09/05/2026
Community Disaster Program Manager
Wilmington, NC
Jacksonville, NC
WHAT YOU NEED TO KNOW (Job Overview):
As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, planning, and readiness.
Lead the Program: Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region
Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
Engage Community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Bachelor's degree required, or equivalent combination of education and related experience required.
Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
A current valid driver's license and good driving record is required.
REQUIRED SKILLS AND ABILITIES:
Excellent interpersonal, verbal, and written communication skills.
Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Emergency management or disaster service experience is a plus
Ability to handle competing priorities within a fast environment
Demonstrated experience in cultivating and maintaining community partnerships
