A-1 Marine Sanitation

A-1 Marine Sanitation Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from A-1 Marine Sanitation, Public Service, 1135-2 Old Maplehurst rd, Jacksonville, NC.
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Operating as usual

Normal hours of operations until further notice . You can continue to call to set up an account. Thank you. Be safe
03/19/2020

Normal hours of operations until further notice . You can continue to call to set up an account.
Thank you.

Be safe

Saturday this week only
01/16/2020

Saturday this week only

09/12/2019

Some of Hubert area recycling is behind, driver had a appointment. It will be worked today just leave it out. There is a full in working on it now. Thank you sorry for the inconvenience.

09/09/2019

Hi everyone I'm currently working on getting the post for the new route for those that were on Sundays. We do have a new driver I'm trying to get the areas of change and inform everyone. I do know so far those that was getting Sunday pick will change to Monday trash and Thursday recycling. But I'm working with the route manager to the exact areas.

Just leave your kart out and will be getting to it as soon as possible. Thank you and we do apologize for the inconvenience we are trying to get everything in order and better the service for the customers.

09/09/2019

PSA...
Just was told that the Sunday routes for the Gumbranch area and Rhodestown rd has moved to Monday trash and Thursday recycling . EFFECTIVE Immediately this route is under a new management. If your kart is to the curbside please leave it, but starting up next week put it out Sunday night instead of Saturday night.. I will be getting emails of this change out today also. Thank you and so for the inconvenience.

09/04/2019

We are going to start going to e-bill if you have an email please provide it, so you can start receiving it digital bills, this is an option.

Thank you

This is only if you live in these areas.
09/04/2019

This is only if you live in these areas.

09/04/2019

Good morning everyone so far all of our guys are out trying to get caught up on the routes due to the holiday and before the storm hits. We was informed that the landfill will be closed Thursday and Friday. Which is going to cause a bit more chaos, please patient they are trying to get their routes done as quickly and safely as possible. As far as recycling goes depending on the storm the guys are trying to base it on the weather conditions, on that part please use your judgment, if it can be held until next week please do so, we are trying to keep an watch out for the storm, to ensure the safety of the workers, because they have families too and have prepare for the storm just like the rest of everyone else.

Thank you

The office will be closed Thursday July the 4th.
07/02/2019

The office will be closed Thursday July the 4th.

07/02/2019

For those that are in the piney green rd area, the driver had a flat last night, he is back up and running.
Sorry for the inconvenience.

Due so many customers signing up, the trucks are packing out faster than normal. We are working on trying to get more trucks to keep up the new customers.

05/29/2019

Due to the holiday on Monday the landfill was closed which is causing a delay in the route. Please be patient they are coming.. The heat isn't helping at all.

Thank you

05/09/2019

Hi to everyone that is wanting to sign up for service we are asking can start calling after the 15th. Due the large over haul, we are trying to get the karts delivered to the new customers now that we have on a list. Please be patient with us, we trying to get to everyone as soon as possible.

Thank you
We really appreciate everyone

04/30/2019

Good morning everyone, we are still at high call volume. Just been informed we are temporarily out of karts we are waiting for a delivery at any time. We currently have delivery day pushed out until next week Thursday right now. So there's is a little bit of wait. We do apologize for inconvenience the demand for new services is out weighing the supplies. Thank you for your patience. 😊

04/29/2019

Due to the high volume of new customers. We are temporarily stopping the pickup of extra trash of on the outside of the karts, its currently packing out the trucks faster than normal. Sorry for the inconvenience. This is causing the guys to run behind on their schedule. Because they will have to stop and go to the landfill and empty their trucks which may not be until the next day. Thank you for being patient.

04/29/2019

Call volume is very high. We are looking at 3-4 day delivery time for new customers.

04/29/2019

Good morning everyone we have been told that we was changing our days NOT true. We haven't sent out any notice on this.

04/17/2019

The office will be closed on
April 19, 2019 for Good Friday. We will reopen on Monday.
Happy Easter

04/16/2019

We are having a higher call volume lately if line us busy we are on if, we do apologize for the inconvenience. Please be patient we are trying to move as swiftly as we can with the customer service. Have a good day

04/02/2019

Please be patient with our guys some of them are behind, and this weather isn't helping .

Thank you.

04/01/2019

Stateside area.. Currently behind on the route..

04/01/2019

The maplehurst area is behind on the route. Due to a worker getting sick, the route will get done hopefully by the end of the day.

We do apologize for inconvenience.

03/20/2019
03/19/2019

PSA

Good afternoon the southwest plantation area has changed
Wednesday = trash day
Friday = recycling day.

Thank you

03/12/2019

Good morning for those that are in the piney green area / sterling farm area your driver is currently working on getting the route done. So sorry for the inconvenience.

03/12/2019

Good morning for those that are in the piney green area / sterling farm area your driver is currently working on getting the route done. So sorry for the inconvenience.

03/11/2019

Good morning everyone, if your in the Lauderdale and Raintree area the days have changed from sun &wed to Monday trash day put out Sunday & Thursday recycle day put out Wednesday.

Also for those who live in the Southwest plantation subdivision the days have changed to Wednesday trash and Friday recycling

Have a good day

A-1 Marine Sanitation
03/10/2019

A-1 Marine Sanitation

A-1 Marine Sanitation
03/10/2019

A-1 Marine Sanitation

Address

1135-2 Old Maplehurst Rd
Jacksonville, NC
28540

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

(910) 347-9033

Alerts

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Category


Comments

I have tried multiple times to contact this company to terminate services. We no longer live at the address where we received services, yet they continue to charge our account. They do not answer the phone or respond to messages. This is either a very poorly managed company or fraud. Maybe both? Can someone PLEASE contact me about terminating services?
Pick up used to be Sunday night... then Monday night, now Tuesday during the day... but this week it is still not picked up and it is 7:30 pm Tuesday night. Also, I guess you are no longer picking up recycle separately... they just mix it in with trash? What is going on. Please pick up on Parnell in Hubert
Trying to figure out which day/time is now trash day and recycle in Deerfield? Generally you come on Monday but it is now noon and everyones trash is still here
This company, if you can call it that, is the absolute worse!! Not only do they not pick the recycling up, if you call the office they tell you to leave it out and they’ll get it WITH the trash!! Now that just makes no sense at all!! I don’t mind recycling, been doing it for years but to do it and then they’re just going to put it with the trash is ignorant!! And the lady who answers the phone most of the time is rude and has NO customer service at all!! And its the same if you go into the office as I did half an hour ago!! Went in, she never said hello, good morning or anything!! She finally looked up from her computer, looked at me, looked back at her computer and then she looks at me again and says can I help you!! I asked if the office manager was in and she says no, was told last Monday when I called she wouldn’t be in all week. She again asked if she could help me and I politely said no thats ok as she is a waste of time!! Not sure what company we can go with but that September bank draft will be their last one from us!! UPDATE: Trash was suppose to be picked up yesterday and its 7:05 pm on Tuesday evening and everyone’s trash still hasn’t been picked up!!
Our recycle hasn't been picked up since Aug. 28th, interested in this excuse.
Trash day in our neighborhood is Monday, it hasn't been being picked up until Wednesday for a good year now so you can't blame the pandemic. God forbid there is a holiday, then it isn't picked up until Thursday. Thursday is recycle day!
So this is how your employee’s pick up recycling? Awesome. I’ll be cancelling my services with you. Joke of a company!
Garbage in eastgate neighborhood hasn't been collected in 9 days now and we are all out of room in cans. When will it be picked up?
Hi, I have been trying to get through via the phone and emailing through trash billing online with my bill. I can't get a hold of anyone. 910-347-9033 has just been busy signal. I need to make adjustments to my service.
Worst company ever. Cheryl needs to be replaced with someone with more customer service...like a 2nd grader. She is the most vulgar “receptionist” I have ever talked to. It seems fitting that she works for a trash company.
I see my post regarding our recycling being intentionally skipped was deleted. The office lady I spoke with said it's a "free service" when I stated we simply want the service we're paying for. I will continue to call until I can with the manager AGAIN.
My husband and I moved into our house on May 4th. The previous owners used your company as their trash service. There is trash in the can that is almost three months old. I’ve tried four times since then to request your company to get the trash and trash can off my property. If it’s not off my property by this coming Friday, I’m taking the whole bin to the landfill and sending the company the bill for it.