What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

BrightRidge

05/29/2026

⏰ Reminder: Budget Billing enrollment ends May 31! 💡
Sign up today to enjoy more predictable monthly energy bills. 📅⚡

Sign up at: https://brightridge.com/residential-services/billing-payment/budget-billing-form/

05/28/2026

**UPDATE**
The surrounding residential and commercial businesses on Highway 11E from McCarthy Church Road to Oakland Road will experience an outage for approximately 30 minutes to isolate the damaged pole to safely make repairs beginning at 5:40pm. Once the damaged pole and power lines are repaired, a second outage will occur on Highway 11E to restore power to the Industrial Park.

Due to a vehicle accident near Precision Boulevard and Hwy 11E, emergency repairs will need to be made to a utility pole, resulting in a power outage for customers in the industrial park area.

Our crews are responding, and the estimated restoration time is currently 4–6 hours. We appreciate your patience and understanding as we work to safely restore power as quickly as possible.

05/27/2026

We’re growing our team at BrightRidge! 📣

BrightRidge is now hiring a Customer Service Representative to help deliver the friendly, reliable service our community depends on every day.

Join a team that’s committed to serving our region and connecting our community. Apply today!

https://brightridge.com/careers/

05/25/2026

Today, we pause to remember and honor the courageous men and women who gave their lives in service to our country.

This Memorial Day, BrightRidge extends our gratitude to those who made the ultimate sacrifice and to the families who continue to carry their legacy forward. 🇺🇸

We hope everyone has a safe and meaningful Memorial Day.

05/22/2026

In observance of Memorial Day, BrightRidge offices will be closed on Monday, May 25.

As we enjoy the holiday weekend, we also take time to honor and remember the brave men and women who made the ultimate sacrifice for our country.

Our team will resume normal business hours on Tuesday, May 26. Have a safe and happy Memorial Day weekend!

05/19/2026

BrightRidge is actively seeking motivated sales professionals to join our Broadband team as Independent Contracted Sales Representatives.

As an Independent Contractor, you will be compensated with highly competitive commission and enjoy flexible hours. Interested contractors can reach out to Connie Crouch at 423-952-5162 or [email protected].

05/09/2026

⚠️ SCAM ALERT ⚠️

BrightRidge has received reports from both residential and commercial customers about scammers calling from a 1-800 number pretending to be utility representatives.

These scammers may pose as BrightRidge employees or utility bill collectors through phone calls, emails, or even in-person visits in an attempt to steal personal information or money.

Please remember:
✅ BrightRidge will never pressure you into immediate payment with threats.
✅ Always verify your account status through the SmartHub app or online.
✅ If you’re unsure about a call or message, contact BrightRidge directly before sharing any information.

Please help spread the word by sharing this post to keep our community informed and protected.

05/08/2026

Some months are hotter than others. Your electric bill doesn’t have to be. ☀️

With Budget Billing from BrightRidge, your monthly payments are averaged throughout the year to help avoid seasonal spikes and make budgeting a little easier.

One steady payment. Less surprise. More peace of mind.

Learn more about Budget Billing today: https://brightridge.com/residential-services/billing-payment/budget-billing-form/

04/21/2026

Enrollment is open for BrightRidge's Budget Billing 💡

No more seasonal spikes. No more surprises. Just a steady, predictable bill each month.

✔️ Even out your energy costs year-round
✔️ Make budgeting easier for your household
✔️ Stay worry-free through hot summers and cold winters

Get started today: https://brightridge.com/residential-services/billing-payment/budget-billing-form/

04/18/2026

Happy Lineman Appreciation Day to the incredible crews at BrightRidge ⚡️

In every season and at all hours, our linemen work through challenging conditions to keep the lights on and our community connected 💡 From restoring power during outages to maintaining the lines we rely on every day, their skill, dedication, and commitment make a difference for all of us.

This work is not easy, and it does not go unnoticed 👏 We are proud of the role our linemen play in serving our community.

Thank you to every lineman and the families who support them ❤️ We appreciate you today and every day.

Address

2600 Boones Creek Road
Johnson City, TN
37615

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+14239525000

Website

https://www.brightridge.com/, http://www.mybrightridge.com/

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