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Indianola Municipal Utilities

Indianola Municipal Utilities Indianola Municipal Utilities is located in Indianola, Iowa and provides the city with electric, wat

Operating as usual

Today is the Day!Please join us 11am-1pm for IMU's Customer Appreciation Event.We will be providing Hot Dogs, Chips, Coo...
10/12/2022

Today is the Day!

Please join us 11am-1pm for IMU's Customer Appreciation Event.

We will be providing Hot Dogs, Chips, Cookies and an assortment of drinks.

1300 E Iowa
Indianola IA 50125

10/11/2022

10/11/2022

Our [email protected] email is not working and we are unsure of an eta. If you are trying to email a service application or anything else please stop by our office 210 W 2nd Ave.

IMU Customer Appreciation Day is coming soon!October 12, 202211am-1pm1300 E Iowa StWe'll be providing Food and Drinks as...
10/05/2022

IMU Customer Appreciation Day is coming soon!

October 12, 2022

11am-1pm

1300 E Iowa St

We'll be providing Food and Drinks as a "Thank You" to our great Customers!

Come see the CSRs at IMU and vote for your favorite pumpkin!
09/30/2022

Come see the CSRs at IMU and vote for your favorite pumpkin!

Come visit us at the IMU Fiber tent!
09/09/2022

Come visit us at the IMU Fiber tent!

IMU celebrates Karen Peters this week!National Payroll Week (NPW) celebrates payroll professionals. Payday Friday's woul...
09/08/2022

IMU celebrates Karen Peters this week!

National Payroll Week (NPW) celebrates payroll professionals. Payday Friday's wouldn't be possible without the people who make it happen!

So recognize the ones who make those calculations goes through.

09/02/2022

IMU will be closed Monday, September 5, 2022 In Observance of Labor Day.

09/02/2022

Update: All power has been restored. Please call 515-961-9444 if you have any issues

Indianola Municipal Utilities
IMU Electric Team is working to get power restored to parts of the West Side of town. If you are experiencing a power outage we hope to have everyone back up and running soon.

Smart home equipment can provide useful information in real time to allow you to adjust your home energy usage.  This im...
08/31/2022

Smart home equipment can provide useful information in real time to allow you to adjust your home energy usage. This image is from a Smart Thermostat and shows the history of how long an air conditioner ran each day. The numbers in Red are that day’s high and low temperature. Your homes energy usage changes with your habits and the weather. In general, the warmer the day, the more your home’s AC needs to work to maintain your comfort. Click on the link to see the MEAN Rebate incentives for purchasing a Smart Thermostat.https://mean.nmppenergy.org/sites/default/files/MEAN%20Energy%20Efficiency%20programs/Program%20Flyers/mean-energy-efficiency-smart-thermostat-flyer.pdf

IMU Electric Crews out working on a new housing development!  Thanks for the view National Balloon Classic!
08/05/2022

IMU Electric Crews out working on a new housing development! Thanks for the view National Balloon Classic!

08/01/2022

811 is just three digits -- and really two of them are the same number -- so why not use it? Sure, 911 is just as simple, but it's much less fun. Contact 811 before starting any project that involves moving dirt and avoid having that other number. Learn more at www.safeexcavator.com.

Peak Alert:With the extreme heat expected Tuesday August 2nd, Wednesday August 3rd and Saturday August 6th, we ask custo...
08/01/2022

Peak Alert:
With the extreme heat expected Tuesday August 2nd, Wednesday August 3rd and Saturday August 6th, we ask customers to reduce their electric usage to help manage the electric load demand.

We are asking customers to conserve energy during the peak demand times.

Peak demand is the time when consumer demand for electricity is at its highest. Peak periods tend to be in the afternoon between 3:00 pm - 7:00 pm during summer months.

You can limit electrical usage by:

Set your thermostat a few degrees higher in the summer to reduce your electrical usage.

Close shades and drapes during the heat of the day to help keep your house cool.

Keep registers clean and clear of furniture and other obstructions to make sure air can circulate freely in your home. Keep your air conditioner unit clear of grass, weeds and shrubs to allow air to flow over its cooling coils.

Use heat-generating appliances, like ovens, dishwashers and clothes dryers early in the morning or late in the evening when temperatures are cooler. Hang clothes to dry and use outdoor grills to avoid turning on appliances.

Thank you for your cooperation and helping keep costs as low as possible for all our customers!

07/25/2022

For all IMU Water Customers your drinking water is safe and there is no boil order for the City of Indianola. If you have family or friends that live outside of the City limits then they may be on a boil order from Warren Water.

These ladies right here hardly ever get a phone call telling them great job by a customer. They work hard every day to m...
06/22/2022

These ladies right here hardly ever get a phone call telling them great job by a customer. They work hard every day to make sure the IMU customer service center operates smoothly! Next time any IMU customer calls in needing assistance be sure to tell them what a great job they are doing! Customer service is a thankless job. I would like to say thank you and great job for all you hard work you bring to IMU everyday!

June, 2022Indianola Municipal Utilities offers cash incentive for installing a smart thermostatIndianola Municipal Utili...
06/14/2022
Energy Efficiency Programs | MEAN - Municipal Energy Agency of Nebraska

June, 2022

Indianola Municipal Utilities offers cash incentive for installing a smart thermostat

Indianola Municipal Utilities, in partnership with its wholesale electric power supplier, the Municipal Energy Agency of Nebraska, provides a cash incentive for purchasing a smart thermostat for residential homes to help save on energy costs.

The program provides a cash incentive of up to $100 paid directly to residential customers to help cover the cost of installing a qualifying smart thermostat, which can be programmed to turn down during times when sleeping or not at home. Residential customers can save as much as 10 percent each year on heating and cooling by turning your thermostat back 7-10 degrees for eight hours a day from its normal setting, according the the U.S. Department of Energy.

The program is one of five energy efficiency programs offered through Indianola Municipal Utilities in partnership with the Municipal Energy Agency of Nebraska. Each program provides cash incentives for homeowners for making energy efficient upgrades.

The other four programs include:
Cooling system Tune-Up Program
The program provides a $30 cash incentive to residential homeowners who have their cooling system tuned up by a HVAC contractor, regardless of what type or age of cooling system (air conditioner or air/water source heat pump).

Commercial LED Lighting Program
Provides cash incentives paid directly to commercial customers to help cover the cost of lighting upgrades and replacements.

Attic Insulation Program
The Attic Insulation Program provides cash incentives of $0.15/per square foot with a maximum incentive of $300 per existing residential dwelling for attic insulation.

High Efficiency Heat Pump Program
Provides cash incentives from $400 to $3,000 to residential homeowners who are installing a new heat pump system to their residential single-family dwelling.

All five programs are available to customers of Indianola Municipal Utilities. For more information on each program, go to https://mean.nmppenergy.org/about/energy-efficiency-programs to download program guidelines and application forms.

The Municipal Energy Agency of Nebraska, in partnership with the local electric utilities it serves, provides a suite of energy efficiency programs that offer cash incentives paid directly to customers to help cover the cost of energy efficient upgrades. A list of eligible MEAN communities can be fo...

05/27/2022

IMU will be closed Monday May 30, 2022 in observation of Memorial Day.

04/21/2022

SCAM ALERT!
If you receive a phone call from someone claiming to be with the "Electric Company" and they are threatening "disconnect within 30 minutes" if you do not make payment...PLEASE give us a call at 515-961-9444 and confirm your account status.

We DO NOT call customers prior to disconnect, and are here Monday-Friday 8-5 to discuss your account information.

03/17/2022

*Repairs are now completed and the streets have been reopened*

There is a water main break affecting the 800 and 900 blocks of E Franklin Ave as well as the 600 block of N 6th Pl. Water will be off and the streets closed for a minimum of 4 hours while crews make repairs.

01/11/2022

Update: All services have been restored. Please call 515-961-9444 if you are experiencing and issues.

IMU Water crews are responding to a water main break on the 1500 block of W Boston. Water Services will be affected on the 1500 block of W Boston, 1500 block of W Clinton, 200-300 block of N M St and 200-300 N N St.

With the temperatures dropping, here are some tips to keep your home's pipes from freezing!
12/31/2021

With the temperatures dropping, here are some tips to keep your home's pipes from freezing!

12/15/2021

Electric crews at IMU is standing by in the event of wind damage from today’s predicted weather event, to minimize the impact of any downed trees, electrical lines, and the power outages that might occur.

The National Weather Service has stated the potential for straight line winds with gusts up to 100 mph. Please be aware of the progression of this storm and take reasonable safety precautions as needed.

12/14/2021

Water services will be interrupted near the 1200 block of E Clinton and the 300 block of N 11th St while crews replace some fire hydrants in the area. The streets will be closed during these repairs as well. Thank you for your patience!

The National Weather Service has issued a High Wind Warning for most of Iowa, including Indianola.  Winds West to Southw...
12/14/2021

The National Weather Service has issued a High Wind Warning for most of Iowa, including Indianola. Winds West to Southwest 30 to 40 mph with gusts of 60 to 70 mph are expected.

These high winds can blow down trees and power lines.

As a reminder if you come across a downed power line:
1) Assume the line is energized and stay as far away as you can.
2) Call 911
3) Do not drive over downed power lines.
4) Stay in your car.
5) If you must evacuate, jump away and land with both feet together. ...
6) Shuffle away to safety.

High Wind Warning

URGENT - WEATHER MESSAGE
National Weather Service Des Moines IA
409 AM CST Tue Dec 14 2021

IAZ024-025-033>037-044>048-057>060-070>073-081>084-092>095-141815-
/O.UPG.KDMX.HW.A.0001.211215T1800Z-211216T0600Z/
/O.NEW.KDMX.HW.W.0002.211215T1800Z-211216T0600Z/
Humboldt-Wright-Sac-Calhoun-Webster-Hamilton-Hardin-Crawford-Carroll-Greene-Boone-Story-Audubon-Guthrie-Dallas-Polk-Cass-Adair-Madison-Warren-Adams-Union-Clarke-Lucas-Taylor-Ringgold-Decatur-Wayne-

Including the cities of Humboldt, Eagle Grove, Clarion, Belmond, Sac City, Lake View, Odebolt, Wall Lake, Schaller, Early,Rockwell City, Manson, Lake City, Pomeroy, Fort Dodge, Webster City, Iowa Falls, Eldora, Ackley, Denison, Carroll, Jefferson, Boone, Ames, Audubon, Exira, Guthrie Center, Panora, Bayard, Casey, Perry, Waukee, Adel, Des Moines, Atlantic, Greenfield, Stuart, Adair, Fontanelle, Winterset, Earlham, Indianola, Norwalk, Carlisle, Corning, Creston, Osceola, Chariton, Bedford, Lenox, New Market, Mount Ayr, Lamoni, Leon, Corydon, Seymour, Allerton, and Humeston
409 AM CST Tue Dec 14 2021

...HIGH WIND WARNING IN EFFECT FROM NOON WEDNESDAY TO MIDNIGHT CST WEDNESDAY NIGHT...

* WHAT...West to Southwest 30 to 40 mph with gusts of 60 to 70 mph expected.

* WHERE...Much of Iowa.

* WHEN...From noon Wednesday to midnight CST Wednesday night.

* IMPACTS...Damaging winds will blow down trees and power lines.
Widespread power outages are expected. Travel will be difficult, especially for high profile vehicles.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

People should avoid being outside in forested areas and around trees and branches. If possible, remain in the lower levels of your home during the windstorm, and avoid windows. Use caution if you must drive.

12/10/2021

Electric services in the North East portion of the City may be disrupted temporarily while MidAmerican crews are making necessary repairs in the area.
This will mainly affect the 1100 and 1000 block of N 7th Ct.

11/30/2021

Please read! This is happening again it seems and we want to reiterate that this is a scam that we are not a part of.

Indianola Municipal Utilities Customer Service Office will be closed Thursday and Friday November 25th and 26th in obser...
11/23/2021

Indianola Municipal Utilities Customer Service Office will be closed Thursday and Friday November 25th and 26th in observence of Thanksgiving.

Veterans DayThe 11th hour of the 11th day of the 11th month in 1918 was when World War 1 ended.Today we honor the nation...
11/11/2021

Veterans Day

The 11th hour of the 11th day of the 11th month in 1918 was when World War 1 ended.

Today we honor the nation's Veterans, past and present, for their sacrifice and service.

Before they served the Indianola community by working at IMU, these two gentlemen served their country:

Rod Powers, IMU Water Department
Jeromy Hoffman, IMU Fiber Department

Join us in thanking all Veterans for their service. If you happen to see these two out and about today, thank them for their service to our country and continued service to our community!

10/20/2021

SCAM ALERT!
If you receive a phone call from someone claiming to be with the "Electric Company" and they are threatening "disconnect within 30 minutes" if you do not make payment...PLEASE give us a call at 515-961-9444 and confirm your account status.

We DO NOT call customers prior to disconnect, and are here Monday-Friday 8-5 to discuss your account information.

09/27/2021
Never Forget
09/11/2021

Never Forget

IMU is taking bids on surplus items. Bids are due to Chris Longer by Friday September 24, 2021 at 2:00 pm. Bids received...
09/10/2021

IMU is taking bids on surplus items. Bids are due to Chris Longer by Friday September 24, 2021 at 2:00 pm. Bids received after this date and time will be rejected.

Bids can be submitted the following ways:
• Dropped off at 210 West 2nd Avenue
• Mailed to – IMU, Chris Longer, PO Box 356, Indianola, IA 50125
Bids need to include the following:
• Name of person placing the bid.
• Address of person placing the bid.
• Phone number of the person placing the bid.
• Lot number you are bidding on.
• Bid amount for the lot (total bid for the lot).
• If you are bidding on more than one lot, please make sure to clarify each lot you are bidding on and the bid amount for each lot.

Lot 1 – Concrete Barricades (7 Barricades) – 2’X2’X6’ (Approximate weight of each barricade is 3,500 pounds)

Lot 2 – Concrete Barricades (6 Barricades) – 2’X2’X6’ (Approximate weight of each barricade is 3,500 pounds)

Lot 5 – Concrete Barricades (6 Barricades) – 2’X2’X6’ (Approximate weight of each barricade is 3,500 pounds)

Lot 6 – Concrete Barricades (6 Barricades) – 2’X2’X6’ (Approximate weight of each barricade is 3,500 pounds)

Lot 7 – Concrete Barricades (6 Barricades) – 2’X2’X6’ (Approximate weight of each barricade is 3,500 pounds)

Lot 8 - Wood Pole Pile

IMU can assist with loading but the successful bidder is responsible for transportation and unloading.
IMU can refuse to load items onto successful bidders’ trailer if IMU determines it’s not safe.
IMU is not responsible for damage to successful bidders’ trucks or trailers.
You will need to schedule loading out items. Monday – Friday 7:30 am – 2:30 pm
All items need to be picked up by October 8, 2021.
Successful bidder will be required to sign a waiver.
All items must be paid for in full before they can be loaded.
IMU reserves the right to decline any and all bids.

Address

210 W 2nd Ave
Indianola, IA
50125

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(515) 961-9444

Alerts

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