WaterOne

WaterOne WaterOne is an independent, non-profit water utility proudly serving the Johnson County area. Please call Customer Service at 913/895-1800 for assistance.

CUSTOMER SERVICE: 913/895-1800
24-hour Emergency Contact

Due to our privacy policy we can't talk about account information via social media. GENERAL INFORMATION

Winner of the "Best Tasting Water In Kansas" award, WaterOne is the largest water utility in Kansas; 15% of Kansas residents are WaterOne customers. We've grown from humble beginnings. In 1957, unsatisfied with the value and service from

their water provider, local residents came together to buy out the Kansas City Suburban Water Company. They reincorporated it as independent, public utility WaterOne (Water District No. 1 of Johnson County). WaterOne is led by a seven-member Governing Board, elected at-large by the residents of the service area. Our award-winning tap water is proudly produced by our dedicated employees through a multi-barrier treatment process, drawing water from the Kansas and Missouri Rivers. WaterOne is unique in the Kansas City area for having the opportunity and foresight to invest in dual water sources. Redundant sources sustainably ensure an ample, reliable supply of fresh water to our customers every day of the year. WaterOne is certified a Platinum Level utility for excellence in utility management by the Association of Metropolitan Water Agencies. We believe in the meaningful work of producing clean water because water touches everything we care about - family, health, safety, and community. Our vision is "Setting the standard for utility excellence." To learn more about WaterOne and how we serve our customers, like our page and visit us at www.waterone.org.

Its water a flower day. Don't forget, no water no flowers! 💐
05/30/2026

Its water a flower day. Don't forget, no water no flowers! 💐

Beat the Rush - Water Smarter!Avoid the Monday, Wednesday, Friday watering rush hour this summer by switching to Tuesday...
05/29/2026

Beat the Rush - Water Smarter!

Avoid the Monday, Wednesday, Friday watering rush hour this summer by switching to Tuesdays, Thursdays, and weekends instead! Learn more at waterone.org/smartwatering

Have you ever wanted to hear more about your local water utility? We are giving you an inside look into all things Water...
05/28/2026

Have you ever wanted to hear more about your local water utility? We are giving you an inside look into all things WaterOne with our podcast, Water You Talking About! Visit our website at waterone.org/podcast or search for us on Spotify and Apple Podcasts to subscribe!

For the tenth consecutive year, WaterOne has received the Distinguished Budget Award from the Government Finance Officer...
05/26/2026

For the tenth consecutive year, WaterOne has received the Distinguished Budget Award from the Government Finance Officers Association (GFOA). This award is the highest recognition in governmental budgeting. The budget is evaluated based on a comprehensive set of criteria, including organizational-wide strategic goals, financial policies, and the overall budget process. To earn recognition, the budget book submitted must excel as a policy document, financial plan, operational guide, and communication tool.

WaterOne's 2025 budget also received special recognition for its performance measures and financial policies, with all three reviewers awarding the highest possible scores in those categories.

Congratulations to the Financial Planning team for this momentous achievement!

Today we remember and honor those who sacrificed for our freedom. Thank you for your service.We will be closed today, bu...
05/25/2026

Today we remember and honor those who sacrificed for our freedom. Thank you for your service.

We will be closed today, but our emergency services are available 24/7 at 913-895-1800.

05/23/2026

When life gets busy, we sometimes forget about the everyday beauty that surrounds us. Take a moment from your scrolling and enjoy some scenic water, and don't forget to take a deep breath.

Have a great long weekend!! Don't forget to stay hydrated while you are out having fun! We will be closed on Monday, May...
05/22/2026

Have a great long weekend!! Don't forget to stay hydrated while you are out having fun!

We will be closed on Monday, May 25th, in observance of Memorial Day. Emergency service is always available 24/7 at 913-895-1800.

05/21/2026
Happy Public Works Week! Interested in a career like this? Visit waterone.org/careers to apply!
05/20/2026

Happy Public Works Week!

Interested in a career like this? Visit waterone.org/careers to apply!

05/18/2026

Do you wonder why main breaks occur? Watch our video to learn more!

Address

10747 Renner Boulevard
Lenexa, KS
66219

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19138951800

Website

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