Watch the video to find out what you can do with your updated water account

Fall Festival set up is underway!

Jensen Ackles on Heads Up Texas
Jensen Ackles on Heads Up Texas

Minute Safety Monday: Don't take it from me, take it from him

Fall Festival 2018

Court Administrator having a blast!

Parade Time! #teamspringvalley

Getting ready for the Villages Independence Festival. Happy 4th of July!

Grand Re-Opening Ribbon Cutting Ceremony

Getting ready for the Grand Re-Opening. 😊

Come see us on Fridays for popcorn!

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Comments

Dear SV - I received the notice that there would be no garbage collection today, July 3 - but the WCA garbage truck just made the rounds on my Spring Valley street!!! 🤨
My niece in Austin told me her neighborhood was placing teddy bears in their windows so that all the kids walking with their parents can make a game of it - count the teddy bears! I put one in my front window. Hope others do the same!
This person bothering your staff is named Patrick Bernard Roth and the female party with him is named Selena Carol.
Hope you have heard, but if not the Spring Branch Senior High School Alumni Foundation is holding a community event in conjunction with our "All Class Reunion" on October 19th. A fun day for all with a "Blast from the Past" Car show, Tour of the Spring Branch High School and Spring Branch Community Museum, Kid Bouncy Activities, Food Trucks, Silent Auction and much more. The event will start at 10 and end at 2. The museum is truly a Blast from the Past. If you attending high school in the 50's, 60's, 70's and 80's, then you will truly enjoy your stroll down memory lane. The colors might be blue and white, but this museum depicts what high school life was like during these decades. There is also a section on the History of the Spring Branch Community. To learn more go to
Any Easter hunts this year?
We made number 20!
http://tours.tourfactory.com/tours/tour.asp?t=2077883
Some see some one of my paintings at this event! #abdouchart
Grand Re-Opening of the Spring Valley park
Is there any Easter hunt at the park this year?
Hello everyone, we're delighted to announce our 7th Houston area Painting With A Twist studio will open in Spring Valley at 8408 Katy Fwy suite 216 (Home Depot center, next to Patagonia grill) on early November :-) Free paint classes that day for Spring Valley businesses employees (max 2 / busness while seats are available) - to reserve please email your name and company name to : [email protected]
Please let residents know if there is anything we can do to help, outside of donating funds! We have all been very lucky - thank you for the great infrastructure of the roads and drainage systems! Ps we are in Brighton Place.