Ipswich Utilities Department

05/29/2026

Take control of your energy savings with our Connected Homes Program! Enroll eligible smart devices, reduce energy use during peak times, and earn monthly incentives for participating. Visit our website to learn more and enroll.

05/28/2026

Amended Water Management Regulations now require public water suppliers to restrict nonessential outdoor water uses during droughts declared by the Secretary of Energy and Environmental Affairs.

On May 22, 2026 Energy and Environmental Affairs (EEA) Secretary Rebecca Tepper declared a Level 3 – Critical Drought for the Northeast Region, which includes Essex, Middlesex and Suffolk Counties, as well as the Town of Brookline. The designation follows years of below-average rainfall and declining streamflow across the state, signaling worsening drought conditions and increasing stress on local water supplies.

While the Town of Ipswich reservoir system is currently at full capacity, the regions is experiencing a significant rainfall deficit. Therefore, the Water Department is moving the Drought Status from Moderate to Severe. The associated action level prohibits all outdoor water use. This ban is being imposed in accordance with the Town of Ipswich Drought Management Plan and are effective immediately.

05/15/2026

04/22/2026

Happy Earth Day from Ipswich Utilities!

This Earth Day, we’re highlighting simple ways to conserve energy and water while strengthening a more sustainable community.

Reducing electricity use, fixing leaks, and being mindful of daily consumption all help protect our natural resources and lower costs.

We also encourage customers to take advantage of our ReSource energy audits to find personalized opportunities to improve home or business efficiency. Call 866-306-0909 to schedule an audit.

And don’t forget about our Connected Homes Program—a demand response program that helps reduce strain on the electric grid during peak times while rewarding participating customers. visit https://nextzero.org/ipswich/connected-homes/ to learn more!

Small actions today create a stronger, greener Ipswich tomorrow.

04/22/2026

Reminder that our Annual Hydrant Flushing program is underway!

Please check out our website for more information at https://www.ipswichma.gov/387/Helpful-Customer-Information

For customers experiencing dirty water, the best way to clear discolored or cloudy water from your tap is to try running the cold water at full pressure for several minutes (up to 15). This removes any discolored water or trapped air that may have entered the pipes in your house, and pulls fresh drinking water from the pipes in the street. As a precaution, avoid running hot water if the cold water is still discolored to prevent discolored water from entering the hot water tank.

04/09/2026

🚨 Newsflash:

On Friday April 10th, a representative of our joint action agency-MMWEC, will be in the area conducting a limited infrastructure survey as part of a research project. This survey will include a visual review and mapping of select utility poles along Linebrook Road and in the Washington Street area.

The representative will be clearly identifiable by official clothing and a badge.

If you have any questions, please contact our business office at 978-356-6635.

04/07/2026

Annual Hydrant Flushing to begin April 13th!

Please check out our website for more information at https://www.ipswichma.gov/387/Helpful-Customer-Information

For customers experiencing dirty water, the best way to clear discolored or cloudy water from your tap is to try running the cold water at full pressure for several minutes (up to 15). This removes any discolored water or trapped air that may have entered the pipes in your house, and pulls fresh drinking water from the pipes in the street. As a precaution, avoid running hot water if the cold water is still discolored to prevent discolored water from entering the hot water tank.

03/30/2026

We're hosting an info session on the Energy Saver Home Loan Program!

During this session, our team will walk you through program benefits, eligibility, application steps, and answer any questions you may have.

We hope you’ll join us for an informative and interactive conversation!

📅 Date: April 8, 2026
⏰ Time: 7:00 PM (EST)
💻 Format: Live Virtual Session
🔗 Register at cetonline.org/events

03/18/2026

🌷💧 It’s Fix a Leak Week and spring has almost sprung!

After a long, freezing winter, your sprinkler system might be waking up with a few… issues. ❄️➡️💦 As everything thaws out, now’s the perfect time to check for leaks before your yard turns into an accidental water park.

A tiny outdoor leak can waste thousands of gallons!!!

👀 Give your system a quick once-over:

Check for broken or cracked sprinkler heads

Look for soggy spots or unexpected puddles

Check the backflow preventer on your irrigation system to make sure it isn't broken or spraying water.