Caldwell County Emergency Services

Caldwell County Emergency Services This page was developed to assist in providing quality prevention and general information. to technological failures/accidents, to crime and terrorism.
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The Caldwell County Office of Emergency Services oversees the Offices of Emergency Management, Fire Marshal, Emergency Medical Services (EMS), 911 Communications and serves as liaison for the Emergency Services Districts (rural fire departments) throughout the County. The Emergency Services Department’s administrative staff includes the Chief of Department, the Fire Marshal, the EMS Chief, the Com

munications Director and the Emergency Management Coordinator. These Emergency Services personnel support and provide leadership for the planning, coordination and delivery of emergency services within the County. Services include: 911 communications and communications support, emergency management; fire investigation; fire inspections; ground emergency medical transport, search and rescue, fire suppression, and law enforcement assist. Other Caldwell County Emergency Services’ functions include: homeland security; hazmat services; technology and communications; fire prevention and education; and providing emergency, preparedness and safety/prevention related public information. Today's Office of Emergency Services (OES) is an All-Hazards agency, geared not only to support the Emergency Operations Center (EOC) in Caldwell County, but also to respond to, and provide resources to, incident commanders in the field. These resources include, but are not limited to, our EMS Division, Office of the Fire Marshal, Office of Emergency Management and the resources associated with each division of Emergency Services. In Caldwell County, our planning environment is "all hazards, all risk" -- ranging from personal and large scale emergencies, natural disasters (earthquakes, floods, climate change, etc.) OES is also involved in planned events, such as festivals, sporting events, dignitary visits, etc.) in an attempt to bolster public safety and ensure our skills and equipment are kept up to date. Mission: The mission of the Office of Emergency Services is to prevent, prepare for and mitigate, respond to, and recover from all hazards. Goal: Develop, maintain, and sustain a countywide, comprehensive, all hazards, risk-based emergency management program that engages the whole community.

08/30/2026

***UPDATE**** Ms. Shatley has been safely located.

Caldwell County Sheriff's Office and Caldwell County Emergency Services need your help locating a missing woman.

Jewell Mitchell Shatley, 74, of Pisgah Church Road, was last seen around 3:30 pm today (August 30). Ms. Shatley is 5'4" tall with gray and brown hair and hazel eyes. She has been diagnosed with dementia.

Emergencies can happen at any time. Planning ahead makes a difference.If you or a loved one has special needs that could...
08/21/2026

Emergencies can happen at any time. Planning ahead makes a difference.
If you or a loved one has special needs that could affect emergency response, consider joining the Caldwell County Special Needs Registry. The registry provides emergency officials with valuable information to help them better prepare for and respond to disasters. Register today: https://www.caldwellcountync.org/539/Special-Needs-Registry

Your Voice Matters! Caldwell County receives opioid settlement funds to help address the impacts of the opioid epidemic....
08/21/2026

Your Voice Matters! Caldwell County receives opioid settlement funds to help address the impacts of the opioid epidemic. These funds currently support overdose response, recovery services, naloxone distribution, and evidence-based addiction treatment.

As we plan for the future, we want to hear from you! Your experiences and ideas can help identify community needs and determine where these funds can make the greatest impact.

Please take a few minutes to complete our anonymous survey and help shape future funding priorities. Survey link: https://caldwellcountync.info/opioidsurvey

📅 Survey deadline: September 10, 2026

Thank you for sharing your voice and helping strengthen our community!

Investing in training means investing in the safety of our community!  This week, several members of Caldwell County Eme...
07/24/2026

Investing in training means investing in the safety of our community!

This week, several members of Caldwell County Emergency Services participated as both students and instructors at the North Carolina Emergency Management Western Branch Training Week, continuing their commitment to providing the highest level of service to the citizens we proudly serve.

Pictured is EMS Shift Captain Brandon Johnson and Deputy Fire Marshal Colby Whitt, both completed O-305: All-Hazards Incident Management Team Training.

Paramedic Zac Bumgarner and Paramedic Logan Pope completed ICS 300 & ICS 400. Safety Coordinator Chip Hughes completed the Planning Section Chief course.

Continuous training and professional development help ensure our responders are prepared to lead, respond, and protect our community during emergencies of all types.

Please join us in congratulating these outstanding public servants on their accomplishments. Thank you, gentlemen, for your dedication to learning, leading, and serving Caldwell County!

07/10/2026
NCDOT will close Sheriffs Road on Tuesday, June 2, from 8 am-3 pm to replace a pipe.
06/01/2026

NCDOT will close Sheriffs Road on Tuesday, June 2, from 8 am-3 pm to replace a pipe.

There are currently no outdoor burning restrictions in place. If you are planning to burn outdoors this weekend, remembe...
05/29/2026

There are currently no outdoor burning restrictions in place. If you are planning to burn outdoors this weekend, remember to:
🔥Closely supervise all outdoor fires. Make sure the fire is out before leaving the area.
🔥Keep fires a safe distance from anything that can burn (the larger the fire, the greater the distance you need).
🔥Never burn plastics, construction debris, treated lumber, tires, pesticides, paint, or aerosol containers.
🔥Never use gasoline or other flammable or combustible liquids on an outdoor fire.
🔥Have a hose, bucket of water, or shovel with dirt or sand nearby to extinguish the fire.

For more information about safe burning, visit https://www.nfpa.org/news-blogs-and-articles/blogs/2025/09/10/wildfire-prevention-tips-for-fire-pits-and-outdoor-fires

In 1974, President Gerald Ford authorized EMS Week to celebrate EMS professionals and the important work they do in our ...
05/18/2026

In 1974, President Gerald Ford authorized EMS Week to celebrate EMS professionals and the important work they do in our nation's communities. National Emergency Medical Services Week brings together local communities and medical personnel to honor the dedication of those who provide the day-to-day lifesaving services of medicine's frontline.

This week we celebrate our staff and all of the hard work, dedication, and sacrifice they show daily in service to the community we have the privilege of serving. Thank you for all that you do to make our agency a wonderful place!

The State and Local Burn Ban has been lifted as of 8:00 am Sunday May 3rd.  Continue to use caution and follow State, Co...
05/03/2026

The State and Local Burn Ban has been lifted as of 8:00 am Sunday May 3rd. Continue to use caution and follow State, County, and Municipal laws/ordinances when burning. .

Today we remember Chief Owens. His lifetime of dedication, service, and leadership to emergency services in Caldwell Cou...
04/30/2026

Today we remember Chief Owens. His lifetime of dedication, service, and leadership to emergency services in Caldwell County and a lasting impact that extends far beyond our community.

We extend our deepest sympathies to the family, friends, and colleagues of Chief Owens. His extraordinary commitment spanned over five decades, including 55 years of service with the Gamewell Fire Department, where he served as Chief for 31 years (1990–2021). He also served 20 years with the Lenoir Fire Department and 13 years with the NC Forest Service.

His funeral service will be today (Thursday, April 30) at 2 p.m. at Mount Zion Baptist Church. A livestream will be available at www.mzbcnc.org and on the church's page.

Address

2345 Morganton Boulevard, 3rd Floor Suite B
Lenoir, NC
28645

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