Knoxville Utilities Board

Knoxville Utilities Board Facebook Hrs: Mon-Fri 8 a.m-5 p.m. Please call Customer Service for all outage or service requests.

Crews worked overnight to restore power to most customers impacted by yesterday evening’s severe weather. Work will cont...
08/18/2026

Crews worked overnight to restore power to most customers impacted by yesterday evening’s severe weather. Work will continue today until power is restored to all customers.

Thank you to the KUB and contract crews for your hard work and to our customers for your continued patience.

Crews have made great progress this evening repairing damage caused by severe weather to restore power for approximately...
08/18/2026

Crews have made great progress this evening repairing damage caused by severe weather to restore power for approximately 5,800 customers.

Work will continue overnight, as the remaining damage is scattered throughout our service territory with single repairs impacting fewer numbers of customers. You can track your outage at kub.org or using our mobile app.

Crews are working as quickly and safely as possible to repair damage caused by storms currently rolling through our serv...
08/17/2026

Crews are working as quickly and safely as possible to repair damage caused by storms currently rolling through our service territory. Confirm outages and sign up for outage notifications through our mobile app or at kub.org. Please stay safe, and do not approach downed power lines.

08/17/2026

Our Mark B. Whitaker Water Treatment Plant has provided high-quality, clean drinking water for 100 years, and it’s the dedicated employees behind the scenes who make that possible.

Water Lab Analyst Merissa McGraw conducts thousands of tests each year in our state-certified water quality lab to ensure our water meets or exceeds regulatory standards. As we celebrate our water treatment plant’s 100th anniversary, we’re proud to recognize the people who help ensure you have drinking water you can depend on.

Learn more about KUB’s water quality at kub.org/water.

Our crews are responding as quickly and safely as possible to restore outages caused by storms currently moving across o...
08/14/2026

Our crews are responding as quickly and safely as possible to restore outages caused by storms currently moving across our service territory. Learn about our restoration process and sign up to receive outage notifications at kub.org or on the mobile app.

The application period to serve on KUB’s Board of Commissioners is open now through September 10 at noon. This applicati...
08/14/2026

The application period to serve on KUB’s Board of Commissioners is open now through September 10 at noon. This application is for a seven-year term, beginning January 2027.

If you are interested in helping ensure your community continues to have access to reliable, clean, and affordable utilities, visit kub.org.

KUB Fiber is now available in the Powell Levi Park area! Sign up for the fastest internet around at kub.org/fiber.
08/13/2026

KUB Fiber is now available in the Powell Levi Park area!

Sign up for the fastest internet around at kub.org/fiber.

08/12/2026

As we look back at the last 100 years of our Mark B. Whitaker Water Treatment Plant, we also want to share our plans for the future!

President & CEO Gabe Bolas explains how we are preparing for the next 100 years of safe, reliable drinking water through our long-range Water Supply Master Plan. We’re proud of the high-quality water we provide our customers and will continue to provide for generations to come.

You can learn more about our water quality at kub.org/water.

You can't always predict when a storm will strike, but you can count on KUB to be prepared to respond immediately when o...
08/12/2026

You can't always predict when a storm will strike, but you can count on KUB to be prepared to respond immediately when outages occur. Our crews worked through the night and will continue this morning to restore outages from last night's storms.

Stay informed by signing up for power outage notifications through the KUB mobile app or at www.kub.org/outage-center. You’ll receive real-time updates and estimated restoration times for outages in your area.

August 11 marks 811 Day! Before starting any kind of digging project, call 811. It’s a safe practice and it’s required b...
08/11/2026

August 11 marks 811 Day! Before starting any kind of digging project, call 811. It’s a safe practice and it’s required by law in Tennessee. Marking underground utility lines beforehand can prevent dangerous situations and costly repairs.

Learn more at kub.org/811.

Address

4428 Western Avenue
Knoxville, TN
37921

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18655242911

Website

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