19th Medical Group - Little Rock AFB

09/16/2026

**UPDATE: Phone services have been restored. We appreciate your patiences and commitment to your care!**

📞 Phone Service Notice

The 19th Medical Group is currently experiencing a phone service outage affecting calls between our on-base clinic phones and commercial phone numbers.

What this means:
• Calls from commercial/cell phone numbers are currently unable to reach our on-base clinic phones.
• Clinic staff are also unable to make calls to off-base commercial numbers from on-base DSN phones.

Our Base Communications team is actively working to resolve the issue. We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as the situation changes.

Additional Care Options

Nurse Advice Line
Available 24/7, the Military Health System (MHS) Nurse Advice Line connects you with registered nurses who can assess your symptoms and recommend the best course of action. When advised by a nurse, they can also assist with scheduling same- or next-day appointments at military hospitals and clinics for beneficiaries empaneled to an MTF.

• Call: 1-800-TRICARE (1-800-874-2273)
• Online: MHSNurseAdviceLine.com for web or video chat

Urgent Care Centers
You may visit any TRICARE-authorized urgent care facility within your network. Non-active-duty beneficiaries do not need a referral for urgent care.

• To find a location, visit: https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

Emergency Care
For life-threatening conditions, please go to the nearest emergency room or call 911 immediately.

For the Military Crisis Line, dial 988 and press 1.

09/10/2026

**UPDATE: The Appointment Line is back up and running! Thank you for your patience!**

The 19th Medical Group is currently experiencing an Appointment Line outage. This may cause delays in patient care. We are working the issue and are without a timeline for when we will return to full functionality.

We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as the situation changes.

Additional Care Options:
Nurse Advice Line
Available 24/7, the Military Health System (MHS) Nurse Advice Line connects you with registered nurses who can assess your symptoms and recommend the best course of action. They can assist with scheduling same or next-day appointments at military hospitals and clinics when advised by a nurse and empaneled to an MTF.
• Contact: Call 1-800-TRICARE (1-800-874-2273).
• Website: MHSNurseAdviceLine.com for web or video chat.

Urgent Care Centers
You can visit any TRICARE-authorized urgent care facility in your network. Non-active-duty beneficiaries do not need a referral for urgent care.
• To find a location, visit https://tricare.mil/CoveredServices/IsItCovered/UrgentCare.

Emergency Rooms
For life-threatening conditions, please go to the nearest emergency room or call 911 immediately.
For the Military Crisis Line, dial 988 and press 1.
Thank you for your patience as we invest in our readiness. Your health and safety are our top priorities.

08/28/2026

Attention 19th MDG Beneficiaries: Laboratory Update
Effective September 1, 2026, the 19th Medical Group Laboratory at Little Rock will adjust its operational guidelines.

To ensure timely, efficient care and in alignment with existing guidelines, our laboratory will exclusively process lab orders written by 19th MDG clinic providers. We will no longer be able to process lab orders from external, off-base civilian providers.

Note: This update does not affect our local Air National Guard and Air Force Reserve tenant units’ military provider lab orders.

Our Goal: This operational alignment ensures our team can maximize on-base resources, reduce wait times, and deliver the highest standard of ready, reliable care.

If your provider is off-base, please ensure they send your orders to a local, TRICARE-approved laboratory. To find a network lab near you: https://www.tricare.mil.

For TRICARE Prime enrollees, there are no copays when using a TRICARE network laboratory for your civilian provider's orders.

For questions, please contact the Appointment Line at 501-987-7876. Thank you for your support and understanding!

TRICARE is the uniformed services healthcare program for active duty service members, active duty family members, National Guard and Reserve members and their family members, retirees and retiree family members, survivors, and certain former spouses worldwide.

08/26/2026

The 19th Medical Group’s Radiology Department will be closed on 27 - 28 August.

Thank you for your understanding and dedication to your care. Please contact the Appointment Line at 501-987-8811 for any questions or assistance.

08/26/2026

Do you have TRICARE Prime? If so, you likely get most of your routine healthcare from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when

08/24/2026

The 19th Medical Group’s Diagnostic Laboratory is closed today due to an unexpected staffing shortage. We apologize for any inconvenience. We will be open for normal hours on 25 August.

Thank you for your understanding and dedication to your care. Please contact the Appointment Line at 501-987-8811 for any questions or assistance.

08/18/2026

The 19th Medical Group’s Diagnostic Laboratory and Radiology Department will close at 1430 on 20 August, due to an official military function.

Thank you for your understanding and dedication to your care. Please contact the Appointment Line at 501-987-8811 for any questions or assistance.

08/04/2026

08/04/2026

The 19th Medical Group’s Radiology Department will be closed on 05 August from 0730 - 1000.

Thank you for your understanding and dedication to your care. Please contact the Appointment Line at 501-987-8811 for any questions or assistance.

07/30/2026

Please be advised that the 19 MDG Immunization Clinic will be closed August 14, 2026, from 1 pm to 4:30 pm to allow our team to complete the final phase of our relocation. Thank you for your patience and understanding as we make this transition to better serve our patients!