IMU Fiber

IMU Fiber Connect with the Best! Your hometown internet, TV and phone provider for Indianola

Operating as usual

#3 Iowa Hawkeyes will host #4 Penn State at Kinnick Stadium on Saturday at 3:00 PM, the game will be televised on Fox (c...
10/08/2021

#3 Iowa Hawkeyes will host #4 Penn State at Kinnick Stadium on Saturday at 3:00 PM, the game will be televised on Fox (channel 17). Be sure to tune in to watch the game and support the Hawks!

Iowa State is on a bye week so they have the weekend off but will be back in action next weekend when they face Kansas State.

#3 Iowa Hawkeyes will host #4 Penn State at Kinnick Stadium on Saturday at 3:00 PM, the game will be televised on Fox (channel 17). Be sure to tune in to watch the game and support the Hawks!

Iowa State is on a bye week so they have the weekend off but will be back in action next weekend when they face Kansas State.

More college football this weekend! #5 Iowa hosts Colorado State at 2:30 tomorrow on Fox Sports 1 (ch. 37).#14 Iowa Stat...
09/24/2021

More college football this weekend!

#5 Iowa hosts Colorado State at 2:30 tomorrow on Fox Sports 1 (ch. 37).

#14 Iowa State travels to Texas to play Baylor also at 2:30 tomorrow on Fox (ch. 17).

Make sure you have your TV's set to cheer on the Iowa teams!!

More college football this weekend!

#5 Iowa hosts Colorado State at 2:30 tomorrow on Fox Sports 1 (ch. 37).

#14 Iowa State travels to Texas to play Baylor also at 2:30 tomorrow on Fox (ch. 17).

Make sure you have your TV's set to cheer on the Iowa teams!!

After a well fought battle last weekend both the local teams are back in action this weekend! The 5th ranked Iowa Hawkey...
09/17/2021

After a well fought battle last weekend both the local teams are back in action this weekend!

The 5th ranked Iowa Hawkeyes are hosting the Kent State Golden Flashes in Kinnick Stadium at 2:30 PM which will be aired on the Big Ten Network (ch. 38).

The 14th ranked Iowa State Cyclones will be traveling to Las Vegas to play the UNLV Rebels at 9:30 PM on CBSSN. CBSSN is a channel that is not offered within our lineup. There are a few different options to stream that channel including YouTubeTV, Hulu TV, and FuboTV.

After a well fought battle last weekend both the local teams are back in action this weekend!

The 5th ranked Iowa Hawkeyes are hosting the Kent State Golden Flashes in Kinnick Stadium at 2:30 PM which will be aired on the Big Ten Network (ch. 38).

The 14th ranked Iowa State Cyclones will be traveling to Las Vegas to play the UNLV Rebels at 9:30 PM on CBSSN. CBSSN is a channel that is not offered within our lineup. There are a few different options to stream that channel including YouTubeTV, Hulu TV, and FuboTV.

We're growing! IMU Fiber has a full time Network Support Specialist position available. Come join the team at Indianola'...
09/16/2021
Careers

We're growing! IMU Fiber has a full time Network Support Specialist position available. Come join the team at Indianola's top internet provider. Fast paced, challenging and fun work environment. Plus a really short commute if you happen to live in Indianola!

Not looking for a fulltime position? No problem! We also have a part time Support Specialist position available as well.

Need flexible hours? This will work.

How about close to schools? Our office is less than 2 miles to all of them.

Simpson student wanting some real work experience with pay? Check it out!

Full job details for both can be found at: https://www.indianola.com/careers/

Employment Application Current Openings Network Support Specialist Part Time Support Specialist

It's the big weekend! #10 Iowa Hawkeyes vs #9 Iowa State Cyclones in Ames this weekend! Kickoff is at 3:30 on Saturday o...
09/09/2021

It's the big weekend! #10 Iowa Hawkeyes vs #9 Iowa State Cyclones in Ames this weekend! Kickoff is at 3:30 on Saturday on WOI (channel 5). If you have a friend or a neighbor who doesn't get that channel be sure to invite them over for the game!

Will the CyHawk trophy be going back to Iowa City again this year or will it find a new home in Ames? Let's hear some score predictions!!

It's the big weekend! #10 Iowa Hawkeyes vs #9 Iowa State Cyclones in Ames this weekend! Kickoff is at 3:30 on Saturday on WOI (channel 5). If you have a friend or a neighbor who doesn't get that channel be sure to invite them over for the game!

Will the CyHawk trophy be going back to Iowa City again this year or will it find a new home in Ames? Let's hear some score predictions!!

09/03/2021

IMU TV Customers - Another programming change to announce. Nexstar Media Group who owns WHO TV has decided to now program SportsGrid on channel 14 instead of WHO weather. SportsGrid is marketed as the nation’s first and only 24-hour program service dedicated to the passionate sports fantasy and wagering audience. We hope you enjoy the channel!

With college football coming back this weekend we want to make sure you don't miss the games!#17 Indiana Hoosiers at #18...
09/02/2021

With college football coming back this weekend we want to make sure you don't miss the games!

#17 Indiana Hoosiers at #18 Iowa Hawkeyes 2:30 PM on Big Ten Network (ch. 38)

University of Northern Iowa Panthers at #7 Iowa State Cyclones 3:30 PM on ESPN+.

Since ESPN+ is a streaming service provided by ESPN you would need to set up an account with them to be able to watch that game which you can do here https://plus.espn.com/

With college football coming back this weekend we want to make sure you don't miss the games!

#17 Indiana Hoosiers at #18 Iowa Hawkeyes 2:30 PM on Big Ten Network (ch. 38)

University of Northern Iowa Panthers at #7 Iowa State Cyclones 3:30 PM on ESPN+.

Since ESPN+ is a streaming service provided by ESPN you would need to set up an account with them to be able to watch that game which you can do here https://plus.espn.com/

09/01/2021

IMU Fiber TV customers - There is a new channel now available in our Sports Plus package! The ACC Network is now available on channel 309. This will replace ESPN Classic on channel 302 and bring you all the best sports action from the ACC conference. The ACC is a 15 member conference featuring schools such as Notre Dame, Duke, Clemson, North Carolina, Boston College, Louisville, Virginia and Florida State.

If you would like to subscribe to our Sports Plus Package that features channels such as the ACC, SEC, Pac12 and Big Ten give us a call at 515-961-9444.

*If you are a current Sports Plus subscriber and are not seeing the ACC Network on channel 309 please reboot your set top box.

08/16/2021

IMU Fiber will begin performing ONT (router) updates on Tuesday, August 24 during the overnight hours. Updates will be rolled out gradually to customers over the course of several nights and we are currently planning on everything being completed by Friday, September 3. Your ONT may reboot once the update is finished. If you are using your own wifi access device it may need to be rebooted to reconnect. If you experience any issues please contact us at 515-961-9444 or by emailing [email protected]. We appreciate your understanding as we perform this equipment update. Thanks for being an IMU Fiber customer!

03/08/2021
Providing 100 percent of your daily recommended value.
03/05/2021

Providing 100 percent of your daily recommended value.

Providing 100 percent of your daily recommended value.

01/12/2021

We have a part time technical support position available at IMU Fiber! This is a front-line customer service position. Must be able to effectively communicate product and service information, feature functionality, answer billing questions, schedule installs and explain equipment usage to each customer for all services. If you like helping people, troubleshooting problems and need around 30 hours per week then take a look at the full job description.

https://www.indianola.com/careers/part-time-tier-i-technical-support-specialist/

01/06/2021

We will be performing system upgrades during the next 8 weeks. Work will be completed between 3:00 am and 5:00 am on Wednesday and Thursday mornings. There will be times when services are unavailable, however we do not expect any lengthy service outages. Performing this maintenance allows us to bring you the speed and reliability you've come to expect from IMU FIber. We appreciate your patience and understanding as we do our upgrades.

IMU fiber is Jim Clymond's legacy as he leaves utility board
12/10/2020
IMU fiber is Jim Clymond's legacy as he leaves utility board

IMU fiber is Jim Clymond's legacy as he leaves utility board

When you settle in your chair tonight and flip on the television while your kids stream their favorite YouTube videos and your spouse disappears to join a Zoom meeting, but

IMU Fiber
09/12/2018

IMU Fiber

IMU Fiber's cover photo
09/12/2018

IMU Fiber's cover photo

IMU Fiber's cover photo
06/26/2018

IMU Fiber's cover photo

When you look at your broadband bill today, you may discover some extra fees you weren’t expecting.  IMU Fiber won’t sur...
06/15/2018

When you look at your broadband bill today, you may discover some extra fees you weren’t expecting. IMU Fiber won’t surprise you with a “broadcast TV surcharge” or “regional sports surcharge”. Our goal is to make our fees as transparent as possible.

06/07/2018

We’re using social media to keep everyone updated on IMU Fiber. Help us spread the word by sharing our page with you friends!

One of the big advantages of having a community-owned telecommunications company like IMU Fiber is the fact that we exis...
06/04/2018

One of the big advantages of having a community-owned telecommunications company like IMU Fiber is the fact that we exist only to serve the citizens of Indianola and not to create profits for outside companies.
Local Is BETTER. BETTER is COMING

Address

110 S B St
Indianola, IA
50125

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(515) 961-9444

Products

Gigabit Internet, Cable TV, Telephone

Alerts

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Comments

severe pixilation on channel 5 again tonight
Severe pixilation on channel 59!!! frequently have trouble with this channel! What goes on here?
Lots of pixilating last couple of days. I know there was an upgrade, but, since that upgrade, I have problems with pixilation and skipping.
TV frozen, complete loss of service.
Where is my ESPN channel??
I have three units. (set top boxes). The on screen guide is gone on all the TVs. So, the restart function is gone as well as the guide that shows channel but no programming, 'no title' is the wording that displays on every channel since about 10 last night.
Why? This morning, while watching ABC channel (KCCI) I get the following message scrolled across my screen. Quote "A broadcast or cable system has issued a required monthly test for the following counties or areas: IOWA, at 8:59 a.m. Nov 4, 2020 effective until until 9:59 a.m. message from WHO AM" How or why did I get a message like this that interrupted the broadcast. The message was a bright green bar across the top of the screen. What is this? Where did it come from?
Issues connecting to various things this morning. I tried leaving voicemail with support, the voicemailbox is full. I have already reset the gateway modem. These issues are occurring on both a PC and an Android phone. Moving phone to cellular data resolves issue. Skype for Business keeps disconnecting or not connection. Citrix Xen Desktop Gateway services won't connect. Speedtest.net shows 0 upload speed (it never completes upload test).
Sept 23. Wednesday. Restart TV function continues to be intermittent. It works sometimes, and sometimes it does not. Also, I am having issues with the extended channels .. sometimes (I cannot detect a pattern) while I am watching a show, I just lose signal. That informational scroll across the screen saying that the signal is lost. Usually, I can change the channel and then go back and it will be there again. But, then, I have lost a few moments of whatever I was watching. Today, the channel guide is acting strangely, i.e. when I page through the guide, it takes a second or two for the guide to 'populate' the sections. Hate to complain, but, these may be issues that you may not know about. I would complain about internet on my laptop too, but, my laptop is old, so, I am not sure if the hesitation I have on there is due to the age of my laptop or the irregularity of the signal from IMU.
Saturday, 9/5/2020.. restart function not working again today.
Is there any way to increase the size of the TV guide? We have difficulty reading the guide with the size it is. On the old guide, there was an option to increase the size of print a little. Is there an alternate guide that can be used for people with difficulty reading the small print from across the room? The increased information is nice, but, we have trouble reading it.
Just lost channel 5 (ABC) ... not sure whose fault, but, thought I would let you know... probably weather related?