Garrard County Water Association

Garrard County Water Association The Garrard County Water Association, a member owned utility, is committed to providing the highest quality, safest potable drinking water to its customers

The Garrard County Water Association was formed in the late 1960’s with the goal of extending potable water service to areas of need within the county. These initial efforts laid a solid foundation for the present Association. Today the Association serves approximately 5,500 homes, farms, and businesses, making it among the top three water associations in the state in terms of customers served. Wi

th approximately 400 miles of main distribution line the Association presently serves customers in rural Garrard, Madison, Lincoln, and Rockcastle counties. The Association continues to hold to the ideals of its founders of providing high quality, potable drinking water to all potential households.

04/21/2026

The service men are actively working on a leak on Cartersville Rd. This leak may cause low pressure or outages in the whole Cartersville area. We appreciate your patience and service will be restored as soon as possible.

04/21/2026

The service men are in the Cartersville area of Garrard County doing some maintenance work. They will be turning valves and doing some flushing. If you experience lower pressure it should return to normal within a few minutes.

04/12/2026

If you live north of Fuzzy Duck Rd to the Kentucky River possibly including the River Run area you may experience low pressure due to a leak. The service men are actively working on the repair.

04/02/2026

We apologize for the inconvenience for the water issues on the north end. There was an unexpected problem that came up while performing the maintenance needed to distribute water. There is no boil water advisory and pressure should start improving throughout the day.

If you have any questions please call the office during business hours at 859-792-4501. The after hours number is 859-339-9992.

03/30/2026

The North end of Garrard County may experience low pressure throughout the week. This will be due to maintenance on the water tank. Some pressure loss is unavoidable at this time but will be restored as soon as possible. We apologize for any inconvenience this causes and appreciate your patience.

02/27/2026

We wanted to make our customers aware that over the next few days that someone contracted by GCWA will be in the Cades Cove area changing out meters. Service may be interrupted while the change out is in process and will return to normal as soon as finished. If you have any questions feel free to contact the office.

01/25/2026

With the weather conditions still being dangerous and for the safety of the staff, the office will be closed on Monday, January 26, 2026.
If you have an emergency please call the emergency phone, 859-339-9992 and a service man will be available. An alternate number if needed is Sean Smith, 859-621-4379.

Thank you for your patience and please stay safe throughout the weather spell.

We would like to remind our customers of the likelihood of frozen pipes during the upcoming cold weather as temperatures...
01/13/2026

We would like to remind our customers of the likelihood of frozen pipes during the upcoming cold weather as temperatures will be below freezing. As a precaution, you may want to let your faucets slowly drip during the cold spell. If you have a broken lid on your water meter, please call the office at 859-792-4501 to request one to be replaced.

10/10/2025

The Richmond Road area will be experiencing interruptions in water service during the day today while we are looking for a leak. We apologize for the inconvenience and service will be restored as soon as possible.

02/04/2025

The Buckeye area of Garrard County may experience temporary water outages and/or low pressure due to water line maintenance. Service will be restored as soon as possible. We appreciate your cooperation.

01/05/2025

The office will be closed on Monday, January 6, 2025 due to the weather. The service men are on standby for any emergencies. If you do have an emergency, the number is 859-339-9992. Again, this is for emergencies only as they will not have access to any office information or ability to take payments. The office will reopen as soon as possible. Please stay safe and warm during this winter weather storm.

Address

315 Lexington Road
Lancaster, KY
40444

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18597924501

Website

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