09/11/2026
Yesterday afternoon, I was getting ready to head out for the day, and all of a sudden in the door comes a few of our employees with this cake!! I was astonished! Wow! Thank you!
I forget that the role I play is important, and I need support and encouragement too. The staff that we have has always made me feel that way- and this random act of kindness was very much appreciated! Put a smile on my face and made me feel good to know my efforts are acknowledged. THANK YOU ALL!
Words aren’t enough for the staff who work for us on a daily basis and put in effort to help others, be consistent, show up, take calls, act as role models, care and communicate with clients, show empathy and compassion- and just be patient with them every day. I admire the work that you all do and am grateful to have each and every one of you! We are an amazing team and continue to build a program that makes me proud to own. Without all of you, your dedication, support and commitment- this couldn’t be possible. It only gets better and better the more we learn and grow. So, thank you all as well for the support and being an awesome Pinnacle team! 💜💜