Jackson Energy Authority

06/01/2026

As we close out May and month, we want to ensure you have the information you need to keep your home and more electrically safe! 🔌

See more👇

https://www.esfi.org/making-your-home-safe-and-efficient/?fbclid=IwdGRjcASJwQFleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEe0L2pd5zP10tmGLOhGNgWyFPZoR71TMDzhzp0KApPmHIrCn9QnODp0fv9Ee0_aem_POEf4I-4GSpZm0PA1RV0gQ

05/31/2026

The Malesus Green Power Team was one of Jackson’s groups to represent at the Talledega Greenpower USA event! Congratulations on your success this year- JEA was proud to have the opportunity to sponsor this team! 🫶

05/30/2026

What a fantastic achievement for Madison County! We love seeing these students developing their STEM skills and creating a bright future for our community.

05/25/2026

Happy Memorial Day! 🇺🇸
As we pause to honor and remember the brave souls who have sacrificed for our freedom this Memorial Day, we reflect on their courage and the enduring legacy they leave behind. 🙏
In observance of Memorial Day, Jackson Energy Authority customer service centers and business offices will be closed. We encourage everyone to take a moment to express gratitude and remembrance for those who have given so much for our country.❤️🤍💙

All business offices are closed today, Monday, May 25, 2026. In the event of a utility emergency, call 731-422-7500.

05/24/2026

REMINDER:
🇺🇸Jackson Energy Authority Customer Centers and business offices are closed tomorrow, Monday, May 25th in observance of Memorial Day. Please take this time to remember the veterans who made the ultimate sacrifice for their country. If you have a utility emergency, please call 422-7500.

05/22/2026

⚠️ Downed Power Lines Are Extremely Dangerous
🛑If you ever see a downed power line, stay far away and report it immediately. 📱Never assume a line is safe just because it isn’t sparking or because it looks like a cable or phone line.
Electricity can travel through the ground around a fallen line, which means the area nearby could still be energized.⚡️
Remember these safety tips:
• Stay at least 35 feet away from downed lines
• Keep people and pets away from the area
• Do not drive over downed lines
• Never touch a line or anything in contact with it
If a power line falls on your vehicle, stay inside and call 911 unless there is a fire.
Your safety is always the top priority. If you see a downed line, report it immediately so crews can respond safely.
Learn more about downed power line safety here:
https://www.jaxenergy.com/learning-center.../downed-lines

05/22/2026

Our business offices and customer centers will be CLOSED Monday, May 25, in observance of Memorial Day. 🇺🇸

In the event of a utility emergency, please call 731-422-7500 and crews on duty will assist. If you need to make a payment, visit www.jaxenergy.com/payments to find the method that best fits your lifestyle.

Join us in honoring and mourning the U.S. military personnel who died while serving in the U.S. Armed Forces. They sacrificed all for our country and our freedoms.❤️🤍💙

Receiving one bill for multiple utility services that includes cable TV, Internet and telephone can be a convenience. It can also be overwhelming and stressful. Explore this section to help you understand how to read your bill, learn about levelized billing and review the many payment options avail...

05/21/2026

May is National Electrical Safety Month!
See this great tip from Jackson’s Fire Department!

That outlet splitter may look like it’s training for the Olympics… but if it’s powering the microwave, air fryer, coffee maker, phone chargers, and your cousin’s DJ equipment all at once — it’s probably waving a red flag. 🚩 ⚠️🔥

Overloaded surge protectors and outlet splitters can overheat and quickly become a fire hazard. These devices are designed for limited use — not to power multiple high-demand appliances at the same time.

🚫 Stop using any surge protector or splitter immediately if you notice:
• Discoloration or charring
• Melting
• Burning smells
• Signs of fire damage
• Frayed or damaged cords

⚠️ Extension cords and surge protectors should never be:
• Run under carpets or rugs
• Covered by furniture
• Pinched behind appliances
• Placed near anything that can easily catch fire

Heat gets trapped when cords can’t properly ventilate, increasing the risk of overheating and fire.

✅ Always look for devices that are laboratory tested and certified.

A good rule of thumb: if your outlet setup looks like a game of electrical Jenga… it’s time to unplug and rethink it.

05/21/2026

At the Tennessee Valley Public Power Association’s 80th Annual Conference, our very own Monte Cooper was honored with the Leader of Leaders Award—a recognition that couldn’t be more fitting.

As the VPPLA shared, Monte truly embodies what leadership looks like in action. He elevates the people around him, leads with integrity, and consistently inspires others to grow and succeed. We’re proud to echo their praise!👏

Congratulations, Monte. Your leadership continues to move JEA forward in all the best ways.

05/21/2026

🔥 Ever wonder why so many home cooks (and chefs!) prefer natural gas?
Take it from Briley--It’s all about control, speed, and reliability. With natural gas, you get instant heat the moment you turn the k**b, plus precise temperature control that makes everything from searing to simmering easier. No waiting, no guesswork—just better cooking. 🍳

And when the power goes out? Many natural gas cooktops keep right on working. 💡
Whether you're making a quick dinner or showcasing your skills, natural gas helps you cook with confidence every time.

👉 Learn more about the benefits of natural gas:
https://www.jaxenergy.com/learning-center-articles/benefits-of-natural-gas