Immokalee Water and Sewer District

09/07/2026

Happy Labor Day! Our office is closed today in observance of the federal holiday. We will resume regular business hours on Tuesday, September 8th.
As always, 24 hour/Emergency service is available.
Water (239) 503-0098; Wastewater (239) 503-0079

07/23/2026

Update: The online and telephone payment services have been restored. Thank you.

07/23/2026

Customer Notice

Our online payment portal and telephone payment service (866-658-3630) is temporarily unavailable. We apologize for the inconvenience and are working to restore service as quickly as possible.

In the meantime, payments can still be made in person during our regular business hours of 8:00AM - 4:30PM.

Thank you for your patience and understanding. We'll post an update as soon as the online payment portal is back up and running.

07/21/2026

🚧 Traffic Alert 🚧

Please be advised that the right-turn lane in front of the RCMA property on Lake Trafford Road is closed for a master meter installation.

Construction may possibly continue through the weekend. At this time, no significant impacts to through traffic are anticipated.

Please use caution when traveling through the area, watch for workers and equipment, and drive safely. Thank you!

07/06/2026

🚰Notice of Temporary Change in Water Disinfection Process🔔

From July 13 to August 17, we will disinfect the water with free chlorine rather than combined chlorine/ammonia (chloramines). The change will begin at 8:00 a.m. on July 13 and we will return to normal disinfection at 8:00 a.m. on August 17. This a routine process that we conduct twice a year.

To learn more about the temporary change, visit our website:
https://www.immokaleewatersewer.com/Home/Components/News/News/136/15

Some customers are seeing intermittent errors with this site/page. We’re aware of the issue and are working on it urgently.

07/02/2026

In observance of Independence Day, our office will be closed on Friday, July 3, and will reopen on Monday, July 6.

This year is especially meaningful as we celebrate 250 years of the American spirit and freedom. We are grateful for the opportunity to serve our community and wish you and your family a safe, happy, and memorable Independence Day.

Happy 4th of July! ❤️🤍💙

06/26/2026

Update - Water Service Interruption:
On Monday, June 29, from 7:30 AM to approximately 10:30 AM, water service will be temporarily shut off for residences located on 13th St. SE and several businesses located off of E. Main St. as highlighted in the images. We do not anticipate any disruption to sewer service during this time.
This interruption is necessary to allow the new housing development, Wave at Rose, to safely connect to the existing utility system. The work will be performed by the developer’s contractor. If you have any questions or experience any issues during this timeframe, please contact our office.

06/18/2026

Our office will be closed on Friday, June 19, in observance of Juneteenth. We will return to regular business hours on Monday, June 22, 2026.

Emergency After-hours services will be available (a fee may apply):
For water issues, call (239) 503-0098; For wastewater/sewer issues, call (239) 503-0079.

06/11/2026

Reliable water service starts with preparedness. As hurricane season begins, we encourage our customers to review emergency plans, stock essential supplies, and stay connected for important service updates.

The 2026 Atlantic hurricane season just started, but Florida is dedicated to disaster preparedness all year round. We always plan for the worst that nature can throw at us, and we execute those plans to ensure effective response, recovery, and restoration. 

I encourage all Florida residents and visitors to have a household plan for hurricane season that considers the needs of children, seniors, and pets in their family. Disaster preparedness essentials—including many pet items—are now tax-free in Florida.

Make sure to follow and your local emergency management for important updates heading into this hurricane season!

06/04/2026

💧Exciting to see our Wastewater Collection Crew Chief, Armando, representing Immokalee at the Smart Water Networks Forum (SWAN) Annual Conference in Tampa!

This week, he presented on our Smart Utility journey, highlighting how our integrated sensor network and real-time monitoring systems are improving efficiency, reliability, and resilience across our water and wastewater operations. By leveraging smart technologies and data-driven decision-making, we are enhancing system performance, optimizing resources, and strengthening service for Immokalee.