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This is a limited public forum. We appreciate your participation and engagement with us.

This account is not a public forum, and limits comments to specific subject matter related to The Ipswich Utilities Department and its operations.

*Account not monitored 24/7*

For Emergencies, or to report an outage or other matter, please call our office anytime at (978) 356-6635.

**TERMS OF USE**

Welcome to the official social media platforms for the Town of Ipswich Utilities Department. To ensure a positive and respectful environment, please read and adhere to the following Terms of Use:

1. Code of Conduct:
• Be respectful and courteous in your interactions with other users and The Town of Ipswich Utilities Department.
• Avoid posting content that is offensive, discriminatory, or violates any applicable laws.
• Do not engage in personal attacks or harassment.

2. Content Guidelines:
• Ensure that your contributions are relevant to the discussions and topics related to The Town of Ipswich Utilities Department.
• Do not post spam, advertisements, or any form of self-promotion without prior authorization.
• Do not share confidential or sensitive information.

3. Moderation:
• The Town of Ipswich Utilities Department reserves the right to moderate and remove content that violates these Terms of Use.
• Users who repeatedly violate the terms may be blocked or restricted from participating.

4. User Responsibility:
• Users are responsible for their own posts and the consequences of sharing information online.
• The Town of Ipswich Utilities Department is not responsible for the accuracy or reliability of user-generated content.

5. Privacy:
• Avoid sharing personal information, such as addresses, phone numbers, or financial details, in public discussions.
• The Town of Ipswich Utilities Department will handle your personal information in accordance with its privacy policy.

6. Intellectual Property:
• Respect the intellectual property rights of others, including The Town of Ipswich Utilities Department
• Do not post content that infringes on copyrights, trademarks, or other proprietary rights.

7. Compliance with Laws:
• Users must comply with all applicable local, state, and federal laws when using The Town of Ipswich Utilities Department social media platforms.

8. Contact Information:
• For inquiries or concerns related to these Terms of Use, please contact [email protected] or call 978-356-6635

9. Changes to Terms:
• The Town of Ipswich Utilities Department reserves the right to update or modify these Terms of Use at any time. Users are encouraged to review them periodically. By using The Town of Ipswich Utilities Department social media platforms, you agree to abide by these Terms of Use. Failure to comply may result in the removal of content, restriction of access, or other actions deemed necessary by The Town of Ipswich Utilities Department. Thank you for your cooperation and for being a valued member of our community!

🍂 Fall Safety Tip: Look Up Before You Trim!As you clean up your yard this fall, be extra careful when trimming trees and...
10/13/2026

🍂 Fall Safety Tip: Look Up Before You Trim!

As you clean up your yard this fall, be extra careful when trimming trees and bushes near electric lines. Never trim branches that are touching or growing near power lines—even a small mistake can be dangerous.

If you’re unsure whether it’s safe, step back and call a qualified professional. A little caution can help keep you, your family, and our community safe this fall.

Look up. Stay back. Stay safe!

Thank You, Ipswich!As Public Power Week comes to a close, we want to say thank you to everyone who celebrated with us th...
10/10/2026

Thank You, Ipswich!

As Public Power Week comes to a close, we want to say thank you to everyone who celebrated with us this week!

At the Ipswich Electric Light Department, we’re proud to be community-owned and locally operated. Public power means more than keeping the lights on — it means being part of the community we serve, working with our neighbors, and being here when you need us.

We’re proud to serve Ipswich and grateful for the support, questions, conversations, and connections we’ve shared this week.

From our team to our community — thank you for making Ipswich home, and thank you for making public power possible.

Proud to be Ipswich. Proud to be public power.

Safety Comes First at IELDDuring Public Power Week, we’re celebrating the people, service, and community that make publi...
10/09/2026

Safety Comes First at IELD

During Public Power Week, we’re celebrating the people, service, and community that make public power special — but there’s one thing that always comes first at Ipswich Electric Light Department: safety.

Keeping electricity reliable is important, but keeping our employees, customers, and community safe is our highest priority. From the lineworkers working on the system to the crews responding to outages and the staff supporting customers every day, safety is part of every decision we make.

For our electric crews, that means following careful procedures, using the right equipment, maintaining our infrastructure, and treating every electrical situation with caution and respect.

For our customers, safety means things like staying away from downed power lines, calling IELD when you see a potential electrical hazard, and never assuming a line is safe because it appears to be inactive.

Public power means being part of the same community we serve. Our neighbors, friends, and family members are the people who depend on us — and that makes safety personal.

đź’ˇ Reliable power. Local service. Safety first.

That’s public power at IELD.

Public Power. Local People. Reliable Service.When you receive your electric service from Ipswich Electric Light Departme...
10/08/2026

Public Power. Local People. Reliable Service.

When you receive your electric service from Ipswich Electric Light Department (IELD), your utility is right here in the community.

As a public power utility, IELD is locally owned and operated. Our electric department is accountable to the people we serve, and our employees live and work in the communities around us. That local connection matters—especially when it comes to keeping the lights on.

From maintaining and upgrading our electric infrastructure to responding to outages and preparing for severe weather, reliability is at the heart of what we do every day. Our team works behind the scenes—and sometimes in the rain, snow, heat, and middle of the night—to keep electricity flowing safely and reliably to our customers.

Public power means local decision-making, local service, and a commitment to the community we call home.

This Public Power Week, we're proud to celebrate the people who keep Ipswich powered. đź’ˇ

Come meet the people behind your public power!Public Power Week is a great time to celebrate what makes community-owned ...
10/07/2026

Come meet the people behind your public power!

Public Power Week is a great time to celebrate what makes community-owned electricity special — local people, local service, and a direct connection to the community we serve.

Join the Ipswich Electric Light Department on Tuesday, October 7 at 10 a.m. for coffee, donuts, conversation, and a chance to get to know some of the folks who keep Ipswich powered every day.

We’ll be talking about electric rebates, understanding your bill, financial assistance programs, energy efficiency, where Ipswich gets its power, how our local electric system works, and more.

Have a question about your electric service? Come ask us! No robots, no phone trees — just real people who are here to help. 💡

đź“Ť Ipswich Council on Aging
đź“… Wednesday, October 7
⏰ 10:00 a.m.

We’d love to see you!

Sometimes, you just want to talk to a real person.At IELD, you can.As a locally operated public power utility, we know ...
10/06/2026

Sometimes, you just want to talk to a real person.

At IELD, you can.

As a locally operated public power utility, we know that good customer service means more than answering a phone call. It means listening, helping solve a problem, answering your questions, and knowing that the person on the other end of the line is part of your community.

No endless phone tree. No wondering which department you need. No feeling like you're just another account number.

Just real people helping real customers.

That's one of the things we love about being a public power utility—and we're proud to be here for our neighbors, whether you have a question about your bill, an outage, energy savings, or just aren't sure where to start.

Local utility. Local people. Real conversations. 💡❤️

Learning about electricity starts with curiosity!In honor of Public Power Week, Ipswich Electric Light Department is exc...
10/05/2026

Learning about electricity starts with curiosity!

In honor of Public Power Week, Ipswich Electric Light Department is excited to donate a Snap Circuits kit to the Ipswich Public Library’s Library of Things!

We encourage kids — and those who are young at heart! — to check it out, experiment, and have some fun while learning about how electricity works and how renewable energy can power our world.

From building circuits to exploring energy concepts, it’s a hands-on way to spark curiosity and maybe even inspire the next generation of engineers, electricians, and energy innovators!

Stop by the library, borrow the kit, and get charged up about learning!

Happy Public Power Week! We’re celebrating all month long with a little STEM fun from IELD! Throughout October, we’ll be...
10/04/2026

Happy Public Power Week!

We’re celebrating all month long with a little STEM fun from IELD!

Throughout October, we’ll be giving away mini battery-powered fan STEM kits for kids ages 8+. It’s a hands-on way for kids to learn about electricity by actually using electricity to build something!

What’s included? A mini fan kit that lets kids explore how electrical energy powers a motor and turns into motion.

A few important notes:
• Kits must be picked up by an adult.
• Adult supervision is required during assembly and use.
• Supplies are limited, so grab one while they last!

We love helping the next generation of Ipswich innovators, engineers and energy enthusiasts learn how electricity works — and have a little fun along the way.

Stay tuned for more Public Power Week celebrations throughout October!

Happy Public Power Week from your community-owned IELD!

Public Power Week is next week!Come meet the people behind your public power!Public Power Week is a great opportunity to...
10/02/2026

Public Power Week is next week!

Come meet the people behind your public power!

Public Power Week is a great opportunity to learn more about your local electric department and the people who are here to serve you. Since IELD is community-owned, you can talk directly with the people who work here and get answers to your questions.

Join us at the Ipswich Council on Aging on Wednesday, October 7 at 10 a.m. for coffee, donuts, and conversation.

We’ll share information about:

đź’ˇ Understanding your electric bill
đź’° Electric rebates and financial assistance programs
🏠 Ways to save energy and make your home more comfortable
⚡ Where Ipswich gets its power
🔌 How our local electric system works
âť“ And answers to your questions!

Whether you have a question about your bill, want to learn about available programs, or simply want to meet the people behind your local electric service, we’d love to see you!

đź“Ť Ipswich Council on Aging
đź“… Wednesday, October 7
⏰ 10:00 a.m.

Come have a cup of coffee, ask a question, and get to know your local public power team!

As the leaves start to change and yard cleanup begins, consider making the switch to quiet, cordless, battery-powered ya...
09/30/2026

As the leaves start to change and yard cleanup begins, consider making the switch to quiet, cordless, battery-powered yard equipment.

ReSource Ipswich offers rebates on qualifying electric lawn mowers, leaf blowers, snowblowers, and other yard equipment—helping you save while keeping your neighborhood quieter and cleaner!

Learn more and get started by calling (866) 306-0909.

Address

272 High Street
Ipswich, MA
01938

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 12pm

Telephone

(978) 356-6635

Website

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