03/17/2026
Great resources for people to contact during storms!
🚨Please take note of this information. Help keep 9-1-1 lines open for emergencies🚨
🚧RESIDENTS IN THE CITY LIMITS OF WS CONTACT 336-727-8000 FOR TREES DOWN
For incidents such as trees down, power outages, minor traffic accidents (no injuries), water leaks with no hazards, or traffic signals not working, please use your local non-emergency or utility contact numbers instead of calling 911.
Non-Emergency Police/Fire
🚓 Winston-Salem PD Non-Emergency: (336) 773-7700
🚓 Forsyth County Sheriff’s Office Non-Emergency : 336-727-2112
🚓 North Carolina Highway Patrol: *HP
🐶Forsyth County Animal Control- If you are seeking general information about Forsyth County Ordinances related to animals, reach out by email at [email protected] or by phone at 336-917-7750. For issues or concerns regarding animals where a Deputy may need to respond, call 336-727-2112
🚓 Kernersville Police: Non-Emergency: (336) 996-3000
🔥 Winston Salem, Forsyth County Fire Division including ALL volunteer fire departments, & Kernersville Fire
Non-Emergency: (336) 727-2222
Electricity — Duke Energy
📞 1-800-777-9898 (Customer Service / Outage Reporting)
⚡ Report outages: text OUT to 57801 or online via Duke Energy outage page.
Energy United
📞 1-800-EUNITED
Water & Sewer – Winston-Salem/Forsyth County Utilities
📞 CityLink / Utilities Customer Service: Dial 311 in city limits or (336) 727-8000 or Text 855-481-LINK .
Natural Gas – Piedmont Natural Gas
📞 1-800-752-7504
*Remember if a MINOR traffic occurs with no injuries and the vehicles can be moved safely, NC (G.S. 20-166) "Fender Bender Law" requires drivers to move the vehicles out of travel lanes to a safe area.
Thank you for helping us keep our community safe!