Caldwell County Emergency Services

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Caldwell County Emergency Services This page was developed to assist in providing quality prevention and general information. to technological failures/accidents, to crime and terrorism.

The Caldwell County Office of Emergency Services oversees the Offices of Emergency Management, Fire Marshal, Emergency Medical Services (EMS), 911 Communications and serves as liaison for the Emergency Services Districts (rural fire departments) throughout the County. The Emergency Services Department’s administrative staff includes the Chief of Department, the Fire Marshal, the EMS Chief, the Communications Director and the Emergency Management Coordinator. These Emergency Services personnel support and provide leadership for the planning, coordination and delivery of emergency services within the County. Services include: 911 communications and communications support, emergency management; fire investigation; fire inspections; ground emergency medical transport, search and rescue, fire suppression, and law enforcement assist. Other Caldwell County Emergency Services’ functions include: homeland security; hazmat services; technology and communications; fire prevention and education; and providing emergency, preparedness and safety/prevention related public information. Today's Office of Emergency Services (OES) is an All-Hazards agency, geared not only to support the Emergency Operations Center (EOC) in Caldwell County, but also to respond to, and provide resources to, incident commanders in the field. These resources include, but are not limited to, our EMS Division, Office of the Fire Marshal, Office of Emergency Management and the resources associated with each division of Emergency Services. In Caldwell County, our planning environment is "all hazards, all risk" -- ranging from personal and large scale emergencies, natural disasters (earthquakes, floods, climate change, etc.) OES is also involved in planned events, such as festivals, sporting events, dignitary visits, etc.) in an attempt to bolster public safety and ensure our skills and equipment are kept up to date. Mission: The mission of the Office of Emergency Services is to prevent, prepare for and mitigate, respond to, and recover from all hazards. Goal: Develop, maintain, and sustain a countywide, comprehensive, all hazards, risk-based emergency management program that engages the whole community.

From the US National Weather Service Greenville-Spartanburg SC: Rain will continue into Sunday morning.The peak flooding...
10/10/2026

From the US National Weather Service Greenville-Spartanburg SC: Rain will continue into Sunday morning.The peak flooding threat is expected this afternoon through tonight.

Follow the US National Weather Service Greenville-Spartanburg SC or visit ReadyNC.gov/Weather for more information.

NC Emergency Management

With Hurricane Isaias forecasted to bring significant rain to our area tonight and tomorrow, it's important to remember ...
10/10/2026

With Hurricane Isaias forecasted to bring significant rain to our area tonight and tomorrow, it's important to remember that water levels and the rate water flows can change quickly.

Follow these 3 Simple Flash Flood Safety Steps:
1. Get to higher ground, Get out of the areas subject to flooding.
2. Do NOT drive or walk into flooded areas. It only takes 6” of water to knock you off your feet.
3. Stay informed. Monitor local television and radio, weather radio, and social media (US National Weather Service Greenville-Spartanburg SC or NC Emergency Management) for updates.

09/28/2026

It has been two years today since Hurricane Helene hit Caldwell County, NC. As a result of Hurricane Helene, our area is still facing threats in our waterways and wooded areas. We sat down with Caldwell County Emergency Services Director, Trevor Key and Emergency Management Coordinator, Vic Misenheimer to talk about the effects of Hurricane Helene, how we are recovering and how to stay prepared if a disaster strikes again. Watch the full conversation on our new podcast, Caldwell County: Beyond the Caption, here: https://www.youtube.com/watch?v=qFBFWyTnCvU

Preparedness Resources:
https://www.readync.gov/

Fire Safety Resources:
https://www.ncagr.gov/divisions/nc-forest-service

Caldwell County Special Needs Registry:
https://www.caldwellcountync.org/539/Special-Needs-Registry

09/04/2026
08/30/2026

***UPDATE**** Ms. Shatley has been safely located.

Caldwell County Sheriff's Office and Caldwell County Emergency Services need your help locating a missing woman.

Jewell Mitchell Shatley, 74, of Pisgah Church Road, was last seen around 3:30 pm today (August 30). Ms. Shatley is 5'4" tall with gray and brown hair and hazel eyes. She has been diagnosed with dementia.

Emergencies can happen at any time. Planning ahead makes a difference.If you or a loved one has special needs that could...
08/21/2026

Emergencies can happen at any time. Planning ahead makes a difference.
If you or a loved one has special needs that could affect emergency response, consider joining the Caldwell County Special Needs Registry. The registry provides emergency officials with valuable information to help them better prepare for and respond to disasters. Register today: https://www.caldwellcountync.org/539/Special-Needs-Registry

Your Voice Matters! Caldwell County receives opioid settlement funds to help address the impacts of the opioid epidemic....
08/21/2026

Your Voice Matters! Caldwell County receives opioid settlement funds to help address the impacts of the opioid epidemic. These funds currently support overdose response, recovery services, naloxone distribution, and evidence-based addiction treatment.

As we plan for the future, we want to hear from you! Your experiences and ideas can help identify community needs and determine where these funds can make the greatest impact.

Please take a few minutes to complete our anonymous survey and help shape future funding priorities. Survey link: https://caldwellcountync.info/opioidsurvey

📅 Survey deadline: September 10, 2026

Thank you for sharing your voice and helping strengthen our community!

Investing in training means investing in the safety of our community!  This week, several members of Caldwell County Eme...
07/24/2026

Investing in training means investing in the safety of our community!

This week, several members of Caldwell County Emergency Services participated as both students and instructors at the North Carolina Emergency Management Western Branch Training Week, continuing their commitment to providing the highest level of service to the citizens we proudly serve.

Pictured is EMS Shift Captain Brandon Johnson and Deputy Fire Marshal Colby Whitt, both completed O-305: All-Hazards Incident Management Team Training.

Paramedic Zac Bumgarner and Paramedic Logan Pope completed ICS 300 & ICS 400. Safety Coordinator Chip Hughes completed the Planning Section Chief course.

Continuous training and professional development help ensure our responders are prepared to lead, respond, and protect our community during emergencies of all types.

Please join us in congratulating these outstanding public servants on their accomplishments. Thank you, gentlemen, for your dedication to learning, leading, and serving Caldwell County!

NCDOT will close Sheriffs Road on Tuesday, June 2, from 8 am-3 pm to replace a pipe.
06/01/2026

NCDOT will close Sheriffs Road on Tuesday, June 2, from 8 am-3 pm to replace a pipe.

Address

2345 Morganton Boulevard, 3rd Floor Suite B
Lenoir, NC
28645

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