IMU Fiber

IMU Fiber Connect with the Best! Your hometown internet, TV and phone provider for Indianola, Iowa.

03/21/2026

IMU Fiber TV customers. If you’re in the area experiencing a power outage, when power is restored your set top box may boot up faster than your router and fail to reconnect. If this happens please reboot your set top box and it should connect. You can reboot by disconnecting the power plug on the back left side of your set top box and then reconnecting it. This is the device that says Amino on the front of it. If you have any additional issues please give our support number a call at 515-961-9444 opt #1.

📣 Your opinion matters! We want to make your experience with IMU Fiber even better, and we want to hear directly from YO...
03/12/2026

📣 Your opinion matters! We want to make your experience with IMU Fiber even better, and we want to hear directly from YOU! Check your email (or possibly spam folder 😬) for a quick, 5 question survey. Your valuable feedback will help us improve and better serve you! 💬 Didn't get an email? Give us a call at 515.961.9444, Opt. 1 and let us update your account information so we make sure you get one.

Each Spring and Fall, cable companies experience a technical phenomenon called "sun outages." For a period of about a we...
03/02/2026

Each Spring and Fall, cable companies experience a technical phenomenon called "sun outages." For a period of about a week, the sun causes "solar interference" to all geostationary satellite signals. As the sun's path across the sky gets lower or higher each day, there are times when it is in a direct line behind a communication satellite that is sending signals to a receiving satellite dish here on earth. When the dish antenna is looking into the sun, the interference from the sun overrides the signals from the satellite. This is when a sun outage occurs.

Sun outages occur during the months of February/March and September/October and can last as long as 15 minutes a day and take place over a period of up to 10 days. The effects of a sun outage vary in degree from minimal to total outage throughout the 7-day period. Once it reaches its peak, the interference will gradually decrease, becoming less noticeable each day after.
Unfortunately, there is technically nothing we can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference at predictable times.
The sun outages are expected to last until Thursday, March 5th.

12/10/2025

A reminder to our TV customers that were part of the power outage overnight. Once power is restored your set top boxes will reboot faster than your router. This often causes the set top box to fail to connect to the network. Normally a reboot of the set top box will solve the problem. You can reboot the set top box by disconnecting it from power and reconnecting. If you have any problems please give us a call at 515-961-9444 opt #1.

12/08/2025

UPDATE ON APPLE ISSUES:

Apple has rerouted traffic off the faulty cache host and Apple App Store downloads and installs are working properly again.

12/07/2025

NOTICE TO CUSTOMERS:

We have been made aware of issues with downloading and updating applications from the Apple App Store. This is due to an issue with an upstream provider network not being fully functional but Apple traffic still being routed to it. A ticket has been opened with Apple to investigate the issue. A temporary work around is to use an alternative network, such as a cellular provider data service, while the issue is being resolved. We will provide updates as we receive them via our page.

Send a message to learn more

11/26/2025

A reminder to our TV customers that were part of the power outage overnight. When power is restored your set top boxes will reboot faster than your router. This often causes the set top box to fail to connect to the network. Normally a reboot of the set top box will solve the problem. You can reboot the set top box by disconnecting it from power and reconnecting. If you have any problems please give us a call at 515-961-9444 opt #1.

Send a message to learn more

Shoutout and big CONGRATULATIONS to our very own Technical Support Specialist, Aaron Gebhart.  Last week he participated...
10/13/2025

Shoutout and big CONGRATULATIONS to our very own Technical Support Specialist, Aaron Gebhart. Last week he participated in the Albuquerque International Balloon Fiesta where he took 1st place! Way to go Aaron and crew!

Each Spring and Fall, cable companies experience a technical phenomenon called "sun outages." For a period of about a we...
09/30/2025

Each Spring and Fall, cable companies experience a technical phenomenon called "sun outages." For a period of about a week, the sun causes "solar interference" to all geostationary satellite signals. As the sun's path across the sky gets lower or higher each day, there are times when it is in a direct line behind a communication satellite that is sending signals to a receiving satellite dish here on earth. When the dish antenna is looking into the sun, the interference from the sun overrides the signals from the satellite. This is when a sun outage occurs.

Sun outages occur during the months of February/March and September/October and can last as long as 15 minutes a day and take place over a period of up to 10 days. The effects of a sun outage vary in degree from minimal to total outage throughout the 7-day period. Once it reaches its peak, the interference will gradually decrease, becoming less noticeable each day after.

Unfortunately, there is technically nothing we can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference at predictable times.
Approximate dates and times of the outages will be from October 5, 2025 to October 11, 2025. Times and durations for individual channels will vary, but peak times will be roughly 12PM to 4PM.

09/05/2025

FYI for TV customers! The Chiefs vs Chargers game tonight is airing exclusively on YouTube which means it will not be available through our cable service. If you want to watch, you will need to go to YouTube and watch it from the NFL's official YouTube channel.

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Address

110 S B Street
Indianola, IA
50125

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15159619444

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