Comments
severe pixilation on channel 5 again tonight
Severe pixilation on channel 59!!! frequently have trouble with this channel! What goes on here?
Lots of pixilating last couple of days. I know there was an upgrade, but, since that upgrade, I have problems with pixilation and skipping.
TV frozen, complete loss of service.
Where is my ESPN channel??
I have three units. (set top boxes). The on screen guide is gone on all the TVs. So, the restart function is gone as well as the guide that shows channel but no programming, 'no title' is the wording that displays on every channel since about 10 last night.
Why? This morning, while watching ABC channel (KCCI) I get the following message scrolled across my screen. Quote "A broadcast or cable system has issued a required monthly test for the following counties or areas: IOWA, at 8:59 a.m. Nov 4, 2020 effective until until 9:59 a.m. message from WHO AM" How or why did I get a message like this that interrupted the broadcast. The message was a bright green bar across the top of the screen. What is this? Where did it come from?
Issues connecting to various things this morning. I tried leaving voicemail with support, the voicemailbox is full. I have already reset the gateway modem. These issues are occurring on both a PC and an Android phone. Moving phone to cellular data resolves issue.
Skype for Business keeps disconnecting or not connection.
Citrix Xen Desktop Gateway services won't connect.
Speedtest.net shows 0 upload speed (it never completes upload test).
Sept 23. Wednesday. Restart TV function continues to be intermittent. It works sometimes, and sometimes it does not. Also, I am having issues with the extended channels .. sometimes (I cannot detect a pattern) while I am watching a show, I just lose signal. That informational scroll across the screen saying that the signal is lost. Usually, I can change the channel and then go back and it will be there again. But, then, I have lost a few moments of whatever I was watching. Today, the channel guide is acting strangely, i.e. when I page through the guide, it takes a second or two for the guide to 'populate' the sections. Hate to complain, but, these may be issues that you may not know about. I would complain about internet on my laptop too, but, my laptop is old, so, I am not sure if the hesitation I have on there is due to the age of my laptop or the irregularity of the signal from IMU.
Saturday, 9/5/2020.. restart function not working again today.
Is there any way to increase the size of the TV guide? We have difficulty reading the guide with the size it is. On the old guide, there was an option to increase the size of print a little. Is there an alternate guide that can be used for people with difficulty reading the small print from across the room? The increased information is nice, but, we have trouble reading it.
Just lost channel 5 (ABC) ...
not sure whose fault, but, thought I would let you know... probably weather related?
