09/06/2026
The Village’s partner, BSI, has recently sent out a mailer to residents who have a cross connection. Please note this is not a scam and residents are strongly encouraged to take the survey.
The Illinois Environmental Protection Agency (IEPA) requires every community water supplier to develop and implement a cross-connection control program.
Part of the program mandates surveying all water customers in their distribution system every three years to identify and eliminate cross-connections that could allow contaminants to flow back into the drinking water from unsafe sources/connections such as fire protection sprinkler systems, boilers, lawn sprinklers and swimming pools.
This survey will be open for 60 days and can be taken online. To take the online survey and view frequently asked questions, please visit
I need help filling this outColton Wicinski2023-01-11T15:55:23+00:00I need help filling this outPlease contact BSI Online at [email protected] or call 888-966-6050. A Customer Service Representative can assist you. Why did I receive this survey?Colton Wicinski2023-01-11T15:55:54+00:00Why did I re...