Leavenworth Waterworks

04/07/2026

Happy World Health Day! 🌍

This year’s theme is "Stand with Science," and that is exactly what we do every single day at our treatment plants and throughout the distribution system.

Providing clean water isn't just about plumbing—it’s about chemistry, biology, and constant monitoring. Our team uses scientific data to ensure every drop meeting your tap is safe, pure, and healthy. We stand with science to protect the health of our community! 🧪💧

04/04/2026

Keep Your Water (and Money) Where It Belongs! 💧💰

Ever worry about a hidden leak while you’re away or asleep? With my360, our Neptune 360 portal, you can stop the guesswork and start monitoring your home’s water patterns in real-time.

Why sign up?

Custom Alerts: Set up notifications tailored to your household.

Leak Detection: If your meter detects continuous flow, you’ll be the first to know—helping you catch drips before they become disasters.

Usage Insights: See exactly how and when you’re using water to help lower your monthly bill.

Take control of your utility management today. It’s the easiest way to save water, save money, and gain peace of mind.

👉 Sign up for my360 here: http://lvnwater.my360-app.com/

Note: my360 is not available at all locations. Please check your account status or contact us to see if your address is eligible.

03/27/2026

Tired of manual logins? 🖱️ Switch to AutoPay!

It’s secure, automatic, and—if you use your checking account—it’s completely FREE. Check out the guide below to get set up in minutes.

Get started: https://www.lvnwater.com/customer-service/pay-bill-online/

03/20/2026

03/17/2026

☘️ Heads up! The parade is coming through today!

The luck of the Irish is bringing a parade right to our doorstep today. Because of street closures, our drive-thru will be inaccessible for drive-thru traffic while the parade is taking place. It will remain open for walk-ups.

Our customer service team is available by phone, and you can access your account 24/7 through our website.

Plan your visit early so you don't get stuck in the crowd! We’ll be back to business as usual as soon as the last float passes.

03/16/2026

Did you know? The City of Leavenworth offers a rebate program that pays the sewer and trash portion of the utility bill for qualifying seniors (age 62+).

How it works: While Leavenworth Waterworks is the billing agent for these city services and the credit will appear on your monthly statement as a "Senior Rebate," this program is strictly managed by the City of Leavenworth.

Where to apply: Applications must be submitted in person at City Hall (100 N. Fifth St.) at the City Clerk’s office.

Deadline: Apply between Feb. 1 and April 15, 2026.

Note: Leavenworth Waterworks cannot accept applications or determine eligibility for this program. Please contact the City Clerk at 913-682-9201 with any questions.

For more information, visit

The City of Leavenworth has a program that pays sewer and trash bills for low income senior citizens who qualify. Those who are interested should fall below a specific income and complete an application process.

03/12/2026

☘️ Heads up! The parade is coming through!

The luck of the Irish is bringing a parade right to our doorstep March 17th. Because of street closures, our drive-thru will be inaccessible for drive-thru traffic while the parade is taking place.

Our customer service team is available by phone, and you can access your account 24/7 through our website.

Plan your visit early so you don't get stuck in the crowd! We’ll be back to business as usual as soon as the last float passes.

03/05/2026

Heads up, neighbors! There is a water main break at Shrine Park and Muncie Rd. Our crews are working hard to repair and get service back on!

02/19/2026

DID YOU KNOW?

An average bath uses up to 70 gallons of water, while a five-minute shower only uses 10 to 25 gallons?

02/16/2026

The administrative offices of Leavenworth Waterworks is closed today, Monday, February 16th, in observance of President's Day.

Although Leavenworth Waterwork’s administration offices are closed on holidays, emergency services are available seven days a week, 24 hours per day. The emergency number is (913) 682-1513.

02/14/2026

Roses are red, violets are blue... we’re working 24/7 to provide for you! 🌹✨

This Valentine's Day, we hope you’re relaxing and enjoying time with your loved ones.

Happy Valentine's Day, Leavenworth!