Hecla Water Association

06/08/2026

WATER OUTAGE ALERT: CREWS ARE RESPONDING TO A MAIN LINE WATER BREAK ALONG STATE ROUTE 243. CUSTOMERS BETWEEN THE 9 AND 10 MILE MARKERS WILL NOTICE LOWER WATER PRESSURE OR LOSS OF SERVICE UNTIL REPAIRS ARE COMPLETE.

05/08/2026

WATER OUTAGE ALERT: CREWS ARE RESPONDING TO A MAIN LINE WATER BREAK ALONG STATE ROUTE 93. CUSTOMERS BETWEEN THE 4 AND 6 MILE MARKERS, INCLUDING VESUVIUS ESTATES WILL NOTICE LOWER WATER PRESSURE OR LOSS OF SERVICE UNTIL REPAIRS ARE COMPLETE.

02/14/2026

OUTAGE ALERT: Hecla Water crews are responding to a water break in the County Road 12/ Big Paddy area. Customers in this area may have low water pressure or loss of services until the leak is repaired.

01/27/2026

As colder temperatures move into our area, we want to remind homeowners to be on the lookout for potential water leaks inside and outside your home.

Cold weather can cause pipes, fittings, and irrigation components to crack or fail - sometimes in places that aren’t immediately visible. Even small leaks can lead to significant water loss over time.

During extended cold periods, water usage often increases due to leaks and frozen or damaged pipes. These usage spikes place additional strain on water production and distribution systems, making leak prevention especially important for the entire community.

What you can do:

-Check exposed pipes, outdoor spigots, and hose bibs for leaks or dripping
-Inspect crawl spaces, basements, garages, and exterior walls if able to be done safely
-Make sure irrigation systems are shut off and winterized
-Address slow drips or running water promptly - even minor leaks add up

If you suspect a leak, taking quick action can help prevent property damage and reduce unnecessary water use.

We appreciate your help in conserving water and protecting the reliability of our water system during periods of cold weather. If you have questions or believe there may be a leak on your property, please contact us so we can assist.

Thank you for doing your part to keep our community’s water system running smoothly.

Sincerely,
Hecla Water Association

12/03/2025

OUTAGE ALERT: Hecla Water crews are responding to a main line water break on Ned’s Fork (County Road 53). Customers in the area will have low pressure or loss of service while repairs are being made.

09/25/2025

OUTAGE ALERT: Hecla Water crews have identified a water line break that is affecting Township Road 191 (Lyons Hollow) and the neighboring roads. Customers in the area may have low water pressure and/or loss of service until the leak has been repaired.

09/22/2025

Attention Customers paying their water bill with the Bill Pay System through their bank institutions:

Hecla Water would like to inform you that your account number changed on August 1st 2025. To ensure your payments are processed correctly and without delay, please update your account number through Bill Pay settings with your new account number as soon as possible. If you need your new account number, please contact our office at 740-533-0526. Thank you for your continued support.

Steps for Updating BillPay:
1. Log in to your bank's Bill Pay system
2. Locate your new water account number.
3. Update the account with your new water account number.
4. Save Changes

08/27/2025

OUTAGE ALERT:
Due to an emergency leak, customers along the following areas will notice lower water pressure and/or loss of water service:
County Road 15 near Solida Road
County Road 120
Township Road 156
Little Buffalo (County Road 59)
Township Road 148
Township Road 231
Township Road 333

07/21/2025

Hecla Water is converting the online bill payment system to NexBill Pay Services. This service upgrade will require you to register your completely new, different account number that you can find on your August water bill. You must also re-register your banking account information to ensure your payment is properly applied.

Customers who use traditional payment methods such as pay by phone, US Mail, or at our office can still do so. Please visit our website http://www.heclawater.com for more details.

Thank you for being a Hecla Water customer!

07/03/2025