Mesilla Valley Regional Dispatch Authority

06/05/2026

At MVRDA, our mission is more than answering calls and dispatching help—it's about the values that guide every decision we make.

We are proud to introduce our newly adopted Core Values:

- Safety
- Respect
- Growth
- Communication
- Integrity
- Reliability

These values represent who we are as an organization and the standard we hold ourselves to as we serve our community, our partner agencies, and one another every day.

Whether we're answering a 911 call, coordinating emergency response, supporting our team, or investing in professional development, these core values will continue to guide our actions and strengthen our commitment to excellence.

06/02/2026

UPDATE: NON-EMERGENCY AND ADMIN PHONE LINES ARE UP AND RUNNING! WE THANK YOU FOR YOUR PATIENCE!

06/01/2026

We are still accepting applications for a Shift Supervisor position. Apply at www.mvrda911.gov!
Minimum qualifications include:
-Experience in a public safety environment
-Knowledge of CAD/911 systems and NCIC
-Strong leadership, communication, and problem-solving skills

06/01/2026

SAFETY FIRST. LET'S KEEP IT A SAFE DAY TODAY AND ALWAYS. 💛

June is National Safety Month—a time to recognize the everyday actions that help keep our communities safe.

For Emergency Dispatchers, the focus on safety begins the moment a call is answered. They guide callers through their most critical moments—while equipping field responders with the information they need to act quickly and effectively.

This month, we’re grateful for the professionals behind the headset, those in the field, and the systems that support them in delivering safe, coordinated care every day.

05/30/2026

We are continuing to experience an outage with our non-emergency lines. Please use the number listed below to request non-emergency services. The online non-emergency request availability remains functional.

05/28/2026

ADMIN AND NON-EMERGENCY LINES ARE STILL DOWN. WE ARE WORKING TO RESOLVE THIS AS SOON AS POSSIBLE. FOR THE DURATION OF THIS PERIOD IF YOU CALL THE LISTED NUMBERS TO SUBMIT A NON-EMERGENCY REQUEST:
575-805-7852
575-805-7853
575-805-7854
575-805-7855
DO NOT LEAVE A MESSAGE/ VOICEMAIL. PLEASE CONTINUE TO CALL BACK UNTIL YOU SPEAK WITH SOMEONE. OR SUBMIT YOUR REQUEST ONLINE AT HTTPS://MVRDA.ALASTAR.COM. WE THANK YOU FOR YOUR UNDERSTANDING.

05/26/2026

We stand with everyone across the nation in supporting the . We appreciate Congresswoman Torres for continuing to advocate for emergency communications professionals and for bringing attention to the challenges facing 911 centers nationwide.

America’s 911 dispatchers are straining under pressure, leaving thousands of callers waiting during emergencies.

05/26/2026

Our Non-Emergency and Administrative phone lines are currently down. Please submit non-emergency requests online at https://mvrda.alastar.com/. For phone requests please call numbers listed.

Be advised we are working diligently to get this resolved.

*911 calls are not affected by this outage.*

We thank you for your understanding.

05/25/2026

We are experiencing some technical difficulties with our Non- emergency and administrative lines. Please continue to use the Non -Emergency lines. Our operators will call you back if the line disconnects.

05/20/2026

Behind every headset is a human being.

Public safety telecommunicators are there for others during some of the most difficult moments imaginable — but it’s just as important that we take care of ourselves and each other.

Mental health matters. It’s okay to ask for help, take time to recharge, and have conversations about wellness.

Let’s continue creating a culture where no one feels alone and where mental wellness is a priority for everyone in public safety.

You are valued. You are appreciated. You matter. ❤️