Jackson Central Dispatch Police, Fire & 911

Jackson Central Dispatch Police, Fire & 911 The Official page for the City of Jackson, TN Central Dispatch — The Voice in the Dark. Profane language or content;
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This site is subject to the Tennessee’s Public Records Act (TCA 10-7-101, et seq.) and no social media site shall be used to circumvent or otherwise violate this law. All lawful records requests for information contained on a social media site shall be directed to the supervisor of the Information Systems Department and will be fulfilled by any employee whose assistance is necessitated. All offici

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01/23/2026
This week, our 911 dispatchers visited several of our fire stations to enhance their understanding of each apparatus and...
10/28/2025

This week, our 911 dispatchers visited several of our fire stations to enhance their understanding of each apparatus and its specific capabilities. By learning what each truck can and cannot do, our dispatchers are even better equipped to provide accurate information and coordinated responses during emergencies.

They also had the opportunity to meet with our medics and learn that while our medic units are equipped with nearly everything an ambulance carries, they are not designed for patient transport.

It's all part of keeping our teams connected and ready to serve our community better than ever . 👨‍🚒👩‍🚒📞🖤💛

Our newest dispatchers are hard at work learning the ins and outs of Jackson — from districts and streets to every area ...
10/21/2025

Our newest dispatchers are hard at work learning the ins and outs of Jackson — from districts and streets to every area that keeps our community connected. Their dedication and attention to detail ensure that when you call, help is sent quickly and accurately.

We’re proud of their commitment and excited to see them grow into the next generation of skilled dispatchers serving Jackson! 💛🖤

09/13/2025

🎉 America’s 9-1-1 professionals are celebrating the U.S. Senate’s action to classify 9-1-1 professionals as public safety, not clerical, personnel.

The Senate on Wednesday approved the Enhancing First Response Act (S.725), a bill supported by NENA: The 9-1-1 Association, which would direct the U.S. Office of Management and Budget (OMB) to reclassify Public Safety Telecommunicators as a “Protective Service Occupation” in the federal Standard Occupational Classification (SOC) system.

Currently, 9-1-1 professionals are classified as “Office and Administrative Support,” a designation that fails to reflect the highly specialized, lifesaving work they perform daily alongside other first responders. This no-cost, bipartisan legislation would correct this outdated classification, ensuring that 9-1-1 professionals receive the respect and recognition they deserve.

“Every day, 9-1-1 professionals are the FIRST first responders in thousands of emergencies,” said NENA CEO John Provenzano. “Reclassifying Public Safety Telecommunicators as Protective Service Occupations is a long-overdue correction that recognizes their indispensable role in public safety.”

Read more ➡️ https://www.nena.org/news/709853/U.S.-Senate-Passes-Bill-to-Recognize-9-1-1-as-a-Public-Safety-Occupation.htm

Remaining dedicated to answering 911 calls and supporting the citizens of Jackson. Our dispatchers celebrate western day...
04/19/2025

Remaining dedicated to answering 911 calls and supporting the citizens of Jackson. Our dispatchers celebrate western day and pajama day 🖤💛

Madison County Fire Department, thank you for the delightful treats. We greatly appreciate your kindness. 🖤💛
04/17/2025

Madison County Fire Department, thank you for the delightful treats. We greatly appreciate your kindness. 🖤💛

Thank you to Yaya's Kakry for these amazing cookies and Claire's for their generous donation to our dispatchers 🖤💛
04/17/2025

Thank you to Yaya's Kakry for these amazing cookies and Claire's for their generous donation to our dispatchers 🖤💛

Thank you Chick-fil-A and McDonald's for your generous donations. You are greatly appreciated 🖤💛
04/16/2025

Thank you Chick-fil-A and McDonald's for your generous donations. You are greatly appreciated 🖤💛

Thank you so much Cash Express of Jackson for thinking of our dispatchers! We greatly appreciate you.
04/16/2025

Thank you so much Cash Express of Jackson for thinking of our dispatchers! We greatly appreciate you.

The calm and composed voice of our 911 dispatchers is instrumental in making a difference between life and death, as the...
04/16/2025

The calm and composed voice of our 911 dispatchers is instrumental in making a difference between life and death, as they assist people through the most difficult times.🖤💛

Meet Triniti, Heather, Shelby, and Kiara. They are some of our unsung heroes in public safety, the silent guardians of o...
04/16/2025

Meet Triniti, Heather, Shelby, and Kiara. They are some of our unsung heroes in public safety, the silent guardians of our community.💛🖤

Continuing to make a difference even when their faces are unseen. Appreciation to some of the finest 🖤💛
04/15/2025

Continuing to make a difference even when their faces are unseen. Appreciation to some of the finest 🖤💛

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