IMU Fiber

IMU Fiber Indianola Municipal Utilities is building a fiber network to every home and business! Follow us to learn more about the project and for regular updates
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Operating as usual

03/08/2021
Providing 100 percent of your daily recommended value.
03/05/2021

Providing 100 percent of your daily recommended value.

Providing 100 percent of your daily recommended value.

01/12/2021

We have a part time technical support position available at IMU Fiber! This is a front-line customer service position. Must be able to effectively communicate product and service information, feature functionality, answer billing questions, schedule installs and explain equipment usage to each customer for all services. If you like helping people, troubleshooting problems and need around 30 hours per week then take a look at the full job description.

https://www.indianola.com/careers/part-time-tier-i-technical-support-specialist/

01/06/2021

We will be performing system upgrades during the next 8 weeks. Work will be completed between 3:00 am and 5:00 am on Wednesday and Thursday mornings. There will be times when services are unavailable, however we do not expect any lengthy service outages. Performing this maintenance allows us to bring you the speed and reliability you've come to expect from IMU FIber. We appreciate your patience and understanding as we do our upgrades.

IMU fiber is Jim Clymond's legacy as he leaves utility board
12/10/2020
IMU fiber is Jim Clymond's legacy as he leaves utility board

IMU fiber is Jim Clymond's legacy as he leaves utility board

When you settle in your chair tonight and flip on the television while your kids stream their favorite YouTube videos and your spouse disappears to join a Zoom meeting, but

IMU Fiber
09/12/2018

IMU Fiber

IMU Fiber's cover photo
09/12/2018

IMU Fiber's cover photo

IMU Fiber's cover photo
06/26/2018

IMU Fiber's cover photo

When you look at your broadband bill today, you may discover some extra fees you weren’t expecting.  IMU Fiber won’t sur...
06/15/2018

When you look at your broadband bill today, you may discover some extra fees you weren’t expecting. IMU Fiber won’t surprise you with a “broadcast TV surcharge” or “regional sports surcharge”. Our goal is to make our fees as transparent as possible.

06/07/2018

We’re using social media to keep everyone updated on IMU Fiber. Help us spread the word by sharing our page with you friends!

One of the big advantages of having a community-owned telecommunications company like IMU Fiber is the fact that we exis...
06/04/2018

One of the big advantages of having a community-owned telecommunications company like IMU Fiber is the fact that we exist only to serve the citizens of Indianola and not to create profits for outside companies.
Local Is BETTER. BETTER is COMING

Address

110 S B St
Indianola, IA
50125

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(515) 961-9444

Products

Gigabit Internet, Cable TV, Telephone

Alerts

Be the first to know and let us send you an email when IMU Fiber posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

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Videos


Comments

severe pixilation on channel 5 again tonight
Severe pixilation on channel 59!!! frequently have trouble with this channel! What goes on here?
Lots of pixilating last couple of days. I know there was an upgrade, but, since that upgrade, I have problems with pixilation and skipping.
TV frozen, complete loss of service.
Where is my ESPN channel??
I have three units. (set top boxes). The on screen guide is gone on all the TVs. So, the restart function is gone as well as the guide that shows channel but no programming, 'no title' is the wording that displays on every channel since about 10 last night.
Why? This morning, while watching ABC channel (KCCI) I get the following message scrolled across my screen. Quote "A broadcast or cable system has issued a required monthly test for the following counties or areas: IOWA, at 8:59 a.m. Nov 4, 2020 effective until until 9:59 a.m. message from WHO AM" How or why did I get a message like this that interrupted the broadcast. The message was a bright green bar across the top of the screen. What is this? Where did it come from?
Issues connecting to various things this morning. I tried leaving voicemail with support, the voicemailbox is full. I have already reset the gateway modem. These issues are occurring on both a PC and an Android phone. Moving phone to cellular data resolves issue. Skype for Business keeps disconnecting or not connection. Citrix Xen Desktop Gateway services won't connect. Speedtest.net shows 0 upload speed (it never completes upload test).
Sept 23. Wednesday. Restart TV function continues to be intermittent. It works sometimes, and sometimes it does not. Also, I am having issues with the extended channels .. sometimes (I cannot detect a pattern) while I am watching a show, I just lose signal. That informational scroll across the screen saying that the signal is lost. Usually, I can change the channel and then go back and it will be there again. But, then, I have lost a few moments of whatever I was watching. Today, the channel guide is acting strangely, i.e. when I page through the guide, it takes a second or two for the guide to 'populate' the sections. Hate to complain, but, these may be issues that you may not know about. I would complain about internet on my laptop too, but, my laptop is old, so, I am not sure if the hesitation I have on there is due to the age of my laptop or the irregularity of the signal from IMU.
Saturday, 9/5/2020.. restart function not working again today.
Is there any way to increase the size of the TV guide? We have difficulty reading the guide with the size it is. On the old guide, there was an option to increase the size of print a little. Is there an alternate guide that can be used for people with difficulty reading the small print from across the room? The increased information is nice, but, we have trouble reading it.
Just lost channel 5 (ABC) ... not sure whose fault, but, thought I would let you know... probably weather related?